FNCCI, Action Aid Nepal, and Lotus Holding.

A Study on the Status of CSR in Nepal, Kathmandu: April 2003

Sample: 100 Companies Findings
1. Total Employees: 74% Men 26% Women 3% Women in Management Roles 2. Presence of marginalized/destitute staff: 11% 3. Representation of Disabled staff: 0.29% 4. Average Minimum Salary: Rs. 2,767 to a Maximum of Rs. 17,412 Appointment letter prioritized by: 72% Time Bound favored by: 62% Verbal Confirmation for Recruitment: 58% 5. *Department/Cell to deal with customers complaints: 69% *44% Took Decisions for 100% of the Complaints *58% Provided Refund to Dissatisfied Customers

6. of the respondents provided information on: *Product Weight *Name of the Manufacturer *Less than half from the Manufacturing Sector agreed to give information for the benefit to the customer 6. 27% had paid dividends to its shareholders 7. 82% were registered at VAT Office 86% had completed Financial Audit 76% had paid Income Tax *Around Half were aware of some kind of social Problems (Kamaiyas, Dalit, People Living with HIV/AIDS etc) *60% were aware of the conditions of the Street Children

8.

9. *Less than 20% had taken some initiative or made Contribution for the benefit of the disable people *Majority Believed in Equal Job Opportunity 10. 28% directly contributed to the Development of Rural/Urban sector, by employment generation to infrastructure development, renovation/construction of Temples and Rehabilitation Centers 11. 45% blamed Political Parties 34% blamed Government for Poverty Situation
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12. Responsibility of the Corporate Sector: Create and generate job opportunities to contribute to solving the problem 13. Employees Complaints 61% had Employee Relation/Complaints Department/Cell 34% had No Provision 06% were Unwilling to Disclose 14. (a) 89% Believed in Formal Appointment Letter to Employees (b) 20% Believed in Time Bound Contract Facilities: 89% had Provident Fund 54% had Gratuity 94% had Dashain Bonus 85% had Sick and Casual Leave

Conclusion
A Miniscule Group of Companies Embedding the CSR Spirit in their Company Philosophy

Recommendations
1. A number of CSR Sensitizing/Awareness Generating Programs should be targeted to Business Community 2. The Activities should focus on: Right of Employees Right of Customers and Shareholders in line with government rules and regulations and beyond Policy Studies on Labor, Customers, and Shareholders related rules and regulations for CSR