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Before analyzing EQ and IQ, let us familiarize ourselves with what exactly these

terms mean. Emotional Quotient (EQ) refers to an employees ability and


understanding of his or her emotions along with his or her colleagues emotions
at the workplace to create better work coordination and environment.
In contrast, Intelligence Quotient (IQ) defines the level of intelligence an
employee possesses to understand, interpret and implement ones knowledge in
varied situations leading to his or her growth as well as the Companys.
IQ is mainly used to measure ones cognitive capabilities, such as the capacity to
learn or understand new situations; reasoning through a given predicament or
setting and the ability to apply ones knowledge in current circumstances.
Emotional Intelligence (EI) skills do not limit themselves to sympathy, intuition,
imagination, flexibility, stress management, management, truthfulness,
genuineness, intrapersonal skills and interpersonal skills but extend far beyond
these.
When working in an organization, an employee with higher EI than others can
convince his or her colleague(s) about a certain argument by appealing to their
emotions rather than presenting facts and figures. While judging an individuals
EI, keep in mind these few points:
An employees ability to comprehend and apply his or her personal emotions
An employees ability to express his or her feelings, beliefs and thoughts
An employees ability to recognize and appreciate his or her own potential
An employees ability to manage his or her personal and professional life
under stress and pressure
An employees ability to adapt to different work environments and handle
varied challenges that come his or her way
An employees ability to possess self-confidence
An employees ability to not only work towards the growth of the Company but
also towards the growth of his or her co-workers
For best results, employees must develop communication and organizational
skills for good decision-making as well as good inter-personal relations with co-
workers. An individuals success rate at work depends on his or her EQ as well
as IQ in the ratio of 80:20.
Why 80:20? Well, because, EQ help individuals build and maintain relations with
peers and superiors, increases productivity and opens up doors for clarity in
communication (good listening habit is integral to EQ).
While hiring, corporates look at an individuals EQ rather than IQ. Having a high
IQ will help build interpersonal and intrapersonal skills to a certain extent, unlike
EQ, which talks about ones character based on the way he or she writes or
replies to mail, collaborates and networks with peers and subordinates and works
towards attaining Company goals.

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