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Brian Banda

480-321-5040; vootsb@gmail.com
http://www.linkedin.com/public/brianbanda
EDUCATION
The University of Texas at Dallas
B.S., Information Technology Management; Minor in Enterprise Systems

December 2016
GPA 3.4

TECHNICAL SKILLS
Analysis Tools:
MS Excel (V lookup, pivot tables, array formula, charts, data manipulation)
Programming:
Java, Python, SQL
Operating Systems:
UNIX, Windows, Mac OS
Software:
SAP (Analysis for Excel, OLAP and ERP), DRI, LibreOffice, Lotus Notes, LPS
Desktop, MAT tool, MS Office Suite, MSP, SharePoint, Tableau
Databases:
MS Access, DB2, MySQL, SQL Server
BUSINESS EXPERIENCE
Citigroup, Inc., Irving, TX
Communication Analyst
January 2012 December 2015
Developed document analysis worksheets for training purposes working on 3 ad-hoc projects
Collaborated with customer service, mortgages and management regarding change control
Identified bottlenecks in flow of information to clients and made business recommendations
Reduced penalties by monitoring data quality compliance to the OCC, SAFE Act and SarbanesOxley Act using financial systems, databases, excel and SharePoint
JPMorgan Chase, Lewisville, TX
Loss Mitigation Analyst
February 2009 August 2011
Reduced load of default accounts through mitigating a daily average of 85 collection accounts
Collaborated with 6 team members on 4 projects, strengthening team skills
Reduced complex high level escalations + 30% through exceptional team work and call handling
Exceeded minimum collection performance metrics of 2.5, averaged 4.5 on a scale of 5 points
AutoNation, Tempe, Arizona
Sales Consultant
February 2005 September 2008
Promoted exceptional customer service by following up on daily inquiries or issues
Negotiated with customers, managed financials and provided support to 7 team members
Improved sales revenue 15% through aggressive marketing and collaboration with the BDC
Exceeded performance metrics by averaging 23 sales units of a required 12 per month
ACADEMIC PROJECT
Project Management
January 2015 Present
Proposed new system of increasing market share by 50% in new target markets
Proposed techniques in waterfall and RAD/agile methodology covering the full SDLC, from
Requirements gathering through process planning, analysis, design and testing
LEADERSHIP EXPERIENCE & ORGANIZATION
SAP Users Group, UT Dallas

January 2015 - Present

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