ANGELO R.

PADUA
Burlingame, CA ∙ 323-445-0595 ∙ padua.angelo@gmail.com ∙ linkedin.com/in/angelopadua

RECRUITING & STAFFING |

MEDICAL RECORDS & CLAIMS

Healthcare services professional experienced in fast-paced environments demanding strong

organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to
superior customer service. Confident and poised in interactions with individuals at all levels. Detail-
oriented and resourceful in completing projects; able to multitask effectively. Capabilities include:

• 20+ years of experience in recruitment & placement of skilled nurses and caregivers
• Directed profiling, credentialing using multiple systems to verify supporting documents such
as Board Certification, NPI, DEA and re-credentialing for per diem nurses and travelers from
sub-vendors
• Utilized OIG, SAM and other systems to verify background checks
• Medical records and claims
• Developing excellent rapport with hospital staffing supervisors & coordinators
• Coordinating placement of qualified nurses at multiple hospitals and clinics
• Administering hiring and orientation of nurses.
• Training employees in profiling, computer automation, company policies and compliance
• Fluent in English and Filipino (Tagalog), Basic Japanese

PROFESSIONAL EXPERIENCE

Williams- Sonoma San Mateo, California

Visual and Stocks December 2021 to Feb 2022

• Receiving shipments
• Handles in-store and online orders
• Assist in merchandise Inventory
• Assist in customer service

AmiCare Services, Inc Palo Alto, California

HR/Staffing Manager June 2019 to Jan 2020
Recruiting Manager Jan 2020 to Dec 2020

• Applicant Phone Screening/Interview (PDA/Caregiver)

• Recruited, interviewed applicants and conducted initial orientation
• Conducted background check on applicants (experiences and previous employment)
• Directed profiling and credentialing
• Data Entry. Entering new hire information in ClearCare
• Uploading of personnel files to OneDrive/Google drive/ClearCare
• Managed file compliance and trainings of applicants and active field employees
• Registering caregivers for HCA numbers
• Registering caregivers for Online Entry and Annual Training at Caregiverlist.com
• Association and disassociation of new hires and employees with CDSS/HCSB
• Orchestrated placement of active caregivers to various clients
• Timesheet review for payroll
• Routinely update caregiver availability
 • Resolve staffing, payroll issues or concerns by employees and clients in managerial level
• Submission of requirements for facility clearance
• Supervised administrative assistant
• Monthly client and caregiver visits to collect and distribute care notes
• Monthly PPE delivery for caregivers and clients
• Weekly Covid-19 Survey and update weekly log
• Assisted caregivers with Covid-19 Testing
• Monitored monthly caregiver Covid-19 Testing compliance
• Assist in staffing as needed

Robert Half International (Contractor) Oakland, California

Administrative Assistant Dec 2016 – June 2019

• Assisting clients in data entry, filing and credentialing.

• Outbound calls to customers and clients; and answering incoming calls from interested
parties.

Zenith American Solutions San Francisco, California

Senior Medical Claims Assistant / CP1 Dec 2015 – Dec 2016

• Process registered duplicate claims by paying or denying claims

• Perform special projects as requested by management such as pulling claims and EOB
(Explanation of Benefits), EBI & ICM Review using various systems such as Atlas
Production, Backlog, Blue Shield, DataNet, Emdeon, QuickClaim and Get Next
• Assist in preparation of various correspondences and completion various forms
• Perform general data entry; process requests to add, change or correct provider records
and/or member information in the computer system
• Perform other duties as assigned within the scope of responsibilities and requirements of the
job. Consistently meet established performance standards
• Respond to basic inquiries from participants, beneficiaries, and union representatives
• Full and Fair Review (FFR)
• Train new temporary hires to pull claims, EOB (Explanation of Benefits), EOR (Explanation
of Reimbursement) & ISR’s using applicable systems

Redwood Healthcare Staffing San Ramon, California

Senior Recruiter & Staffing Manager June 2015 – Dec 2015

• Recruited, interviewed applicants (RN, LVN, CNA)

• Directed profiling, credentialing using different systems to verify supporting documents such
as Board Certification, NPI, DEA and re-credentialing for per diem nurses
• Conducted criminal background checks utilizing OIG, SAM and other systems
• Managed active per diem nurse availability and orchestrated placement at various hospitals,
rehabilitation centers and skilled nursing facilities for daily, weekly and monthly block booking
schedule
• Processed and complete initial credentialing and/or re-credentialing for applicants and active
field staff
• Managed new candidate profiles for proper credentialing to meet client policies, qualifications
and requirements prior to submission for approval
• Scheduled approved candidates for required facility computer training and on-site
orientation
 • Managed weekly timesheets of active per diem nurses and database input for processing
• Managed file compliance of applicants and active field employees

Ready Made Resources Chicago, Illinois Chicago, Illinois

Interpreter Sept 2012 – Apr 2015

• Tagalog interpreter for the Circuit Court of Cook County of the State of Illinois

Nursefinders, Inc. Culver City, California

Senior Staffing Manager Jan 1995 – Sept 2010

• Recruited, interviewed applicants.

• Directed profiling, credentialing using multiple systems to verify supporting documents such
as Board Certification, NPI, DEA and re-credentialing for per diem nurses and travelers from
sub-vendors
• Conducted criminal background checks utilizing OIG, SAM and other systems
• Oriented new hires
• Orchestrated placement of approximately 120 active per diem nurses at various hospitals
and clinics
• Managed timesheets from all facilities and payroll processing for all field staff per diem
nurses
• Led payroll and billing correction processing for field staff and travelers from sub-vendors
• Traced and corrected payroll issues from field staff & clients
• Managed file compliance of applicants and field staff

EDUCATION & CERTIFICATION

Continuing Education Certificate (CEC), Medical Billing and Coding, Harry S. Truman City
Colleges of Chicago

Associate Degree, Fine Arts, University of Santo Thomas – Manila, Philippines