Writing task 1

How’s it going? How is your family? Hope all good things come to you and your family. I
am sorry I haven’t written for such a long time. You know, I have been busy with my new
job.
I’m writing this letter to+…
+ express my sincere thanks to/apologie/ invite you.
+ let you know about (để cho bạn biết về)…
+ asked you about (để hỏi bạn về)…
+ complaint about…
KL: Anyway, I must go and get on with my work. Give my love to your family, I am
looking forward to hearing from you as soon as possible.
You have recently started work in a new company.
Write a letter to an English-speaking friend. In your letter
· Explain why you changed jobs
· Describe your new job
· Tell him/her your other news
Dear Jany,
How’s it going? How has the family been? Hope all good things come to you and your
family. I am sorry I haven’t written for such a long time. You know, I have been busy with
my new job.
In this letter, I asked you about why I changed jobs and my new job. As you know, my
salary in the old company was too low, so I decided to move to a new office. The working
environment here is quite creative and suitable for me. My colleagues support me very
much.
I also tell you about other news that I got an English certificate last week. I was really over
the moon when I checked the result.
Anyway, I must go and get on with my work. Give my love to your family, I am looking
forward to hearing from you as soon as possible.
With love,
Anna.
1. Thư xin lỗi
You had arranged to meet a friend next week, but you have realized that you will not
be able to go.
Write a letter to your friend. In your letter:
 Cancel the meeting with your friend and apologize.
 Explain why you cannot meet your friend.
 Suggest where and when you could see each other instead.
Dear Hanh,
How’s it going? How has the family been? I am sorry I haven’t written for such a long
time. You know, recently, I have been busy with my new job. Hope all good things come to
you and your family.
I am writing to express my sincere apologies for cancelling the meeting next week. I’m
sorry that I have cancelled the meeting, but I have realized that I will not be able to go. I
am currently working on my plan project, and I have a lot to do. I hope that you can find it
in your heart to forgive me for my mistake. If you don’t mind, we can meet at 10Am on
Saturday or Sunday of the week at Phuc Long coffee? It’s close to where we work.
Thank you for understanding and for taking the time to read my apology. I’m looking
forward to hearing from you as soon as possible.
Sincerely,
Anna.
2. Thư phàn nàn
Dear Manager,
My name is Anna, and I am an employee in the sales department. I’m one of the customers
who have experienced your services and food at your restaurant recently. And I was not
satisfied with them.
I am writing to make a complaint of about one thing which made me unsatisfied because of
the food and services. First on service, the staff attitude (thái độ) was uncomfortable when
I changed the dishes (món ăn) when I was ordering. As for the food, I ordered a medium
rare steak, but it was overcooked. I think the best solution is that you must change the chef
and train staff in a severe attitude.
I hope you will consider my case and give me a reasonable answer as soon as possible.
Best regards,
Anna

TEST 1: Helen sent a letter asking for information about your friend - Hoa.
Hoa had sent a letter to Helen asking for accommodation because Hoa is going
to attend an English course in the UK soon. Helen sent a letter to you asking
about Hoa's hobbies, what Hoa’s personalities are, working or studying.
Dear Helen,
 - How’s it going? How has the family been? Hope all good things come to you and
your family. I am sorry I haven’t written for such a long time. You know, I have been
busy with my new job.
- I am writing this letter to let you know about Hoa, who wants to ask to stay at your
house because she is about to attend an English course in the UK.
- Honestly (thanhf thật), Hoa is my best friend and I know her well. Her hobbies are
reading books and listening to music.
- She is passionate (đam mê) about comics (truyện tranh) and pop music.
- Sometimes I also see her running in the park. She says the activity helps her relax
and focus on work.
- Besides, I want to talk about Hoa's personality. She is a sociable (hòa đồng) person
and very friendly.
- She often participates (tham gia) in local community (cộng đồng) activities to help
the poor around her area.
- She is currently a 3rd year (năm thứ 3) student in Vietnam and intends (những dự
định) to study in the UK for 2 years.
- I hope the information I share is useful to you.
- I’m looking forward to hearing from you as soon as possible.

TEST 2- regular customer (khách hàng thường xuyên)

You received an email from a regular customer who is about to buy some furniture
from your store. She wants to know some details about a single bed and a wardrobe in
your store. Besides, she wants to know whether your store has discounts for students
or not.
Dear Ms. Anna,
- My name is Nguyen Thi Yen Nhi, and I am the owner of Chanel furniture store on Le
Thanh Nghi Street.
- I am writing this letter to let you know about the items you are asking about,
including a single bed and a wardrobe (tủ quần áo).
- Currently my store has green and yellow models.
- Other color models went out of stock last month and we are currently in the process
of producing new models.
- The price of each product is $100, and customers will have the chance (cơ hội) to get
10% off if they buy 3 or more products.
- In the prior(trc) email, you asked if there was a discount for students.
- To be honest (thành thật), our store currently does not have a discount policy for
these people.
- However, because you are our loyal customer, you will get a 5% discount for your
new order.
 - I am looking forward to hearing from you as soon as possible.
Sincerely,

TEST 3 - training course

You should spend about 20 minutes on this task.
Write a letter to your manager asking for a training course which you would like to
attend. In your letter, explain:
 What the course is
 Why it is required for your job.
 How you will manage work while the course
Dear Mr. Jason,
My name is Anna, and I am an employee in the sales department.
- I am writing this letter to ask you about a training course that I really want to join, and I
hope that you can help me.
- Honestly (thành thật mà nói), I want to sign up for a Chinese course. Recently, many of
our customers have come from China, especially after the covid epidemic (dich benh).
- Sadly, (that k may) no one in the sales department knows Chinese to communicate with
them.
- Therefore, every time we have a Chinese client, we must hire an interpreter from a
translation company, which is a huge waste of money.
- In addition, if we have a staff who is good at Chinese, we can expand our market in
China soon.
- I will study on Saturday and Sunday, which does not affect our work.
- However, the tuition (học phí) fee is quite high while I don't have enough money. Is it
possible that you can pay the fee for me? I would be very grateful.
I’m looking forward to hearing from you as soon as possible.
Sincerely,
Nguyen Quoc Anh