TUSHAR ABHIMANYU KUDTARKAR
kudtarkartushar@gmail.com
CAREER OBJECTIVE
To succeed in an environment of
growth and excellence and earn a
job which provides me
satisfaction and self-development
and help me to achieve
organizational goal.
PERSONAL DETAILS
Address: C10/09, Sahyadri
Nagar, Charkop
sector1,
Kandivali(W)-67
Gender: Male
City: Mumbai
State: Maharashtra
Nationality: Indian
Languages: English, Hindi,
Marathi
Birth Date: 15th June 1990.
Contact +91 8655134598
+91 9004875355
KEY SKILLS
 Creative & innovative
 Hardworking
 Highly Disciplined
 Can work as a part of team
or own initiative
 Good communicator and
listener at all levels
 Quick learner, keen to learn
and improve skills
 Self-motivation and ability
to take the initiative
 Punctuality and time-
keeping
 Computer Knowledge: MS
office & Outlook – Basis &
Fundamental.
SCHOLASTICS
T.Y.B.com Gokhle College Mumbai University – 2011
H.S.C. Gokhle College Maharashtra Board – 2008
S.S.C. D.V.M School Maharashtra Board – 2006
WORK EXPERIENCE
Sept 2015 - Present TEAM LEADER (Altisource Business Solutions)
 Process : Mortgage outbound process ( Financial Department )
 Handling a team of 25 people
 To track the team’s performance metrics with reference to the client’s
benchmarks/standards
 Scheduling meeting on calls every week with the onshore team to seek
clarifications when required. (Client)
 Analyze the assigned projects and distribute the tasks to the members as per
their area of expertise
 Review quality reports and provide necessary reinforcement training to
maintain the required quality standards
 Review the payments made by the associate on insurance policies at the end
and approve them
 Ensuring all administrative records are up to date
 Taking one on one sessions with the team and handling employee escalations
 Conducting performance appraisals for the team, identifying any weaknesses
and then offering coaching and mentoring the staff
 Appreciating & commending team member on job done well
 Making sure that all escalations are made in a timely manner and that
corrective action is swiftly taken
 Addressing team huddle for cascading information related to Quality,
Company, initiative, Employee Benefit programs etc.
 Ensuring new hires get floor support and they meet their productivity and
quality targets within contractual timelines
 Rewarded for best Team Leader award in 2016.
Aug 2012 - Sept 2015 SENIOR ASSOCIATE (Altisource Business Solutions)
 Process : Mortgage outbound process ( Financial Department )
 Handle polices of Home ,Flood, Earthquake in Renewal, Cancellation and
Reinstatement process
 Make quality checks on each and every payment processed.
 Ensure there are no misses on payments.
 As an outbound agent contacts agency/insurance companies in case of any
data discrepancy
 Attending escalation calls apart from taking normal calls.
 Audit loans processed by the associates and marking down for errors
 Assist team leader to prepare daily reports
 Achieve and exceed key performance indicators in all areas
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Hobbies & Interests
 Socializing with friends
 To play Chess & Rubic
Cube
 Always try to do something
new and innovative
 Traveling to new places
 Web savvy
References
Available on request.
I do hereby declare that the above given statements are true and correct to the best
of my knowledge.
Date:
Updated on December 2017
Page 2
Oct 2011 - May 2012 SALES EXECUTIVE- Direct Sales (Phoenix Advertising)
 Arranging meetings with prospective customers
 Involvement in the recruitment of branch staff
 Attending meetings and conferences, discussing new features and services
 Place phone calls to customers to determine satisfaction of service
 Getting in touch with customers who have filed complaints to ensure the
problem has been resolved
 Planning, implementation and managing individual marketing and sales plans
for Phoenix Advertising
 Responsible for identifying client needs while researching ways to improve
the quality of their services
 Conduct sessions every day to motivate candidates
 Meet clients to understand their needs to grow their business
 Travelling between cities for setting up new service location
Apr 2007 - Oct 2010 TT Management & Accountant (Saraswati Coaching Classes)
 Coordinate with Time table management team and schedule all teachers and
students timetable accordingly on weekly basis
 Maintaining fees records and updating students data
 Played a vital role in organizing events like parents meetings, Conferences,
Board meetings etc
 Developing, implementing and maintaining a marketing & advertisement plan
for the branches
 Sending students monthly performance to parents (Mail/SMS)
(Tushar Abhimanyu Kudtarkar)