POKHARA UNIVERSITY Level: Bachelor Semester Fall Programme: BE Course: Organization and Management Year : 2005 Full Marks:

: 100 Time : 3hrs.

Candidates are required to give their answers in their own words as far as practicable. The figures in the margin indicate full marks. Attempt all the questions. 1. a) b) 2. a) b) 3. a) b) 4. a) b) 5. a) b) a) b) c) Discuss the function of management. Briefly explain organization. advantages and disadvantages of matrix 8 10 8 10 8 10 10 8 12 6 2 5

Explain Maslow's need hierarchy theory of motivation. Define leadership. Discuss briefly the situation theory or managerial grid theory of leadership. What are the functions of personnel management? Explain in brief. What are the key sources of recruitment? Discuss the various steps involved in the recruitment process. Discuss the meaning and importance of trade union in the organizational decision making. Describe what do you understand by collective bargaining? What is conflict? Discuss how conflict can be resolved. What do you understand by legal action? Describe briefly. Performance appraisal Intregroup and Intergroup Behaviour Organization chart.

6. Write short notes on: (Any Two)