Confidential

10. Annexure [10]

Project Management Policy Requirements

SL Scope of work as per Robi requirement Impact Bidder’s Response

(this column to be filled up by the (Critical/ (to be filled up by the Bidder)
requisitioner where the requisitioner must Major/
have to detail out the scope of work that shall Minor )
be done by the vendor)

Complied/Not Reference Remarks

Complied against Statement of (if any)
(bidder shall have Technical Compliance
to mention (SoTC)
whether he (Bidder shall have to
complies with the provide reference to
scope of work as submitted Solution
per Robi Proposal against each
requirement or SoTC clause. This should
not) include Document
name, Section Name,
Page Number)
1 Project Management Major

Project management for this activity is critical

to the successful completion of the project
requirements. Purchaser expects proven
international Project Management processes
and procedures along with certified Project
managers be utilized. The Supplier shall
provide a detailed organization chart of his
project team for the complete process
including, but not limited to the negotiation
phase up to the Implementation phase. The
project team shall as a minimum include:

o Project Steering Committee /Group

o Project Manager
o Technical Project Leader
o Audit and Quality Manager
o Field Operations (Installation)
responsible

The Suppliers organization shall be presented

using a standard organization map with
Thorough explanation of the roles and
responsibilities of each position included.

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Project Management Policy Requirements

2 Major
Project Kick off meeting

The supplier’s nominated Project Manager

shall initiate a kick-off meeting to clarify the
below items-
1. Project Scope
2. Project schedule
3. Communication plan
4. Risk management plan
5. Quality Management plan
6. Project Organogram & human resource
plan

3 Organizational process Critical

Supplier shall follow all the purchaser's

organizational processes during the project
life cycle. Any violation of processes shall be
treated legally.

4 Project Schedule Critical

The project Schedule shall include date for

the completion of the Deliverable. Itemized
Delivery times and detailed execution plans
shall be inserted. All activities shall be broken
down into minimum units of 3 (three)
Working days. The starting date and duration
of each of the activities of planning,
construction, installation and commissioning,
Network integration, Service Test, Conditional
Acceptance, Stability Period and Final
Acceptance. Project schedule shall be
prepared considering Purchaser's
organizational processes i.e. any kind of
implementation work in Robi is strictly
prohibited between 4pm to 10pm.

5 Critical
Weekly Project Meeting

Purpose: Review milestones, project schedule,

and status of activities, documentation, issues,
risks and quality assurance/control activities,
change management, planned activities, as
well as commercial issues.

Frequency: Weekly

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Project Management Policy Requirements

Attendees:
Supplier: Project Manager
Purchaser: Project Manager

6 Major
Project Steering Board Committee
Purpose: To review the achievement of the
major milestones, governance of the project
and issues escalated by the Project Review
meeting.

Frequency: As and when required

Attendees: Supplier: Project Manager and

Business Unit Manager
Purchaser: Project Manager and Project
Steering Committee member or delegate(s)
7 Major
Project Communication Channel

Supplier's nominated PM shall only

communicate with Purchaser's nominated PM
throughout the project life cycle for any
project related issues. If any solution related
issue pop up during project, Purchaser's
nominated PM will arrange necessary meeting
with concerned stakeholder.

8 Progress Reports Major

The Supplier shall submit to Purchaser

progress reports weekly and, where
reasonable, upon request of Purchase. The
progress report shall contain
o An update of all activities related to the
project that has taken place since the
previously issued report.
o Detailed Information regarding future
activities and the progress against the
Supplier's Scope of supply.
o Reports shall focus on deviations from the
agreed time-schedule and milestones, and
give information about the reasons for the
deviation, the consequences and
identification of measures to compensate for
any occurred or potential delay(s).

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o The Supplier shall submit an updated

overall Program schedule, to which Purchaser
would be able to track the progress of
activities undertaken and to be completed.
This updated plan can become the Program
Schedule only upon the express agreement of
Purchaser once the impacts of the
amendments have been understood.
Purchaser reserve the right to reject the
changes to the updated Program schedule.
9 Project related Workshop Minor

Supplier shall be solely responsible for

accumulating all the information discussed in
any project related Workshops and circulate
within the project team. Any types of logic
support required for workshop shall be
provided by supplier.
10 Personnel Minor

Trained personnel, familiar with the

techniques and procedures, shall perform
installations. Before the implementation work
can start, the Supplier shall inform the
Purchaser in writing of the name of the
foreman in charge on the site where the
services shall be carried out. Upon written
request the Supplier shall provide an overview
of the personnel engaged in the installation
and their qualifications. The Purchaser shall
have the right to refuse personnel found not
adequately trained
11 Sub-contractors Minor

Use of Sub-contractor's personnel by the

Supplier shall in due time before commencing
any work be informed of to the Purchaser.
The Supplier shall have full responsibility and
liability for all equipment and services
supplied by its Sub-contractors under the
Contract.
12 Quality Acceptance test Major

Supplier shall comply all the parameters of

quality recommended by purchaser and
deliver accordingly

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13 Software Release Test Minor

This Test is run to be able to verify the

Functionality and Stability of a new Software
Release. Release testing is performed at the
Supplier's premises for both major releases
with new features and minor releases
including corrections only.

