S Hp ng/Ti khon

S Ti khon lu k

HP NG M TI KHON GIAO DCH CHNG KHON

Hp ng ny c lp ngy.............thng............nm............., bi v gia cc bn:

1. CNG TY C PHN CHNG KHON VNDIRECT

Giy php HKDCK s: 22/UBCK-GPHKD Ngy cp: 16/11/2006 Ni cp: y ban chng khon Nh nc

a ch tr s: S 1 Nguyn Thng Hin, phng Nguyn Du, qun Hai B Trng, thnh ph H Ni, Vit Nam

in thoi: (84-4) 39 724 568 Fax: (84-4) 39 410 500 a ch email: dvkh@vndirect.com.vn

Ngi i din: Chc v:

Theo vn bn y quyn s: Ngy:

2. KHCH HNG

Tn khch hng: Loi hnh:

S CMND/ CCCD/KDN: Ngy cp: Ni cp:
Ngy sinh/thnh lp: Quc tch:
a ch lin lc:
a ch thng tr/tr s:
in thoi c nh: Fax: M s thu:
in thoi di ng: a ch Email:
Ngi i din: Chc v: S CMND/CCCD:
Theo vn bn y quyn s: Ngy:

Hai bn thng nht k kt Hp ng vi cc ni dung c quy nh ti Phn Cc iu Khon Chnh ca Hp ng

ny v cc vn bn km theo.

XC NHN CA KHCH HNG

Bng vic k tn di y, Khch hng xc nhn t nguyn ng k, c, c gii thch, hiu r v ng tt c
cc ni dung quy nh ti Hp ng ny v Ph lc km theo.
Ch k mu ca Khch hng/i din Khch hng
(K, ghi r h tn, ng du)
Ch k Ch k

XC NHN CA CNG TY C PHN CHNG KHON VNDIRECT

Cng ty CP Chng khon VNDIRECT ng cung cp dch v cho Khch hng theo cc quy nh ca Hp ng ny.

Nhn vin m ti khon Nhn vin kim sot Cng ty CP Chng khon VNDIRECT
(K, ng du)
 HP NG M TI KHON GIAO DCH CHNG KHON
CC IU KHON CHNH

