Personal Details CURRICULUM VITAE

Professional Experiences

PT Persada ( Personel Alih Daya ) (2012 2013)

NOC (Network Operation Center ) PT. Indosat Tbk
Div.Service Assurance | Group Customer Solution
Responsible for:

Network monitoring

Incident response

Communications management
Tomy Aryanto Nainggolan,S.T.
Reporting problems
Date of Birth : Pakkat 15 Mei 1993
Sex : Laki-laki PT. TCP ( Tunas Cita Profita ) (2014 Present)
Religion : Christian Protestant Customer Care Quality Assurance PT. Indosat Tbk.
Country : Indonesia Service Assurance Division | Group Customer Operation
Responsible for:
Status : Single
Working with operating staff to establish procedures, standards,
Address : Jln KH ABD Wahab systems and procedures.
Durikosambi Cengkareng Jakarta barat
Writing management/technical reports and customers charters

Determining training needs

Contact
Acting as a catalyst for change and improvement in
Telepon : 085275571704 performance/quality
Email : Directing objectives to maximise profitability
tom.nainggolan@gmail.com

Recording, analysing and distributing statistical information
linkedin :
https://id.linkedin.com/in/tommy- Monitoring performanc
aryanto-nainggolan-0aa9b361 Practice of outsourcing day-to-day management responsibilities

and functions as a strategic method for improving operations.
Skill
MS Word Education
MS Exel
FORMAL
MS Power Point
Telecommunication Universitas
Mercubuana Jakarta
Manage Team Graduated as Electrical Engineering 2017

IPK : 3.21
Fast learner
NON FORMAL
Languages
Indonesia PT Telkom - 2012
English For Participants intern 1 month 2012
Personality
Discipline and Hard Worker Prestasi
Honest and Responsible
Ability to work Individually and Universitas Mercubuana Jakarta
Team Loyalty Class leaders Mahasiswa 2015

Ability to analyze
Optimistic , Communicative,
PT Indosat Tbk
Creative
Best Agent NOC (Network Operation Center ) 2012
JL KH ABD WAHAB no.141 Rt 9/Rw 6 no.141
Cengkareng Jakarta Barat 11750
Indonesia

Jakarta, 2017

Human Resources Department

Dear Sir/ Madam,

With this letter I would like to submit my application in your company. I would like to introduce my self, my name is
Tomy Aryanto Nainggolan, I am 23 years old and.

I am confident that my extensive background, I have had 5 years work experience could make substantial
contribution to Your company. I believe that my education, my analytical, technical ability and some work
experience would be a great asset to your company. I enjoy working with people or team work, I am enthusiastic,
hard working, highly motivated and easy to adapt with new environment.

I am sure my abilities and qualifications can be fully applied for our mutual benefit. I look forward to meet you.
Thank you for your time and consideration.

Sincerely Yours,

TOMY ARYANTO NAINGGOLAN