WALLACE WILLIAMS

Mesquite, TX 75181
(972) 222-0692 wjwill@att.net


MANAGEMENT PROFESSIONAL
Leading By Example

PROFILE
Confident, highly energized, effective, and persuasive communicator with proven ability to cultivate productive relationships with
key executive decision makers and manage sales campaigns to achieve maximum success of corporate objectives. Recognized for
a successful track record of achieving multimillion dollar quotas, with extensive experience at lead generation, reports, strategic
planning, territory management, and goal attainment. Driven to achieve goals and overcome obstacles, always leading from the
front.

Accustomed to adversity, resistant to rejection, and practiced in the patient and consistent attainment of personal and professional
goals, a sales solution provider who consistently earns the confidence of professionals, through the delivery of superior products
and support before, during, and after the sale.

A top individual producer skilled in developing exceptional client relationships through personal example and targeted
marketing, based on experience and strategic market knowledge. Excellent qualifications in strategic planning with
comprehensive knowledge of personnel management, account management, organizational development, customer
service, and team building.

Highly experienced, award winning, and successful professional recognized for consistently growing revenues and profitability.
Proficient at developing sound business and sales plans through the use of innovative and imaginative sales and marketing
programs to achieve maximum market exposure and penetration.

CORE COMPETENCIES
Business Case Analysis Sales Account Management Market Penetration Territory Development
Competitive and Market Analysis Negotiations and Proposal Development Presentation Skills
Business Development Strategic Planning Key Account Expansion and Management
Consultative Sales Client Relationship Management

PROFESSIONAL EXPERIENCE

PortionPac Chemical Corporation 2003 Present
SFSPac Area Manager 2007 Present
Successfully and effectively oversee and provide training and development of newly hired employees as well as manage and direct
service activity in assigned area. Maintain collaborative relationships with Student Nutrition Directors, Supervisors, Cafeteria
Managers, and Cafeteria Staff members. Ensure quality control monitoring Site Visit Reports, make Service Calls with Food
Safety Specialist, and conduct Quality Control Service Calls. Monitor par levels set by Food Safety Specialist and make
adjustments based on usage and service cycles. Conduct inventory reconciliation on a monthly basis.

Implement and conduct in-service training of clients on Food Safety and Sanitation system.
Conduct and monitor Feasibility Studies with potential clients.
As a value added service and a Certified ServSafe Instructor/Proctor, teach certification courses through the National
Restaurant Association to clients.

Food Safety Specialist 2003 2007
Successfully provided value-added Food Safety and Sanitation programs to assigned accounts. Effectively provided in-service
training on proper product and system usage, SFSPac Education Modules, and other safety and sanitation needs in assigned
territory. Managed, restocked, and controlled inventory of SFSPac materials. Assisted each account in monitoring Occupational
Safety and Health Administration (OSHA) and other governmental requirements.

Wallace Williams Page 2

PortionPac Chemical Corporation continued

Provided Hazard Analysis and Critical Control Points (HACCP) verification program in assigned accounts.
Developed weekly and monthly reports of events in territory regarding sites performance.
Liaised between management and field personnel.

Safeco 2000 2002
Senior Claims Representative
Investigated, evaluated, negotiated, and settled commercial property losses under the terms of the policyholders policy contract.
Determined proper policy coverages and applied best claims practices concluding assigned cases in accordance with company
guidelines. Established and authorized adequate reserves and claim payments within the delegated authority. Maintained current
knowledge of all commercial insurance lines, court decisions, current guidelines in the claim function, and policy changes and
modifications.

Directed and monitored defense counsel in all lawsuit activities from inception throughout life of claim.
Submitted administrative reports as required.

Wallace Williams Agency 1998 2000
Independent Insurance Agent
Successfully oversaw marketing, advertising, and selling, as well as underwriting various types of insurance policies to businesses
and individuals on behalf of the Farmers Group of Companies, including automobile, fire, life, and property as well as specialized
policies such as marine, farm / crop, and medical malpractice. Inspected properties and examined the general condition, type of
construction, age, and other characteristics to determine if risk was acceptable. Interviewed prospective clients obtaining data
regarding financial resources and needs, physical condition of individuals or property to be insured, and reviewed any existing
coverages. Ensured policy requirements were fulfilled, including any necessary medical examinations and the completion of
appropriate forms.

Planned and monitored insurance programs incorporated into bookkeeping system of company.
Monitored insurance claims and ensured settlement was equitable for both client and insurer.
Sought new clients by networking and generating lists of prospective clients.
Formulated business and sales plans, sales strategies, and tactics.
Calculated premiums and established payment methods.

State Farm Fire and Casualty Company
Claim Superintendent 1990 1998
Successfully managed 8 direct reports in the settlement of property and casualty claims. Directed the daily activities of
a claim unit i.e., management of claim territory, file reviews, claim surveys and claim assignments. Supervised claim
litigation and attended court hearings and trials when necessary. Also, mediated and negotiated cases to resolution
before trial. Responsibilities also included strategic planning for special disaster/catastrophes.

EDUCATION
Bachelor of Business Administration, Management
University of North Texas Denton, TX

PROFESSIONAL CERTIFICATIONS and TRAINING
ServSafe Certification
ServSafe Instructor/Proctor Certification
SNA Certification
Hazard Analysis and Critical Control Point (HACCP) Certification
Microsoft Office
National Sales Management Training
Occupational Safety and Health Administration (OSHA) Awareness Course