iu 1: Gii thch thut ng

Trong Hp ng ny, cc thut ng di y c hiu nh sau:
1.1. Khch hng l Ch ti khon giao dch chng khon m ti Cng ty CP Chng khon VNDIRECT (Cng ty) theo Hp ng ny.
1.2. Ti khon hoc Ti khon giao dch chng khon l ti khon giao dch ca Khch hng m ti Cng ty, bao gm: Ti khon lu k chng khon, Ti khon giao dch
chng khon, Ti khon giao dch k qu, Ti khon giao dch trong ngy, Tiu khon, Ti khon khc (nu c) v c cng s Ti khon lu k chng khon.
1.3. Tiu khon l s hiu trc thuc Ti khon ca Khch hng thc hin giao dch ti Cng ty. Khch hng c th c nhiu Tiu khon thuc cng s Ti khon lu k
chng khon.
1.4. S Giao dch chng khon l S giao dch chng khon H Ni v/hoc S giao dch chng khon thnh ph H Ch Minh hoc S giao dch chng khon khc ca Vit Nam.
1.5. M bo mt l cc thng tin c s dng nhn dng Khch hng khi thc hin giao dch, bao gm nhng khng gii hn mt khu, m s trn th VTOS, m
PIN, m xc thc v cc thng tin nhn dng khc ph hp vi tng phng thc giao dch.
iu 2: i tng ca Hp ng
2.1 Khch hng ngh v Cng ty ng m Ti khon ng tn Khch hng l Ch ti khon : (i) thc hin vic qun l tin, chng khon, cc ti sn hoc quyn ti
sn gn lin vi tin, chng khon ca Khch hng; v (ii) thc hin cc giao dch chng khon, giao dch tin theo lnh, yu cu hoc y quyn ca Khch hng; (iii)
thc hin lu k, ng k chng khon, thanh ton b tr theo y quyn ca Khch hng.
2.2 Cng ty cung cp cho Khch hng cc dch v chng khon, bao gm nhng khng gii hn : mi gii chng khon, t vn u t chng khon, lu k chng khon,
nhn y thc qun l Ti khon, v cc dch v khc theo tha thun vi Khch hng.
iu 3: Ph dch v, ph, thu
3.1 Khch hng c ngha v thanh ton cc khon ph, ph dch v v thu theo quy nh ca php lut v/hoc ca Cng ty. Cng ty c quyn thay i biu ph dch v v
Khch hng chp thun s thay i , min rng vic thay i ny c Cng ty thng bo cng khai t nht l ba ngy trc ngy p dng. Chi tit v ph, ph dch v
c Cng ty thng bo theo nh k hng thng hoc khi c pht sinh/yu cu.
3.2 Cng ty c quyn khu tr tin trn Ti khon ca Khch hng thanh ton cc khon ph, ph dch v v thu Khch hng phi np theo quy nh.
iu 4: Cch thc thc hin Giao dch
4.1 Giao dch gia Khch hng vi Cng ty c th c thc hin theo cc phng thc sau y: (i) Nhn phiu lnh, vn bn ca Khch hng trc tip ti quy giao dch
hoc c gi n Cng ty theo cch thc hp l; (ii) Nhn lnh giao dch qua in thoi; (iii) Nhn lnh giao dch trc tuyn qua internet; (iv) Nhn lnh/giao dch qua
fax, email, tin nhn; v (v) Cc phng thc khc ph hp quy nh ca php lut. Phng thc giao dch/t lnh c th cn c theo ng k ca Khch hng c
Cng ty xc nhn v quy nh ca php lut.
4.2 Khi ng k mi phng thc giao dch/t lnh, Khch hng mc nhin chp nhn cc quy nh v yu cu ca Cng ty i vi tng phng thc giao dch/t lnh
. Cng ty c quyn t chi nhn lnh ca Khch hng nu cc thng tin, M bo mt do Khch hng cung cp/khai bo khi giao dch/t lnh khng chnh xc.
4.3 Khi ng k giao dch trc tuyn, Khch hng mc nhin ng vi tt c cc tha thun giao dch trc tuyn nu ti Hp ng ny. Tha thun giao dch trc tuyn
ng thi l Hp ng ng k giao dch trc tuyn gia Khch hng v Cng ty.
4.4 Khi thc hin giao dch trc tuyn v/hoc phng thc giao dch in t khc (Giao dch in t), Khch hng ng rng: (i) Giao dch in t lun tim n cc ri
ro lm nh hng n vic thc hin giao dch ca Khch hng; (ii) Cng ty v/hoc S giao dch chng khon khng phi chu trch nhim i vi cc ri ro, thit hi
