Brad Butcher

Neenah, WI
llyengalyn@hotmail.com - 920-858-2227

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Care Representative

Spectrum Communications - Appleton, WI - March 2016 to Present
Troubleshooting technical issues over the phone for customers
Scheduling appointments
Billing
Problem solving
working with multiple software applications
Perform basic math calculations
Data entry

General Manager
Domino's Pizza | Dough Management - Appleton, WI - January 2002 to March 2016
Maintained 55% or less product & labor costs.

Hired, trained and disciplined a crew of 10.

Maintained cash handling, reconciliation and deposits.

Developed and implemented local store marketing.

Created weekly work schedules and adapted to customer, employee and market needs.

Resolved computer and equipment problems.

Responsible for everything that happens during your shift. This includes all cost controls, inventory control,
cash control and Customer relations.

Primary Responsibilities: Staffing, paperwork, cost controls, cash control, food management, scheduling, store
cleanliness, marketing and profitability.

Assistant Manager
Pizza Hut - Topeka, KS - June 1997 to September 2000
Maintained 55% or less product & labor costs.
Hired, trained and disciplined a crew of 10.
Maintained cash handling, reconciliation and deposits.
Developed and implemented local store marketing.
Created weekly work schedules and adapted to customer, employee and market needs.
Trouble shot computer problems.

Route Driver/Warehouse
Demma Fruit Co - Lincoln, NE - July 1994 to August 1997
Valid drivers license, clean driving record, and ability to safely drive a 26 ft box truck
Must pass MVA records check
Must pass a criminal background check
Ability to pass D.O.T. physical and drug test
Ability to lift 50 or more lbs

EDUCATION

AA in Banking and finance

Fox Valley Technical College - Appleton, WI
September 2013 to June 2019

Diploma in College prep

Northeast High School - Lincoln, NE
September 1987 to June 1990