Guidewell CBT and Acknowledgement Process Supplier

Day 1:

On Day 1 of your resources assignment, the ZC Team will generate the Guidewell CBT Checklist and
the Guidewell Ack. Of Temporary Assignment in ZeroChaos Web to be completed by your resources
electronically.

Once the forms have been generated, both you and your resource can access the forms by logging into
your dashboard at www.zerochaos.com.

*It is important to note that any resource that has not completed the Guidewell - CBT Checklist and
Guidewell Ack. Of Temporary Assignment within 7 days of their project start date will be marked as non-
compliant and lose access to timesheet submittal until they are compliant with the requirement.

Resource View:

Supplier View:

Talent>Manage Resources> Search by: Resource Name> Click on the resources name from the
Resource Summary > Under On-boarding Documents
Is the form complete? What to look for (Supplier View)?

There is no check mark under Complete

The document has a pen next to it indicating that action is pending
The notes section is blank
You can click on the form to review what has been completed and what is pending completion

Your resource will click on the link from their dashboard to electronically sign the forms.

Guidewell CBT Checklist:

1. When the Guidewell CBT Checklist is clicked, the resource will be directed to DocuSign to
complete the form electronically. They will click on Continue to move forward with signing.

2. The resource will then click Start

3. The first action is to sign the form. The resource will click on Sign for DocuSign to adopt their
signature.

4. The resource will then indicate the name of their Vendor Company/Supplier.
5. *IMPORTANT* The date listed MUST reflect a date within 7 days of your resources start date
in order for the CBT form to be in compliance.
6. When the form is complete, the resource will click on Finish. By clicking on Finish this will
result in the form auto-attaching to the resources profile and alerting the Program Team that
the form has been completed.
Guidewell Ack of Temporary Assignment:

1. When the Guidewell Ack of Temporary Assignment is clicked, the resource will be directed to
DocuSign to complete the form electronically. They will click on Continue to move forward with
signing.

2. The resource will then click Start

 3. The first action is to initial the first page of the form. The resource will click on Initial for
DocuSign to adopt their initials on the lower right hand corner of the page.

4. The next action is to sign the form. The resource will click on Sign for DocuSign to adopt their
signature.
5. The resources name and date will auto-populate on the form no addition action required.
6. The resource will then indicate the name of their Vendor Company/Supplier.
7. Then, the resource will enter their TID information on the form. NOTE: the TID must include the
T followed by the 6-digit numerical code.

*A report will be distributed daily to all suppliers containing the TID for all of your resources

8. When the form is complete, the resource will click on Finish. By clicking on Finish this will
result in the form auto-attaching to the resources profile and alerting the Program Team that
the form has been completed.

FAQ:

1. What if my resource has been terminated from their assignment (voluntary/involuntary)?

 a. If your resource has been terminated, please be sure to notify the Program Team so the
appropriate action may be taken to update their profile.

2. The start date for my resource has changed, how can this be updated?
a. Please notify the Program Team so that we can update our system with the new start
date to ensure the resource does not get marked as non-compliant.
3. My resource completed the form incorrectly, how can we make the necessary changes?
a. Please email Guidewellmsp@guidewell.com, Maulik Jaradi and Jesenia Gonzalez for
requests to re-generate forms for resources.
4. My resource does not have a form pending on their dashboard when they login, how can they
access the forms?
a. Please email Guidewellmsp@guidewell.com, Maulik Jaradi and Jesenia Gonzalez for
requests to re-generate forms for resources.