(nu c) ca Khch hng pht sinh t giao dch in t; (iii) cc thng ip d liu (d liu in t, chng t in t, ghi m, ghi hnh v cc hnh thc lu tr in t
khc) c lu bi Cng ty l chng t giao dch v c hiu lc php l rng buc i vi Khch hng.
4.5 Cng ty ng mua chng khon l l ca Khch hng nu: (i) Khch hng c yu cu bn chng khon l l cho Cng ty; v (ii) cc iu kin v iu khon giao dch
chng khon l l thc hin theo ng quy nh ca php lut v ca Cng ty.
4.6 Khi y quyn cho ngi khc giao dch th cc giao dch thc hin bi ngi c Khch hng y quyn c coi l giao dch ca chnh Khch hng.
iu 5: Quyn v ngha v ca Khch hng
5.1 Khch hng c quyn s hu i vi v hng li ch pht sinh t s tin v chng khon c trong Ti khon, tr trng hp c chng c khc.
5.2 Khch hng c quyn rt/chuyn khon mt phn hoc ton b chng khon, tin ra khi Ti khon khi c nhu cu hoc chm dt Hp ng vi iu kin Khch
hng thc hin xong tt c cc ngha v i vi Cng ty hoc Bn th ba (nu c), v s tin, chng khon ny c t do giao dch v khng b hn ch no khc.
5.3 Khch hng c hng li i vi s d tin gi trong Ti khon theo mc li sut tin gi khng k hn theo quy nh ca Ngn hng ch nh thanh ton ti cng
thi im. Tuy nhin, mt phn hoc ton b s d tin gi trong Ti khon s c hng li sut c k hn khi tt c cc iu kin sau c p ng: (i) Khch hng
c ngh thc hin h tr li sut (nu r s tin gi, k hn v mc li sut h tr) v c Cng ty chp nhn; v (ii) Khch hng y quyn cho Cng ty thay mt
Khch hng qun l v dng s d tin trong Ti khon gi Ngn hng c c tin li h tr cho Khch hng; v (ii) Khch hng tun th tt c cc quy nh ca
Cng ty v vic h tr li sut.
5.4 Khch hng c ngha v tun th cc quy nh ca Cng ty v quy nh ca php lut khi thc hin giao dch chng khon.
5.5 Khch hng c ngha v chuyn tin vo ti khon tin gi ca Cng ty ti Ngn hng hoc m ti khon tin gi ti Ngn hng do Cng ty ch nh thc hin cc
giao dch chng khon.
5.6 Tr trng hp Cng ty hoc php lut c quy nh khc, Khch hng c t lnh mua chng khon nu k qu tin trn Ti khon, Khch hng c t lnh
bn i vi s lng chng khon c sn trn Ti khon ti ngy giao dch. Khch hng ch c php sa, hy Lnh giao dch t (nu Lnh cha khp) trong
phm vi v theo cch ph hp vi quy nh ca Php lut, ca S Giao dch chng khon v ca Cng ty.
5.7 Khch hng t chu trch nhim kim tra kt qu giao dch bng cc phng thc c Cng ty h tr. Cng ty thng bo kt qu giao dch cho Khch hng theo mt
trong cc phng thc Khch hng ng k. Mi thc mc, khiu ni i vi kt qu giao dch phi c gi n Cng ty chm nht l vo ngy giao dch tip theo.
Khch hng khng c phn hi trong thi hn trn c coi l chp nhn kt qu giao dch.
5.8 Khi t lnh giao dch chng khon, Khch hng chp nhn nhng ri ro trong giao dch chng khon v ng rng Cng ty khng phi chu trch nhim vi Khch
hng hay vi bt k bn th ba no i vi cc ri ro, thua l hoc thit hi pht sinh t giao dch chng khon ca Khch hng.
5.9 Khch hng m bo thng tin do Khch hng cung cp l y , chnh xc. Khch hng cam kt thng bo ngay cho Cng ty v nhng thay i c lin quan. Khch
hng tm hiu v c hng dn y v giao dch chng khon, v cc quy nh khi giao dch vi Cng ty. Khch hng ng v cam kt rng khi giao dch
chng khon Khch hng s khng vi phm bt k quy nh no ca Php lut v Cng ty.
5.10 Trng hp u quyn cho ngi khc giao dch, Khch hng chu trch nhim cui cng v cc ngha v pht sinh do ngi c u quyn thc hin. Khch hng
