Scribd Logo
Upload

Welcome to Scribd!

  • By: Khushbu Sharma Pacific Institute of Technology

    Uploaded by

    Sharma Khushboo
    6 views8 pages
    The document provides information about the Taj Lake Palace hotel in Udaipur, India. It discusses the hotel's corporate office location in Mumbai and hotel address in Udaipur. It then outlines the hotel's training and development programs for employees, including induction training, manuals training, identifying training needs, mandatory programs, management training, and brand standards training. An analysis shows employees are satisfied with the quality and duration of training. Suggestions include emphasizing environmental maintenance and understanding customer needs.

    Original Description:

    Original Title

    khushbu

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document provides information about the Taj Lake Palace hotel in Udaipur, India. It discusses the hotel's corporate office location in Mumbai and hotel address in Udaipur. It then outlines the hotel's training and development programs for employees, including induction training, manuals training, identifying training needs, mandatory programs, management training, and brand standards training. An analysis shows employees are satisfied with the quality and duration of training. Suggestions include emphasizing environmental maintenance and understanding customer needs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views8 pages

    By: Khushbu Sharma Pacific Institute of Technology

    Uploaded by

    Sharma Khushboo
    The document provides information about the Taj Lake Palace hotel in Udaipur, India. It discusses the hotel's corporate office location in Mumbai and hotel address in Udaipur. It then outlines the hotel's training and development programs for employees, including induction training, manuals training, identifying training needs, mandatory programs, management training, and brand standards training. An analysis shows employees are satisfied with the quality and duration of training. Suggestions include emphasizing environmental maintenance and understanding customer needs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    BY: KHUSHBU SHARMA

    Pacific Institute of Technology


    Company name: TAJ LAKE PALACE UDAIPUR
    Corporate office: TAJ Hotels Resorts and Palaces
    Oxford house 15/17 N.F Road
    Apollo Bunder Mumbai
    400001 India
    Hotel address: TAJ Lake Palace
    Post box no 5 Pichola lake
    Udaipur 313001 Rajasthan
    India
    Email: lakepalace.udaipur@tajhotels.com

    Industry Type: Luxury Hotels


    • TO GET EXPOSURE OF HOTEL INDUSTRY.

    • TO STUDY THE TRAINING & DEVELOPMENT


    PROCEDURE.

    • DEVELOP THE COMPETENCES OF EMPLOYEES AND


    IMPROVE THEIR PERFORMANCE.

    • REDUCE THE LEARNING TIME FOR EMPLOYEES


    STARTING IN NEW JOBS.
     INDUCTION
     P&S MANUAL TRAINING
     TRAINING NEED IDENTIFICATION AND AUDIT
     MANDATORY TRAINING PROGRAMS
     JUNIOR MANAGEMENT TRAINING PROGRAM
     TAJ HOSPITALITY TRAINING PROGRAM
     TRAINING ON BRAND STANDARDS
     LIFE SERIES
     TRAINING REVIEW
    ANALYSIS
     Are you satisfied with the quality of inputs given by
    Departmental trainer?
    Was the Duration sufficient in each area?
    INTERPRETATION

     Employees are satisfied with their training


    schedule.
     Satisfaction among employee with the input they
    receives.
     Training is concerned with overall development
    of employees at varoius levels.
    SUGGESTIONS
     Try to emphasis on maintaining environment.
     Transparency in their services.

     To understand the customer need.

     Continue with maintaining prestige of the nation.

    You might also like