Moustafa Mohammed

5055 Seminary Road, #1232 Alexandria, VA 22311

mostafagalaal@yahoo.com 703-981-2447

WORK EXPERIENCE
Hyatt Regency Washington, DC 06/07-01/08
Administrative Assistant
• Provided excellent customer service in the Catering/convention Services Department including
thank you letters and handling requests for events and reservations.
• Researched and entered data in Envision. PMS & Reserve software programs.
• Entered attendee lists in Reserve and Passkey.
• Updated Reports for client and then verified contracts before final version was sent to managers.
Emailed daily reports to hotel, posted checks and did reconciliation.

SAIC Alexandria, VA 07/05-10/05

Clerical/ Temporary
• Organized and verified customer data using Microsoft Office.
• Proofread names and account numbers to ensure accuracy.
• Entered data and used copy, fax machines.

SwissPort Cargo Service Dulles, VA 07/04-09/06

Office Agent
• Used Apollo software to create airway bills for domestic and international cargo.
• Received and shipped cargo, ensuring safety before departures.
• Verified international and domestic destinations, ensured correct weight, checked arrival and
departure times, as will as availability of flights.
• Performed data entry, inventory, and filing.

Countrywide Mortgage Bank Alexandria, VA 01/05-06/05

Clerical/ Temporary
• Organized and scanned 3000 to 4000 documents daily.
• Verified customer data using Microsoft Office.
• Entered data and used copy, fax, and scanner machines.

EDUCATION
Cooperative and Managerial Institute Cairo, Egypt 09/92-05/97
Bachelors Degree in Business Administration
Training Futures Tysons Corner, VA 12/03-05/04
Certificate in Administrative Support
Prof. Management Expertise Center Cairo, Egypt 02/99-03/99
Certificate in Developing Personnel Skills and Consumer Funds