Sample

GUEST COURTESY CALL

Date : March 5th 2014
No

Name

C/I

C/O

Room No.

Company

Comment

Received

Artha/Gesang

01/03/2014

31/03/2014

202

VHP

Everything is Good, Housekeeping staff

has been cleaned up my room.

Putri

Silas

03/04/2014

03/08/2014

306

Freeport

Excellent, nice staff and beautiful

Putri

Ruben Wandik

04/03/2014

03/08/2014

515

Freeport

Excellent and Satisfied

Putri

Putri

Jheym
Wanimbo

03/04/2014

03/08/2014

606

Freeport

Excellent. Everyone's Fabulous. The taste

of foods are Excellent, if we could, we will
eat more than now. Good design, nice
place, Good Luck and ofcourse we would
love to stay here if visiting Jakarta and
absolutely all woman here's so beautiful
and nice especially you and Adam is
friendly

Yehezkiel
Magay

03/04/2014

03/08/2014

508

Freeport

I am Satisfied with all Great Staff here

Putri

Biets Waromi

03/04/2014

03/08/2014

510

Freeport

all staff here's so friendly and polite and

better you have billiard

Putri

Dennos
Gwijangge

03/04/2014

03/08/2014

602

Freeport

everything is good but TV Remote in my

bedroom is not working.

Putri

8
9

Isaac
Martina
Natkima

03/04/2014
03/04/2014

03/08/2014
08/03/2014

616
607

Freeport
Freeport

Excellent
Good

Putri
Putri

10

Poppy

05/03/2014

08/03/2014

618

Freeport

I am very satisfied, Alice, Giovani, you,

andi and adam and all staff in here is
friendly & Nice Room and Delicious Food.

Putri

11

Poppy

05/03/2014

08/03/2014

617

Freeport

The food is very tasty

Giovani

12

Dina Jamang

03/03/2014

08/03/2014

603

Freeport

Good but there is no signage " The Grove

Suites Hotel " so we found difficulties
when my son tried to come here

Putri

Page 1

Sample

Remarks

Reported to Dini
HK

Page 2

GUEST COURTESY CALL

Date : March 1st 2016
No

1
2
3

5
6
7
8
9

10

11
12

Name

C/I

C/O

Room No.

Company

COURTESY CALL
Comment

Received

Remarks

GUEST COURTESY CALL

Date : March 2nd 2016
No

1
2
3

5
6
7
8
9

10

11
12

Name

C/I

C/O

Room No.

Company

COURTESY CALL
Comment

Received

Remarks

GUEST COURTESY CALL

Date : March 3rd 2016
No

1
2
3

5
6
7
8
9

10

11
12

Name

C/I

C/O

Room No.

Company

COURTESY CALL
Comment

Received

Remarks