Professional Documents
Culture Documents
Experience
IT Consultant/ IT Trainer at L Mall 2010 - Present (1 year) Design and manage the company (Access) Database Conduct IT Needs Assessment for the warehouse and IT Training school IT trainer (Unix, Solaris, windows and Microsoft office 2007) on customer Request Mediation Integrator Engineer at Ericsson EMM/EMA December 2007 - Present (3 years 10 months) handled Administration and surveillance for mediation, Provisioning and Data warehouse (DWS) systems Developed and customized the Mediation interface for DWS, SGSN, GGSN, 3GPP and other projects EMA & EMM customization for VAS specific projects (Personal Ring Back Tone & Ecare: Activation and Barring of postpaid customers) Executed provisioning procedures using CAI and XCAI Performed EMA and EMM customizations regarding (Internal and/or External) customer requests Worked with Ericsson support for EMM and EMA (Software & Hardware) upgrades and system Adaptations Conducted Acceptance Test after EMM and EMA upgrades EMM & EMA systems (Software and hardware) Performance reporting (MRTG/SNMP) On-Job Trainer for 2 EMM/EMA/DWS junior Engineers Automated CDRs Reprocessing process Worked With: Sun Solaris 10, Oracle DB, SQL, ASN.1, UNIX shell scripting, CAI, XCAI, XML, putty . 2 recommendations available upon request Ericsson EMM/EMA Integrator Engineer at Digicel December 2007 - March 2010 (2 years 4 months) EMM/EMA Engineer at Digicel 2007 - 2010 (3 years) System Engineer at SHEC April 2005 - December 2007 (2 years 9 months) Responsible of the whole Computer Network Administration, Designing and Maintenance IT-Consultant for the company WAN deployment project
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MIS Engineer at NetCom May 2003 - January 2004 (9 months) Configure, manage, maintain and troubleshoot 12 Application Servers (Mail, DNS, DHCP, Billing, Printing, Web, RAS) Windows NT 4.0, Windows Server Family, Exchange server, Lotus Note, RH Linux 7 & 8.0, Sql Server 2000, billing systems (Telecount & Rodopi). LAN, Administrator and computer technician at NetCom May 2002 - May 2003 (1 year 1 month) Domains, users and groups management Cabling Essentials Monitoring Performance and Network Nodes Activity Assist helpdesk with tough cases
Education
Last School 1995 Education - Tertiary BS, Electronic Engineering InstitutionUniversity of State of Haiti Lyceum Louis Joseph Janvier English, Philosophy; Spanish, Mathematics, Science
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Ernso Melay
IT and EMM/EMA/DWS Engineer at Available for Contract or Hire
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