ng rng vn bn y quyn c y ch k (hoc im ch) ca Khch hng s c hiu lc rng buc mi trch nhim ca Khch hng i vi cc giao dch do
ngi c y quyn thc hin.
5.11 Khch hng ng rng: (i) Sau khi lnh bn chng khon ca Khch hng c khp, nu Khch hng c nhu cu, Cng ty c th cho Khch hng vay ng trc
tin bn theo cc iu kin do Cng ty quy nh; (ii) Cng ty c quyn trch/khu tr tin trn Ti khon thanh ton/thu hi s tin Khch hng vay/ng trc (gm
c li).
5.12 Khch hng ng v y quyn cho Cng ty c thc hin cc quyn sau y thu cc khon tin Khch hng c ngha v tr/thanh ton cho Cng ty v/hoc C
quan c thm quyn: (i) chuyn/khu tr s tin c trn Ti khon ca Khch hng ti Cng ty, hoc bt k khon tin no khc (nu c) ca Khch hng; (ii) bn chng
khon ca Khch hng quy i thnh tin v thc hin chuyn/khu tr tin, nu Ti khon khng c tin.
5.13 Nu Khch hng cho rng c sai st trong Thng bo ca Cng ty gi th Khch hng c quyn v ngha v gi kin n Cng ty trong vng nm (05) ngy lm vic
k t khi nhn c Thng bo. Nu Cng ty khng nhn c kin ca Khch hng trong thi hn nu trn th coi nh Khch hng ng ni dung Thng bo.
5.14 Khch hng c ngha v m bo vic nhn Thng bo ca Cng ty qua cc phng tin ng k vi Cng ty v c trch nhim cp nht cho Cng ty bt k thay
i no c lin quan.
5.15 Khch hng hiu v ng rng Cng ty khng phi chu trch nhim i vi bt k ri ro, thua l, chi ph, gim gi tr, thit hi, tn tht hoc ngha v ti chnh no lin
quan n Ti khon ca Khch hng.
5.16 Khch hng c trch nhim bo mt M bo mt v cc thng tin lin quan n Ti khon. Khch hng phi thng bo ngay cho Cng ty khi cc thng tin ny b mt
hoc b tit l. Cng ty khng chu trch nhim lin quan n vic M bo mt ca khch hng b tit l.
5.17 Khch hng ng y quyn cho Cng ty c ton quyn thc hin vic truy cp vo Ti khon ca Khch hng : (i) kim tra s d, phong ta thu hi s tin
trong trng hp b chuyn nhm cho Khch hng, (ii) thanh ton/khu tr cc khon ph, ph dch v, thu (nu c) ca Khch hng, (iii) thu hi cc khon n ca
Khch hng, v (iv) thc hin cc cng vic khc m bo quyn li ca Cng ty i vi Khch hng theo cc hp ng/tha thun c k kt.
iu 6: Quyn v ngha v ca Cng ty
6.1 Cng ty c quyn v ngha v thc hin cc giao dch theo lnh, yu cu v/hoc y quyn ca Khch hng ph hp vi quy nh ca Php lut v tha thun ca Cng
ty vi Khch hng.
6.2 Cng ty c quyn hng, thu ph dch v, ph lu k v cc khon ph khc theo tha thun hoc quy nh ca php lut.
6.3 Cng ty c quyn gi, rt, chuyn khon s tin v chng khon trong ti khon ca Khch hng theo lnh, yu cu, ch nh hoc y quyn ca Khch hng, theo
cam kt ca Khch hng vi Cng ty hoc theo quy nh ca php lut.
6.4 Cng ty thit lp h thng k ton qun l tin gi, chng khon v cc ngha v ca Khch hng. Khch hng chp nhn ni dung cc bt ton ghi s v/hoc trong
h thng v tin gi, chng khon v cc ngha v ca Khch hng c ghi nhn trong s sch v h thng .
6.5 Cng ty gi cc thng tin, thng bo, sao k ti khon, kt qu thc hin lnh giao dch (Thng bo) cho Khch hng bng mt trong cc phng thc sau y theo
la chn ca Cng ty ph hp vi loi Thng bo: (i) gi tn tay, gi th, tin nhn SMS, gi in thoi, gi fax, gi email theo cc thng tin m Khch hng ng k
vi Cng ty, hoc (ii) ng ti thng bo trn website www.vndirect.com.vn, hoc (iii) theo hnh thc khc ph hp vi quy nh ca Php lut. Khch hng c coi l
nhn c Thng bo sau khi Cng ty gi Thng bo theo ng phng thc quy nh. Cng ty khng chu bt k trch nhim g pht sinh t vic Khch hng
