Donna E.

Nelson
145 Wilmington Place S.E.
Washington, D.C. 20032
Home (202) 607-2205
Email: dnelson 771@gmail.com
.

Work Skill:
• Telephone Communication, Organization Skills, Data Entry, Bookkeeping, Windows 95,
and Ability to work with others, Bus Operator, Analyzing Maps, Xerox Machines and
Adding Machines.

Education:
• Ballou Sr. High School, Washington, D.C. 20032 Graduated-Diploma 1976
• Technical Certifications: Data Entry, Word Processing, Office Procedures and
Automation Academy.
• The Anacostia Mentoring and Employment Network A-MEN, Washington, D.C. 20032
Certificate 2009
• District of Columbia Board of Elections and Ethics, Washington, D.C. 2001 Certificate
2008
• OIC/DC NCCER, Washington, D.C. 20032 Certificate 2010
Significant Work Experiences:
Bus Operator September 1999-November 2002
WMATA
• Besides driving the bus, check maintenance of the bus before leaving and upon
return to the garage, assisting passengers on and off the bus and giving out
information to and from their destinations.

Senior Information Analyst April 1998-June 1999

• Consulting and Program Management Services Inc. (CPMS) Washington, D.C.
• Performing all activities necessary for processing for Department of Labor
(DOL) property forms from receipts through report distribution. Processing
included logging, checking and verifying DOL’s #-28 forms. Keying data for
computerized print-outs and sent out for edits, then make corrections. Items
Code listing, Inventory Master,Transaction Report and Worksheet are reports
received and distributed at the end of each month in order to complete the
processing of the production cycle procedures. Input data into the computers,
assembling materials for consolidation each mid-month.
 Office Manager
Administrative associates, Washington, DC 20005

• Typed insurance cards, radio ads and other applications, brochures and sent out
beneficiary packets.

Office Assistant/Leasing Agent/Superior

Washington View Apartments, Washington DC 20020

• Supervised, inspected, leased apartment, account receivable, and payable, made

deposit, verified credit history of potential client, provided prospective tenants
with a tour of property and toured children.

Counselor/Home Care Provider

April 1995-April 1996
Behavioral Research Associates, Washington, DC 20032

• Transported clients to and from appointment, bathe, Dressed, Housekeeping and

at the end of each business day arranged client’s daily reports.

References
• Available upon request.