The Supplier shall forward a proposal of the

test procedures to be run to verify the
Software three (3) weeks prior to the planned
introduction of the Software.
The Purchaser may participate in these tests
as observers if scheduled well in advance. The
request for participation may be done when
the Purchaser have received the feature list
and have notified the Supplier in writing what
features are of special interest. It is the
Purchaser sole discretion to decide whether
and how deep he would like to be involved in
the Software Release Test.
14 Network Integration Tests Major
The Purchaser may Order integration of the
Equipment into the System or into the
Network.
Integration takes place immediately before
commencement of Acceptance testing as set
out in this Annex. To minimize the
consequences of any problems with Network
integration, any traffic affecting procedures
shall take place during low traffic periods.
A plan for the Network integration strategy,
schedule and activities shall be agreed by
both Parties at least three (3) weeks before
the Network Integration procedure starts. The
Supplier shall carry out the Network
Integration Tests.
These tests and procedures shall be
performed to verify that the Network
Element(s), System or Application(s) could be
connected together internally and/or towards
Network Element(s), System or Application(s)
already in operation, e.g. when introducing a
“2nd Supplier”.
During the Network Integration Phase the
functions that require the co-operation of all
Sub-Systems shall be tested, such as:
a. Interconnection(s) and inter-working

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between Equipment

b. Verification of the Network data,

interconnection(s) and inter-working between
Network Management Systems and other
Equipment - functionality of the
telecommunication and charging functions

c. Functionality of the alarm and recovery

system on Network level Roaming (if
applicable)

d. Interconnection and inter-working to PSTN,

other PLMN and Internet (if applicable)

e. Inter-working with other NE’s of the System

and of third party Systems

f. Network synchronization (if applicable)

The Purchaser may be present and observe

the tests and, if so required by the Purchaser,
participate in the tests.
15 Service UAT Critical

The purpose of the Service UAT is to

demonstrate and verify that the Network
Element(s), System or Applications delivered
by the Supplier, functions correctly and
according to the specifications of the Contract
to the extent of verifying the functions and
interfaces with the exemption of mutually
agreed exclusions.

The test cases are chosen to give as complete

picture as possible of the functionality and
performance of operation of the Equipment.
Such testing should include functionality
already done during Supplier’s Factory Test.
Factory test report must come with the Node
at the Purchaser site.

The Supplier shall carry out the tests. The

Purchaser may however be present and
observe the tests and, if so required by the
Purchaser, participate in the tests. The degree
of involvement of the Purchaser in the tests
shall be agreed in advance of the test.

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16 Commissioning/Cutover Major

Supplier shall provide complete cutover plan

with detail risk, impact, mitigation plan,
fallback procedure etc which shall be agreed
by both parties at least 3 weeks before the
cutover.
17 Provisional Acceptance Minor
If the conditions set for entering the Stability
Period have been met, the Purchaser shall
issue a provisional Acceptance Certificate
stating that the Implementation of the New
Platform/Service has been successful.
18 Stability Period Major

The Stability Period is introduced in order to

ensure that the Purchaser take over a fully
operational and stable Network Element,
System and/or Application, assured to be fully
functional under real traffic conditions.

The purpose of the Stability Period may also

be to verify the stability of new generations of
Equipment (new technology) delivered to the
Purchaser. The Equipment shall carry real
traffic during the Stability Period. The Supplier
shall carry out the necessary migration
activities before the Stability Period if it is part
of the delivery scope.

The duration of the Stability Period is by

default set to 60 calendar days for core
element. In case of a SWAP activity where
equipment is swapped from one suppler to
another, there shall be a verification of
performance over the stability period.
Any major fault (Critical/ Major) in the stability
period will cause restart of the stability period
again after fault clearance.

19 Acceptance of delivery Minor

The Purchaser will issue a Final Acceptance

Certificate if there is no major fault and no
minor snags in delivery and documentation.

In the case where the Purchaser is responsible

for installation the Final Acceptance
Certificate will be issued after the Network

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Project Management Policy Requirements

Element has arrived at Purchaser’s warehouse

and the physical inspection does not report
any missing or, damaged part/parts. The
Supplier and the Purchaser will carry out the
physical inspection jointly.

The first major milestone is the time for

Provisional Acceptance. This is when the
Network Element is ready for the Stability
Period and hence to be loaded with
commercial traffic.

The “Last” major milestone is the time for

Final Acceptance. This is when the Network
Element has successfully passed the Stability
Period and is ready for full fledge Commercial
Operation.
The day the Final Acceptance is given is to be
understood as the Actual Day of Delivery –
ADD.
If the new Node also involves a new Software
Release, a Software Release Test shall take
place before integration in the Network

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