TRINA D.

LIVERPOOL
Ph: (571) 216-5888, tliverpool_2000@yahoo.com

Security Clearance
Public Trust – November 2003 - Current

Education and Certification

Certificate in Local Area Networking Dec 2020
Austin Community College ‐ Austin, TX
Certificate, Mainframe Programming Applications Aug 1999
Chubb Computer Services ‐ Reston, VA
B.S : Business, Accounting May 1994
Marymount University ‐ Arlington, VA

Professional Profile
 19 year background in Mainframe Support and Maintenance which includes but not
limited to Programming and Troubleshooting issues
 19 years of experience in core competencies include Cobol,  JCL and TSO/ISPF, working
knowledge of SAS, SQL, and CA7
 Excellent communication and time management skills
 Handles tasks with accuracy and efficiency; along with Active Listening and Learning
 Knowledge of the following LAN Administrator functionality: Active Directory, Virtual
Servers, VM Ware, Linux commands, and IP addresses setup

Experience
Sr. System Engineer November 2003 ‐ Current

Cognitive Medical Systems - San Diego, CA

RavenTek Solution Partners LLCH – Herndon, VA
Tucker-Rose Associates LLC ‐ New Braunfels, TX
Northrop Grumman – NG Information Technology, Inc. ‐ Los Angeles, CA
Sapphire Technologies ‐ Austin, TX

Provide exceptional technical support for the VA’s Financial Management System (FMS) that
disburses 2-4 million dollars in payments daily
Serve as the primary Configuration Manger to ensure configurable items are moved into the
correct production environment
Assist with customer service to internal and external clients via written and oral communication
to resolve issues with the application and data being sent and received by the application
Partnered with Team Lead to determine the best pen for assignments
Established myself as a competent subject matter expert for the technical team
Ensure the yearly 250,000+ IRS 1099’s are processed and printed, help resolve discrepancies,
and have jobs re-run if errors are found
C0-lead the technical team for the annual close process to close out the Fiscal Year within FMS
Create informal documentation for cross training and testing purposes
Setup and test of nightly cycle processes/jobs, develop implementation plans, coordinate all
testing efforts between both function and technical personnel
Rotate being on-call and troubleshoot any problems/errors to ensure the nightly batch cycle
completes in order to meet the application’s Service Level Agreement (SLA)
Train, provide documentation to, and assist new team member on application processes
Open and complete Change Requests in Service Now Ticketing System related to modifying
code, JCL, and other configurable items as requested
Work with the Database Administrator and System Administrator to support releases for the
Centralized Administrative Accounting Transaction System (CAATS)
Maintain security files and correct errors for 24 FMS test applications

Programmer May 2000 ‐ Nov 2003

American Management Systems ‐ Fairfax, VA

Was responsible for the coding, unit testing, technical support of system and IV&V testing,
configuration, and release of software
Provided technical support of system and IV&V testing
Identified and corrected software issues reported by the client
Developed software for enhancements to the customized version of the client's financial system
Software Engineer Aug 1999 ‐ Apr 2000
Chubb Computer Services ‐ Arlington, VA

Modified and maintained existing mainframe and midrange applications for Sprint Long
Distance Development
Served as primary phone and paging point of contact for global messaging, invoices, accounting
systems, as well as other production support issues and concerns
Migrated JCL and procedures via configuration management tool
Created ad hoc and call search reports by using COBOLII/DB2/DYL280/UNIX to pull and sort
information
Payroll and Benefits Clerk Feb 1997 ‐ Apr 1999
Miller and Chevalier ‐ Washington, DC

Coordinated payroll and benefits data for corporate staff

Managed the Human Resource/Payroll database of confidential personnel data
Conducted new employee orientations; and calculated and verified all employees' accumulated
personal leave, pay period, and overtime hours
Researched and calculated current interest rates and deductions for profit sharing loans,
maintained the spreadsheets for and paid the bills for employees' benefits plans, and updated
all salary and profit sharing contributions
Processed travel vouchers and cellular phone bills for attorneys and legal assistants, reconciled
suspense reports of unassigned clients
Prepared billing and petty cash reports, and updated hour reports for all attorneys