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User Manual

AMC Gathering Process


(BSNL_PM_UM_01_AMC_Gathering_Process_V1.0)

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Overview

Business Process Description Overview


AMC is awarded to Vendors for a group of Equipments. The process of AMC
requirement gathering will involve communicating the list of Equipments as well
as the list of Services to the procurement department. The list of services will be
in the form of Service PR. This PR will be generated from a maintenance order of
type BM07 and in this order; the list of equipments will be maintained as Object
List. On finalization of Vendor and awarding of AMC, the AMC P.O. Number as
well as the AMC start date and end date will be updated in the Equipment
Master.

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SAP Menu
T Code

SAP Menu----Office----Workplace

Type IW31 in Command Field and press

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Fill in all the details

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Fill the Operations with control key PM03 (External Operation)

Enter the details in the pop-up window and save

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Go to the Object Tab of Order and enter the equipments for which AMC is required

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Select the Operation and press on External then Enter the Services required

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Save the Order and check the Order no.

SAP Menu

SAP Menu----Office----Workplace

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T Code

Type IW32 in Command Field and press

Enter Order No.

Click on green flag to release the Order.

Press save button, system will save the order after release.

SAP Menu
T Code

SAP Menu----Office----Workplace

Type IW33 in Command Field and press

Enter Order No as mentioned below.

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Go to Operation tab of the Order and select the external operation to see the
Purchasing Req.
Click on Act. Data to see the PR.

SAP Menu
T Code

SAP Menu----SAP Mail Box

Type SBWP in Command Field and press

Initiate the Purchase Requisition from SAP Mailbox

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Click on
Purchase
Requisition Note
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Sheet

Once the PR is released by final approver the Purchase Requisition will come in the
SAP Mailbox

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MM Quotation and Contract Process (APO process) is done after the


Purchase requisition release. Please refer MM Quotation and Contract Process.

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SAP Menu
T Code

SAP Menu----Office----Workplace

Type ME56 in Command Field and press

Assign the Purchase Requisition to the APO and click on Assign Source of Supply

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The Assignment has been made

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SAP Menu
T Code

SAP Menu----Office----Workplace

Type ME21N in Command Field and press

Create a Purchase Order with the Purchase Requisition

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Creation of Purchase Order

PO has been created

Purchase Order comes to User SAP Inbox. User initiate it for the final approval. Once
the Purchase Order is approved, it comes to Users SAP mailbox.

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SAP Menu
T Code

SAP Menu----Office----Workplace

Type ME23N in Command Field and press

Purchase Order is released

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SAP Menu
T Code

SAP Menu----Office----Workplace

Type ZAMC_UPDATE in Command Field and press

Update New AMC/Warranty dates according to the Purchasing Document

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