FORMAL LETTERS

1. Thư xin việc

You are looking for the position of an English teacher. Write a letter to an English
centre and tell him/her:

- Introduce yourself
- Prove that you are suitable for the job

- Greeting:
Dear Mr. David,
Dear Mrs. Susan,
Dear Sir/ Madam,

- Opening:
+ Introduction: (Name, age, from, family, current job)
+ Purpose of writing:
- Body:
+ Education: university? When? Major?
+ work experience: Where, when, position, duties,
+ skills: language, computer, communication
+ strengths: appearance, personality, ….
+ interests:
- Ending:
+ If you have any question or information, please contact me at 687896878 or via
John@gmail.com.
+ I am looking forward to hearing from you. Please write to me soon/ Please let
me know your decision as soon as possible

Dear Sir/Madam,
My name is David. I am 30 years old. I am from Hanoi. I am married. I have two little
children. Currently, I am working as an English teacher for a primary school in Hanoi. I
know you are looking for English teachers and I am interested in this position. I am
writing this email to apply for this position.
I left Hanoi University in 2015. I majored in English/ languages. I got an excellent
degree. I worked as an English teacher for ABC English centre from 2015 to 2018. I
taught English for children from 5 to 10 years old. I have been teaching English for Hai
Ba Trung Primary School since 2018/ for 4 years. I have 7 years of experience in teaching
English for children. I can speak English fluently/ well and a little of Chinese. I have good
communication skill. I can deal with all kinds of students. I am good-looking, friendly.
and kind. I always help my students when they need (I am willing to support my
students when they need). I am a kind of dedicated teacher. I can work for long hours
 and under pressure. I am willing to work at the weekend. I like travelling and reading
books. I think I can do the job well. (I am sure I am the best candidate for this position).
If you have any question or information, please contact me at 7878878 or via
Jhon@gmail.com.
I am looking forward to hearing from you. Please let me know your decision as soon as
possible.
Best regards/ Thank you/ Yours faithfully.

B1
Dear Sir/Madam,
I am Susan, from Hanoi. I am over 30 years old. I am married and I have one child. I am a
teacher of English for a school in Hanoi. I know that you are looking for an English
teacher and I am interested in this position. I am writing this email to apply for this
position.
I left Hanoi University in 2018. I majored in English. I worked as an English teacher for
Sao Viet English centre from 2018 to 2020. I taught English for children from 5 to 8. Now
I am working for Hai Ba Trung school. I have 5 years of experience in teaching English
for children. I can speak English well. Besides, I can speak Chinese and French. I have
good communication skills. I can work with many kinds of students. I am good-looking,
friendly and kind. I always help my students when they need. I can work for long hours.
I like reading books, playing with children and travelling. I think that I can do the job
well.
If you have any question or information, please contact me at 6878980979 or via
Susan@gmail.com.
I am looking forward to hearing from you.
Thank you.

2. Thư phàn nàn (complaint)

You and your friends recently had dinner in a restaurant and you were not satisfied with
the food, service as well as the staff. Write a letter to the manager and complain
 - Greeting: Dear Sir/Madam,
- Opening:
My name is David, from Hanoi. My friends and I had dinner in your restaurant
yesterday and we were not happy with the food, service and the staff. I am
writing this email to complain about these.

Body:
As far as I know, your restaurant is one of the most popular places in Hanoi. I
think most people are happy with your restaurant. However, I have some things
that I would like to complain about. First of all, the food was not diverse. Some
of my friends like seafood but you did not have/ serve. In addition, it was not
delicious. The soup was a bit salty and the steak was overcooked. I think the
food was expensive/ overpriced. The vegetables were not fresh. They were dirty.
About the staff, they were not polite and helpful. Some of them were slow. We
had to wait for the food for 30 minutes. The restaurant was too small so it was
too noisy.
I was not going to ask for a refund. I just want you to improve your restaurant so
that I can come back someday.

Ending:

Dear Sir/Madam,

Opening: My name is Susan, from Hanoi. My friends and I recently had dinner in your
restaurant and we were not happy with the food, service as well as the staff. I am
writing this letter to complain to you about these things.

We ordered seafood, beef, noodles and salad for 5 people. The seafood was Ok but the
beef was not. It was not fresh and delicious. It was overcooked. The vegetables were
not fresh and clean. The noodles were a bit salty. We were not satisfied with the food
we had. About the service, we were not happy with some of your staff. They were not
friendly and helpful. They were too slow that we had to wait for long. One of them was
impolite when he shouted at us. Besides, I think that the food here was too expensive. I
 really want to get the refund for the food we had/ (I really want you to improve your
food as well as service so that we can come back one day)

Ending: If you have any question or information, please contact me at 68798908 or via
Susan@gmail.com.

I am looking forward to hearing from you.

Thank you.

Complete the following letter

1. I/ David/ Production Department

I am David from Production Department
2. I / write/ letter / tell you / I cannot/ go / work today
I am writing this letter to tell you that I cannot go to work today
3. Yesterday/ I/ go out/ my friends/ and I / get wet
Yesterday I went out with my friends and I got wet
4. Today/ I / feel/ terrible
Today I feel terrible
5. I / take some medicine/ but / I / not/ feel better
I have taken some medicine but I do not feel better
6. So I / would like/ ask / you / a day off/ so that / I / go / hospital/ have a check-up
So I would like to ask you for a day off work so that I can go to the hospital to have a check-
up
7. If / possible, I / ask/ Tom/ deal with / work during / absence
If possible, I will ask Tom to deal with work during my absence
8. I / hope/ I get better soon/ so / I / come back/ work
I hope I can get better soon so I can come back to work