khng nhn c Thng bo m khng do li c ca Cng ty.
6.6 Cng ty c ngha v bo mt cc thng tin lin quan n Ti khon ca Khch hng, tr trng hp: (i) phi cung cp thng tin cho c quan Nh nc c thm quyn,
(ii) c s ng ca Khch hng hoc v li ch ca Khch hng, hoc (iii) cc trng hp khc theo quy nh ca php lut.
6.7 Khch hng ng rng, trong trng hp Khch hng khng thc hin ngha v pht sinh theo Hp ng ny v/hoc ngha v i vi Cng ty, Cng ty c quyn t
ng trch tin hoc yu cu Ngn hng ch nh thanh ton trch tin t ti khon ca Khch hng, cng nh c ton quyn ch ng bn chng khon trn Ti khon
ca Khch hng thanh ton cc ngha v . Nu s tin v chng khon trn Ti khon khng thc hin ngha v, Khch hng c ngha v dng cc ti sn
khc thc hin y ngha v i vi Cng ty cho n khi cc ngha v c thc hin xong.
iu 7: Sa i, chm dt Hp ng
7.1 Cng ty c quyn sa i cc ni dung ca Hp ng. Khch hng ng rng trong trng hp Cng ty yu cu Khch hng k vn bn sa i Hp ng nhng
Khch hng khng k/khng gi li cho Cng ty v cng khng c kin phn i nhng vn tip tc s dng dch v ca Cng ty th c coi l Khch hng chp
thun vic sa i Hp ng.
7.2 Hp ng ny chm dt trong cc trng hp sau y:
a. Khch hng c yu cu chm dt Hp ng v thc hin hon thnh mi ngha v i vi Cng ty;
b. Cng ty c quyt nh n phng chm dt Hp ng do: (i) Khch hng c hnh vi vi phm Hp ng hoc vi phm php lut; (ii) Khch hng khng c s d
chng khon hoc tin trn Ti khon trong 06 thng lin tc v khng c giao dch trong 12 thng lin tc.
c. Khch hng l c nhn b cht m khng c ngi tha k; Khch hng l t chc chm dt tn ti m khng c ngi thay th/k tha; Cng ty chm dt tn ti m
khng c ngi thay th/k tha;
d. Cc trng hp khc do php lut quy nh hoc theo tha thun ca cc bn.
7.3 Khng ph thuc vo vic chm dt Hp ng, cc ngha v ca Khch hng i vi Cng ty s ch chm dt khi Khch hng thc hin xong tt c cc ngha v .
iu 8: Lut p dng, gii quyt tranh chp
8.1 Hp ng ny c gii thch v iu chnh bi Php lut Vit Nam. Cc ni dung khng c quy nh ti Hp ng ny s c hiu v p dng theo quy nh ca
Php lut.
8.2 Mi tranh chp pht sinh t v/hoc lin quan n Hp ng ny s c gii quyt bng thng lng gia cc bn. Nu cc bn khng gii quyt c bng thng
lng th c quyn yu cu To n c thm quyn ca Vit Nam gii quyt.
iu 9: iu khon thi hnh
9.1 Hp ng ny c hiu lc k t ngy k ghi ti phn u Hp ng. Cc tha thun trc y (nu c) gia Cng ty v Khch hng tri vi quy nh ti Hp ng ny
u chm dt hiu lc.
9.2 Nu mt hoc mt s iu khon ca Hp ng ny khng c hiu lc hay tr thnh khng c hiu lc th iu khon s c coi nh khng c trong Hp ng,
cc iu khon cn li khng b nh hng v vn gi nguyn hiu lc.
9.3 Hp ng ny cu thnh bi Cc iu Khon Chnh ca Hp ng cng vi tt c cc Ph lc km theo, bao gm nhng khng gii hn ng k giao dch v Tha
thun giao dch trc tuyn, Phiu ng k dch v, Phiu yu cu thay i thng tin, Lnh giao dch. Hp ng ny ng thi kim Giy ngh m ti khon ca Khch
hng.
9.4 Hp ng m ti khon giao dch k qu, Hp ng y quyn, Hp ng giao dch trong ngy v cc hp ng/vn bn khc (nu c) c k gia Khch hng vi
Cng ty cng cu thnh mt phn ca Hp ng ny.
9.5 Cng ty c quyn chuyn giao vic thc hin hp ng ny cho bn th ba m khng cn c s chp thun ca Khch hng. Khch hng khng c chuyn giao
quyn hoc ngha v ca mnh cho bn th ba, tr khi c s ng ca Cng ty.
9.6 Hp ng c lp thnh hai bn, mi bn gi mt bn.
 NG K DCH V V THA THUN GIAO DCH TRC TUYN

