Amani Asirah Amrullah

35, Jalan Au2c/2,

Taman Desa Keramat,
54200 KL.
Manager of KDE Sports Club
Taman Tun Abdul Razak,
Jalan Kerja Air Lama,
Ampang Jaya,
68000 Selangor.
9 January 2016
Dear Sir/Madam,
Complaints About The Maintenance For KDE Sports Club
I as the secretary of the KDE sports club collected all the complaints from users of
this sports club. I was shocked that none of your employee took actions , I received
a lot of complaints about the poor maintenance and requests for the facilities to be
improved.
The most complaints I received were about the badminton and futsal courts. There
are many cracked floors on the badminton and futsal courts, which can lead to
injuries. These cracked floors can lead to serious injuries like the breaking of bones
and all sorts of major injuries. The public toilets are not clean and in need of repair.
The toilets are not regularly cleaned by the cleaners, the toilets has been
vandalized by hoodlums . There are holes everywhere ,broken mirrors, writings on
the wall, and the flushes doesnt even flush leaves all kinds of horrendous smell
Gym equipment is not working as it should be. Two persons got incapacitated by
using the leg machine, somehow the machine malfunctioned and broke the persons
legs. Air conditioners are also not working, these causes a musty smell and it is
very suffocating to breathe . The musty smell occurs because of the heat and the
smell of sweats merged together. Many people are complaining about the complex
is closing way too early, people suggested the complex closing time to be extended
for about two hours more. The extending of closing time will conciliate the customer
satisfaction for the expensive bills they pay. You can also be safe on the Internet by
protecting your computer by using an antivirus software. You should always be
careful when chatting with strangers on the Internet and never give out personal
information.
I am writing to ask you to please make up the shortfall immediately and to ensure
that such errors do not happen again. Otherwise, people may look for other sport
clubs.
I look forward to hearing from you
Yours faithfully,

AmaniAsirah

Amani Asirah Amrullah

Secretary Of KDE Sports Club