Jennifer Tapscott

19420 Bryn Mawr Dr

Independence, MO 64057
Email: Jayhawkchick1334@yahoo.com
Phone: 816-795-6694, 816-718-2988

PROFESSIONAL EXPERIENCE

06/09
To
03/10 Intercontinental Hotel Kansas City at the Plaza

401 Ward Parkway

Kansas City MO 64112
Phone: 816-756-1500
Front Desk Agent/Night Auditor
Supervisor: Angela Snyder
Starting Pay: 10.00/ hour

Highlights: Was trained as a relief night auditor and got experience with excel
and with the various accounting procedures that are involved with closing
business every day in the hotel. Also trained as a hotel operator and restaurant
server. I also have previous experience with Opera and have supervised a shift
at the desk by myself.

Reason for leaving: Resigned.

10/07 Pet Land, Independence Center

To Phone: 816-795-8812
10/08 Supervisor: Glennette Lane

Animal Care Tech.

Starting pay: 6.00/hour Ending pay: 6.65/hour

Responsible for taking care of the animals in the store, giving medication to those
that needed it. Keeping the kennel clean and keeping the animals clean as well.

Reason for leaving: Resigned due to schedule conflicts with other job.
10/07 Hyatt Regency Crown Center, Kansas City Mo
To 2345 McGee St.
06/09 Kansas City, MO
Phone: 816-421-1234
Front Desk Agent
Supervisor: Nicole Cook
Starting pay: 10.00/hour Ending pay: 11.33/hour

Highlights: Various commendations for great guest service, and near perfect
attendance from start date

Responsible for checking guests in and out of the hotel. Giving information on
attractions and or events in and around the area. Assisting with malfunctioning
guest keys. Handling guest concerns and or comments. Various front desk
reports for blocking rooms, honoring guest preferences etc.

Reason for leaving: Laid off due to company downsizing.

01/07 Argosy Casino Hotel and Spa, Riverside Mo

To 777 Nw Argosy Pkwy
08/07 Riverside, MO
Phone: 816-746-3100
Supervisor: David Flagor

Casino Services Rep.

Starting Pay: 10.00/ hour Ending pay: 11.46/hour

Highlights; Perfect attendance from start date to date of leaving.

Responsible for taking care of VIP guests, making cards for guests to use to
enter the casino floor in accordance with Missouri gaming laws at the time.
Advising guests about promotions and or events happening in and around the
casino at the time. Giving cash and comp rewards based on guest play. Handling
guest concerns and comments.

Reason for leaving: Resigned

03/02 Ameristar Casino and Hotel, Kansas City Mo

To 3200 Ameristar Dr
01/07 Kansas City, Mo
Phone: 816-414-7000
 Supervisor: Deborah Rodgers

Players Club Rep.

Starting pay: 8.00/hour Ending pay: 11.00/hour

Highlights: Perfect attendance from start date to date of leaving.

Responsible for taking care of VIP guests, making cards for guests to use
Entry onto the casino floor in accordance with Missouri gaming laws at the time.
Advising guests on promotions and or events in and around the casino at the
time. Giving cash and comp rewards based on guest play. Handling guest
concerns and comments.

Reason for leaving: Will Explain

Professional References:

Robyn Carter
Assistant Front Office Manager
Intercontinental Kansas City at the Plaza
Phone: 816-756-1500
Email: Rcarter@kansascityic.com

Angela Snyder
Director of Guest Services
Intercontinental Kansas City at the Plaza
Phone: 816-756-1500
Email: Asnyder@kansascityic.com

Virlen Netto
Night Auditor
Intercontinental Kansas City at the Plaza
Phone: 913-748-9720
Email: Vnetto@kansascityic.com

Personal References:

Tina Adams
Sales Associate – Walmart Excelsior springs Mo
Phone: 816-878-2584

Rhea Bassett
Student- Maple Woods community collage
Phone: 816-812-5395

Virginia Bassett
Domestic Engineer
Phone: 816-812-5436