I. NG K PHNG THC GIAO DCH

1. ng k giao dch trc tuyn qua internet, ng dng di ng C Khng

Tn truy cp: OTP qua tin nhn in thoi OTP qua ng dng di ng

2. ng k giao dch qua in thoi C Khng

(KH nn i mt khu ngay
S in thoi: S in thoi: Mt khu (4 k t s) ln giao dch u tin)

3. ng k nhn thng bo qua tin nhn SMS: S in thoi:

SMS min ph SMS gia tng ( Thng Nm )

II. NG K TI KHON CHUYN TIN

1. Ti khon nhn tin ti ngn hng:

S ti khon 1: Tn ch ti khon:

Ti Ngn hng: Chi nhnh:

S ti khon 2: Tn ch ti khon:

Ti Ngn hng: Chi nhnh:

2. Ti khon nhn tin i ng ti VNDIRECT:

S ti khon 1: Tn ch ti khon:

S ti khon 1: Tn ch ti khon:

III. THNG TIN V U T CHNG KHON CA KHCH HNG

Mc tiu u t: Tng trng di hn Tng trng trung hn Tng trng ngn hn

Kinh nghim u t chng khon: C Khng Nhu cu vay vn u t: Khng vay C vay

Chng khon u t: CP gi tr CP tng trng Thu nhp n nh Nim yt Mi chng khon

Vn sn sng u t Di 100 triu T 100 n 500 triu T 500 n 1 t Trn 1 t

Mc chp nhn ri ro: Cao Trung bnh Thp

S ti khon lu k: Ti Cng ty Chng khon:

Tng s ti khon m ti
Cng ty chng khon khc:
S ti khon lu k: Ti Cng ty Chng khon:

Tn cng ty i chng m Khch hng nm chc danh qun l: Tn cng ty i chng m Khch hng l c ng ln:

III. THA THUN GIAO DCH TRC TUYN

1. iu kin cung cp dch v giao dch trc tuyn bao gm:

iu kin i vi khch hng: (i) Khch hng ng k giao dch trc tuyn vi Cng ty; (ii) Khch hng thanh ton y , ng hn cc khon ph dch v cho Cng ty;
(iii) Khch hng hiu v ng tt c cc ni dung ca Bn cng b ri ro v giao dch trc tuyn ca Cng ty; (iv) Khch hng cam kt thc hin ng cc quy nh ca
Cng ty v php lut c lin quan.
iu kin i vi Cng ty: C h thng c s vt cht, cng ngh v c i ng nhn s p ng iu kin theo quy nh ca php lut v giao dch trc tuyn.
2. Phng thc giao dch trc tuyn c th thc hin gm: (i) giao dch qua s in thoi ng k vi Cng ty; (ii) giao dch qua internet, trang thng tin in t ca Cng ty
(theo phng thc ny, Tn ng nhp ca Khch hng c Cng ty cung cp, Mt khu/M bo mt do Khch hng t qun l v bo mt); v (iii) cc phng thc
in t khc c Khch hng ng k bng vn bn vi Cng ty. Khch hng c th thc hin mt hoc mt s phng thc nu trn cn c theo ng k ca Khch
hng c Cng ty chp thun.
3. y quyn: Khch hng c th y quyn cho ngi khc thc hin giao dch theo quy nh ca php lut v y quyn.
4. Bo mt thng tin: Khch hng c trch nhim bo mt cc thng tin bo mt lin quan n giao dch trc tuyn v t chu trch nhim v mi thit hi pht sinh do cc
thng tin nu trn b tit l. Thng tin bo mt bao gm nhng khng gii hn : tn truy cp, s in thoi, mt khu, M bo mt v cc thng tin b mt khc ca Khch
hng.
5. Ri ro trong giao dch trc tuyn: Khch hng hiu v chp nhn rng dch v giao dch trc tuyn lun tim n cc ri ro lm nh hng n vic thc hin giao dch
ca Khch hng. Khch hng hiu v chp nhn cc ri ro pht sinh trong giao dch trc tuyn nh c c m t Bn cng b ri ro c nh km v ng ti trn
trang thng tin in t ca Cng ty.
6. Khch hng cam kt rng Khch hng: (i) c k, hiu r v dch v giao dch trc tuyn, thc c ton b cc ri ro c th pht sinh trong giao dch trc tuyn, t
nguyn ng k s dng dch v giao dch trc tuyn; (ii) chp thun ton b cc iu khon v iu kin giao dch trc tuyn v cc ri ro trong giao dch trc tuyn; v
(iii) thc hin ng quy nh, hng dn ca Cng ty v php lut v giao dch trc tuyn.
7. Cng ty cam kt v m bo cung cp thun tin, y an ton dch v giao dch trc tuyn cho Khch hng.
8. Cc iu khon ca Tha thun giao dch trc tuyn ny c gi tr l Hp ng ng k giao dch trc tuyn xc lp gia Khch hng vi Cng ty, c hiu lc k t ngy
Khch hng ng k giao dch trc tuyn (bt k phng thc no) v chm dt k t ngy Khch hng ng k hy dch v giao dch trc tuyn.
 BN CNG B RI RO V GIAO DCH TRC TUYN

1. Cng ty CP Chng khon VNDIRECT (Cng ty) cung cp dch v giao dch trc tuyn cho Khch hng theo Giy php c
U ban chng khon Nh nc cp c hiu lc ti thi im cung cp dch v.

