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Instructional Design Graduate Portfolio
COMPETENCIES
PROFESSIONAL EXPERIENCE
Project Management
Research and Analysis Customer Service Specialist II, Bilingual
Multimedia/Web Department of Labor and Industries - 12/16 to 08/07
Design Resolve injured worker’s claim inquiries, educate L&I’s customers about their
Graphics/Communica rights and responsibilities
Translate and edit injured worker’s legal correspondence into/from Spanish
tions
Provide excellent customer service with high level of confidentiality
Instruction/Curriculum
Utilize internal systems for problem solving and effective communication
development Maintain accurate records on database
Instructional
Design/eLearning Web Content Spanish Translator
Translation Institute for Humane Education - 03/16 to 05/17
Utilize my learner-centered knowledge and skills to effectively interpret and
LANGUAGE translate curriculum content for their graduate programs to reflect adequate
and cultural equivalent meaning for Spanish speaking students.
Spanish 100%
French 25% Instructional and Administrative Staff Assistant, Brost Law - 11/15 to 05/16
Review and edit instructional materials for the production of training solutions
CERTIFICATIONS AND
Interview potential clients for legal services, manage confidential data
AWARDS Utilize project management skills to manage the design, development, and
California Real Estate production of training solutions
License from 2013 to
Enrollment Advisor, Ashford University - 07/13 to 08/15
2015
Interview and counsel prospect students regarding academic degrees,
Wedding and Event
enrollment requirements, policies, and financial aid options
Designer Certificate Provide instruction to new students on how to navigate their student portal and
from The Wedding online classroom
Planning Institute from Utilized the university’s proprietary LMS system to manage student’s
2010 to 2015 assignments and attendance for the duration of the first course to ensure
American Council on successful completion
the Teaching of Provide excellent customer service to prospective, current and alumni students
Foreign Languages – of all ages and backgrounds, at different stages in their academic and
Advanced High - 2012 professional development, from all over the United States.
MS IN INSTRUCTIONAL Rinconart Studio and Gallery – Owner and Artist 12/13 to 12/14
SCIENCE AND Utilize project management skills to feature my work and 25+ renown Northern
TECHNOLOGY California Artists (painting, photography, sculpture, mixed media)
Manage and update the gallery’s website, marketing, and public relations
During my 2 year Provide art instruction to children and adults, organize art events
education included
the following: Spanish Translator/Instructor and Curriculum Developer
Lovegevity, Inc. - 04/10 to 04/12
Conduct a SWOT Utilize multiple software platforms including, but not limited to: Camtasia,
Analysis Articulate, PowerPoint, LMS, and SnagIt along with images, videos, and audio
Create a Job Aid in order to design and develop web-based blended learning solutions.
Google Forms Translate and update online curriculum content into Spanish to reflect
Screen capture adequate and culturally equivalent meaning for Spanish speaking students
software Edit images in Photoshop and uploaded them into Articulate Storyline, update
Research and SME Spanish online content
consultation Grade student’s assignments and provide student support utilizing LMS system
Learning Theories Manage the Spanish Division
Travel with the company to record video for online content, assist in the
Animations and
production process, manage student recognition events, and workshops
interactives using
PowerPoint, Adobe Miraval Resort and Spa, Photography and Drawing Instructor - 11/04 to 08/08
Captivate, HTML,
Photography Instructor and Hiking Guide in world renowned Destination Resort
JQuery and Flash and Spa
formats Created a brand new course at the resort called “Drawing from Within,”
Software simulation featuring original curriculum in a two-hour introduction to drawing session. The
Assessment, tracking, class incorporated various drawing exercises with various tools, discussion and
reports, and SCORM background music
Due to immediate success, the class was and added to the resort’s regular
CAPSTONE PROJECT monthly schedule and incorporated into the Art department
For my final capstone
Intuit, Inc., Technical Support Agent - 08/03 to 06/04
presentation, I designed
Telephone support for QuickBooks accounting products
a series of modules
Data Management and sales
introducing California
traffic controls in
Content Developer, QA Analyst and Team Leader
Spanish with
PeopleSoft, Inc., Pleasanton, CA – 1999-2001
audiovisuals and
Tested latest releases of PeopleSoft applications for software errors
interactives to replace
Technical writing involved creating test cases utilizing MS Office products
the current text manual
for the CA DMV exam. It
includes a final exam EDUCATION
and a certificate. This
was created with 2015 Master of Science in Instructional Science and Technology -
Adobe Captivate, California State University, Monterey Bay, CA
2015 University of Arizona – two Digital Media graduate semesters
original videos and
1996 Bachelor of Arts In Studio Art – University of Texas at Austin
images, and original
1994 Tarrant County Jr. College – Core courses
translation/voiceover
into Spanish.