Scenario description: We have a pool of resources (engineers/consultants/technicians etc.

) that we need to send onsite at

customer. The scenario describes high-level steps of the process, including finding, assigning the resource, requesting trave
booking to a vendor and the high-level preparation the resource has to do before going onsite.

TASK BEFORE AFTER

Check resource task assignment pool availability 20 10

Create new engineer request 5 5

Receive engineer confirmation 5 1

Create engineer travel request 45 automated

Review customer history background 10 10

Jot down task progress/task notes when onsite. 10 5

Ask for colleagues/expert advice 15 5

Execute task and track worked time TBD TBD

Submit expense reports upon return 15 5

Get expense report approved by manager 20 5

Submit assignment report to manager 30 30

Make recommendations for process improvement 15 5

Share best practices, learnings with colleagues 15 5

Total 205 86

TOTAL TIME SAVED (min) 119

TIME SAVED 1 REQUEST (Hours) 2

TIME SAVED for 100 REQUESTS (# of days) 25 days

cians etc.) that we need to send onsite at the
, assigning the resource, requesting travel
going onsite.

SOLUTION

SPO, Outlook calendar,Groups, Delve

SPO

SPO/Flow

SPO, Flow, Outlook calendar

SPO, Groups, OD4B, OneNote

Groups, OneNote mobile app, Teams

Yammer mobile app

TBD

SPO

SPO, Flow

Groups, PowerBI
Yammer

Yammer
Scenario description: This scenario describes the recruitment process for one candidate, starting with the creation of the job d
ending with sending the confirmation email to the succesful candidate.

TASK BEFORE AFTER

Create JD for the new role. 60 55
Validate new/existing template with hiring manager. 40 15
Publish the job online 20 20
Do pre-screening to filter out the non-fitting candidates -
Track potential candidates in internal repository 10 10
Track potential candidates in internal repository while on the go 30 3
(at a job fair for instance).
Check interviewer(s) availability by phone to set up interviews. 30 2
Hold interviews via Skype 75 60
Gather interviewers feedback (might be multiple sources) 30 5
Consolidate feedback and send to hiring manager for decision. 60 20
Get hiring decision from hiring manager 10 Automated
Inform successful candidate and send offer, including 20 10
comp&ben.
Get confirmation from successful candidate. 10 10
Inform IT to create new account and order hardware. 15 Automated
Inform the finance department of new employee that is added 15 Automated
to the payroll.
Send successful applicant the first day forms to be printed, 10 automated
signed, scanned and sent back
Send regular reports on hiring status to hiring manager(s) 180 10
Total 615 220

TOTAL TIME SAVED (min) 395

Time saved for hiring 1 employee (hours) 6.5 hours
Time saved for hiring 15 employees (hours) 99 hours
ting with the creation of the job description and

SOLUTION
Office Pro Plus
SPO, OPP
N/A
SPO
SPO
SPO, PowerApps
Outlook, Skype
Outlook, Skype, OneNote (Groups)
SPO
SPO
SPO, Flows
SPO, Office Pro Plus
Skype for Business
SPO, Flows
SPO, Flows

SPO, Flows
SPO, PowerBI
Scenario description: this is a scenario in which the customer decides to organize a Skype for Business training session. Apa
obvious benefit of saving travel costs, there are additional opportunities to save time, which make a company more agile, m
competitive and more efficient.

TASK BEFORE AFTER

Analyze/Prioritize training needs 60 30

Define training objective and lesson plans/materials 30 20

Select trainer/method 30 10

Schedule training and confirm location/attendance 30 5

Deliver training TBD TBD

Gather feedback 30 10

Perform evaluation 60 30

Share results with managers 25 5

Reporting and training improvement analysis 60 30

Total 325 140

TOTAL TIME SAVED (min) 185

Time saved for one training event (hours) 3 hours

Please note that travel time and organizing travel is
before/after comparison.
Time saved for organizing 20 sessions (days) 7.5 days
ype for Business training session. Apart from the
which make a company more agile, more

SOLUTION
Skype, OneNote, Groups, OD4B, Teams.

Skype, OneNote, Groups, OD4B, Teams.

Delve, Skype, Outlook, Groups

Outlook, Skype, Groups

Skype, OneNote, OD4B, Groups

Yammer, Skype,Office MIX

SPO, Groups, OD4B, Office

Groups, OD4B, PowerBI.

Groups, PowerBi

e note that travel time and organizing travel is not included in the
e/after comparison.
Scenario description: This scenario describes two or more people working on a
document at the same time: creating/ammending a contract, a job description, an Excel
file etc.

TASK BEFORE AFTER

Search file in database (no index onprem) 5 1
Once changed, send email notification with changes 5 automated
Need to wait if someone else is working (confirm) 5 automated
Collaborate on changes 10 3
Search in emails changes done 5 2
Share with external (each method is diferent) 10 3
Total 40 9
TOTAL TIME SAVED (min) 31
Time saved in hours for co-authoring 20 documents 10 hours
Time saved in days for co-authoring 200 documents 250 days
Scenario description: the process below outlines the high-level steps for an employee to
request a vacation.

TASK BEFORE AFTER

Calculate how many vacation days you have left 3 Automated
Print/find the form 5 -
Fill in the form 3 2
Go to manager for approval 2 Automated
Manager checks free/busy of the team and approves 3 2
Manager enters the vacation info into the calendar 2 Automated
Employee takes approval and form, goes to HR 5 Automated
HR registers the request (opens files, fills in) 5 Automated
Notifies vendors for meal vouchers (sends email etc) 5 Automated
Total 33 4
TOTAL TIME SAVED (min) 29
TTS 800 EMPLOYEES 1 REQUEST /YEAR(hours) 387 hours
TTS 800 EMPLOYEES / 7 REQUESTS (days) 338 days
Scenario description: This scenario describes the new employee onboarding process, starting with the arriving of new emp
order to have a smooth integration within both project and team.

TASK BEFORE
Introduce employee to the team and to project SMEs 20
Agree with training owner by email to set up employee training 5
Send email to IT to request new employee hardware 5
Send employee email to inform/schedule induction and project training 10
Send employee by email training materials for further reference 5
Send email to both training owner/employee to ask for training feedback 10
Send employee email with details about parking, card ID, compensation 10
and holiday request information
Send employee by email health/safety policies procedures to be signed 10
Frequently respond to employees by email regarding specific company 10
information, compensation, vacation topics
Total time 85
Time saved per onboarding session 55
cess, starting with the arriving of new employee at the company and the actions he needs to take in

AFTER SOLUTION
5 SPO intranet, Yammer
5 Skype
5 SPO workflow
2 Skype, Outlook
5 Yammer, SPO intranet
2 Yammer
2 SPO intranet
2 SPO intranet
2 Yammer
30
 TASK BEFORE
Identify product need and be updated to industry requirements
Contact supplier and negotiate price and terms
Place purchase order and track it
Supplier reviews/confirm order
Purchase order is received
Product is expedited
Product is received and inspected
Invoice approval/receiving document and purchase order are registered
Payment
Record keeping and reporting
Total
TOTAL TIME SAVED (min)
TTS 800 EMPLOYEES 1 REQUEST /YEAR(H) 0
TTS 800 EMPLOYEES / 7 REQUESTS (WD) 0
AFTER SOLUTION In Progress