2. u im ca dch v giao dch trc tuyn:

Thc hin giao dch/t lnh t xa qua cc phng tin in thoi, internet v cc phng tin trc tuyn khc m khng phi
n cc a im ca Cng ty;
Thc hin giao dch/t lnh mt cch ch ng v nhanh chng ng bin vi din bin th trng.

3. Nhng ri ro m Khch hng c th gp phi trong qu trnh thc hin giao dch trc tuyn bao gm, nhng khng gii hn :
Li k thut (hoc li khc) h thng phn cng, phn mm c th xy ra khin cho giao dch gp s c, khng thc hin c,
thc hin khng y hoc khng chnh xc.
Nhng s c v/hoc nguy c ngng tr hot ng ca h thng mng, nh: nghn ng truyn, t ng truyn, dung
lng ng truyn b hn ch hoc nhng s c khch quan khc khin cho Khch hng khng truy cp c vo h thng
hoc vic truyn lnh/giao dch b li, b chm tr, hoc khng thc hin c.
H thng gp s c hoc b nhim virus lm ngng tr cc hot ng trao i thng tin hoc lm cho vic tip nhn, x l, thc
hin giao dch trc tuyn ca Khch hng b nh hng.
H thng b tn cng, b can thip bt hp php lm ngng tr, chm tr cc hot ng trao i thng tin, gy nhm ln, sai st
khi nhn dng Khch hng.
H thng giao dch b li, ngng hot ng khin cho giao dch ca Khch hng b chm thc hin, khng c thc hin hoc
b b st, trng lp hay pht sinh li. Lnh giao dch c th b treo, ngng, tr hon hoc c li d liu.
Vic nhn dng Khch hng (nh xc nh m bo mt, tn truy cp, mt khu, thng tin khi phc mt khu, th in t, s
in thoi) b li hoc gp s c dn n giao dch hoc yu cu ca Khch hng khng c thc hin.
Thng tin ti khon, tn truy cp, mt khu v/hoc m bo mt ca Khch hng b tit l hoc b bn th ba chim ot/s
dng bt hp php.
Bng gi chng khon v cc thng tin chng khon khc c th c li hoc sai lch xy ra trong qu trnh giao dch trc tuyn.
Bt k ri ro no khc theo quy nh ca php lut c th pht sinh m Khch hng gp phi trong qu trnh giao dch trc tuyn.

4. Khch hng cn thay i mt khu truy cp ngay trong ln giao dch trc tuyn u tin v theo nh k. Cng ty cung cp cho
Khch hng th bo mt VTOS (hoc thit b xc thc khc ty tng thi im) tng tnh bo mt cho giao dch ca Khch hng.
Khch hng t chu trch nhim bo mt tn truy cp, mt khu, m bo mt, th bo mt/thit b xc thc v mi thng tin c
lin quan n giao dch trc tuyn. Trong trng hp Khch hng pht hin c ngi khng c u quyn s dng mt khu
truy cp v t lnh ca mnh, cn thng bo ngay lp tc cho Cng ty c bin php x l kp thi.

5. Cng ty khng chu bt k trch nhim no i vi cc tn tht, thit hi (nu c) ca Khch hng pht sinh t v/hoc lin quan
n nhng ri ro trong giao dch trc tuyn. Cng ty cng khng chu trch nhim nu Khch hng l cc thng tin bo mt.

6. Cng ty cam kt s n lc mang li cho Khch hng dch v tt nht v gim thiu ti a ri ro c th gp phi v k thut trong
qu trnh giao dch. Trn trng cm n Qu Khch hng tin tng la chn dch v giao dch trc tuyn ti Cng ty.

CNG TY CP CHNG KHON VNDIRECT

TNG GIM C
Nguyn Hong Giang