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Classes run in blocks e.g. Winter Session 5 class pass for 60 (12 x 5) per session. Class passes are valid for 2 sessions. Attendance to a class must be confirmed. If you have confirmed but failed to show up then that class pass is considered used and cannot be carried over. Drop-ins to classes depend on availability (class sizes are small, 6 max for Hatha Yoga, 5 max for pregnancy yoga). Drop-ins are at 15. Trial classes are available at a 50% discount. Concessions depending on circumstances are also available. Please call to discuss. All calls are warmly welcomed and will be treated in confidence.
Cancellation Policy Please note you may only cancel a session booking and receive a full refund if you provide 7 days or more notice before the start date. If you cancel within 7 days of the course start date there will be no refund unless your place can be filled by another student from a waiting list. In this case, you will receive a refund (less a 20% administration fee). If we need to cancel a course due to unforeseen circumstances or insufficient enrolment, you will be given the option to enrol in a different course, if possible, or a full refund of the fees you have paid.
Class Attendance Once you have enrolled in a session, we strongly recommend you attend all scheduled class sessions to receive the maximum benefit possible. Class passes are valid for 2 sessions. Attendance to a class must be confirmed. If you have confirmed but failed to show up then that class pass is considered used and cannot be carried over. If you need to miss a class please notify the teacher at least 24 hrs in advance or you will not be able to transfer the missed classes. (Please understand that it is a small class and I need to manage the numbers who attend). If you experience a serious medical emergency or if your baby is born very early and you are unable to attend the remaining class sessions, then please let us know. In these unique circumstances we are happy to provide a refund for the remaining classes or transfer the outstanding value towards another session.
Late Arrival Please plan to arrive 5 minutes early to all yoga classes. Yoga classes will begin on schedule. Latecomers will not be admitted as it disrupts the class in progress. Refund Policy Refunds will be made in cash or bank transfer (if it is a large amount). Loss or Damage We are not responsible for the loss or damage of personal articles. Please keep your valuables with you at all times. Right of Refusal We (Yoga at Sandras) reserves the right to refuse service to any client for improper conduct as defined by the yoga teacher or therapist. Prices Service prices are subject to change without advance notice. Satisfaction Guarantee We like happy clients. If we do not meet your expectations for any reason, please let us know within 24 hours of the service provided.
Namaste!