MICHAEL COOK

Contact:715-418-3629Email: cookmi@my.witc.edu

MAINTENANCE TECHNICIAN | PRODUCTION CONTROL |CUSTOMER SERVICE

TECHNICAL LEADERSHIP  PREVENTIVE MAINTENANCE  TROUBLESHOOTING & REPAIRS  MECHANIC  QUALITY ASSURANCE
Detail oriented and resourceful UH-60 Repair & Maintenance technician with the ability to motivate team members, improve
maintenance procedures, reduce costs, and consistently exceed the standards.

Result and quality focused military professional, with 14+ years of experience in troubleshooting and maintaining UH60 black hawk
helicopters. Offers leadership, organizational, negotiations, communications, time management, and client relations skills.
 Adept at making quick decisions in an environment that is dependent upon critical timing. Knowledge of computerized
maintenance management systems and processes.
 Solid experience in preventative maintenance and repair of military vehicles and ensuring readiness for use. Sound knowledge
in the areas of materials handling, inventory control and distribution.
 Proficient in preventative maintenance programs, safety, quality assurance, and continuous improvement strategies. Expertly
operate precision measuring and test equipment, hand tools, and other special tools.
 Lead team members by example and employ techniques to encourage the full potential of performance. Emphasize importance
on quality and integrity of parts and assemblies used in production, repair, and maintenance of aircraft.

- Technical Leadership - Repairs

- Operational Readiness of UH60 - Preventive Maintenance

C ORE C OMPETENCIES

- Spares Availability & Inventory Control - Lubrications (Aircraft & Subsystems)

- Customer Services & Relationship Management - Operations Checks / Task Scheduling

MILITARY WORK HISTORY

UNITED STATES ARMY RESERVE | JANUARY 2014 – DECEMBER 2017 UNITED STATES ARMY | APRIL 2010 – JANUARY 2014
TEXAS ARMY NATIONAL GUARD | OCTOBER 2007 – OCTOBER 2009 UNITED STATES ARMY | APRIL 2004 – AUGUST 2007
INFANTRYMAN – ADMINISTRATION CLERK
BLACK HAWK MECHANIC – PRODUCTION CONTROL CLERK – SMALL WEAPONS REPAIR

Tasked with the responsibilities to perform phase / scheduled & unscheduled maintenance, inspections, and repairs on the UH60
black hawk helicopters, and ensure operational readiness during mission critical environments. Employed mechanical excellence,
while ensuring quality control and highest ratings during integrity testing and making aircrafts mission ready at all times.
Performed engine, hydraulic, pneumatic, and airframe repair and troubleshooting, while managing production and inventory
control of equipment/parts.
 Installed aircraft subsystem assemblies and components such as engines, mechanical flight controls, rotors, and their
components.
 Performed safety checks, serviced helicopters, and performed operator maintenance on special tools & ground support
equipment.
 Successfully conducted tests to ensure the flight worthiness to include: fuel integrity tests, and installation of diverse systems.
 Applied technical expertise to resolve moderate problems by interpreting technical documentation such as technical manuals,
and maintenance information. Managed wild fires, and emergencies.
 Shouldered responsibilities to conduct repairs and maintenance of equipment during ground combat operations.
 Managed administrative responsibilities, aided storage of documentation, and mobilized vehicles, troops and machinery.
 MICHAEL COOK
Contact:715-418-3629Email: cookmi@my.witc.edu

CIVILIAN WORK HISTORY

BLUE HILLS PHYSICAL THERAPY CENTER | DECEMBER 2018 – Present / WITC VETERAN CENTER MENTOR | AUGUST 2018 –
DECEMBER / Wal-Mart | July 2017 – August 2018 / WILD RIVER SPORT & MARINE | MAY 2016 – MAY 2017 / BARRON COUNTY
HIGHWAY DEPT | MAY 2015 – AUGUST 2015 / BERGMANN PILOT CAR SERVICE | AUGUST 2008 – AUGUST 2009
GAMESTOP | SEPTEMBER 2007 – AUGUST 2008
QUALITY CUSTOMER SERVICE – EXPERT SALES ADVICE
VETERAN CENTER MENTOR – PAINTER AND DETAILER

Tasked with the responsibilities to provide quality customer service as well as professional and expert sales service.

 Drove over 150,000 miles across the country without any accidents, escorting high priority and over size Semi Trucks.

 Provided quality customer service with researching new products to keep customers up to date

 Professionally applied paint and other protective coatings on HWY Department fleet vehicles to make sure they were always ready to
serve

 Dedicated and loyalty to every job that I’ve have been assigned in all my work experience.

EDUCATION

WISCONSIN INDIANHEAD TECHNICAL COLLEGE

∎ Currently in the Medical Administrative Program the Rice Lake Campus 2017-2019
∎ WITC Rice Lake Veterans Club President 2017-2019
∎ Graduated from the Motorcycle, Marine and Outdoor Power Products Program at the New Richmond Campus 2016
∎ WITC New Richmond 2016-2017 Student Ambassador
∎ Vice-President of the New Richmond Student Body 2016
∎ Member of Skills USA 2016
∎ Graduated from the Auto Collision Program at the Rice Lake Campus with Honors in 2015
∎ Secretary and Treasurer of the Rice Lake Campus Veterans Club 2015
UNITED STATES ARMY

∎ Graduated from the Army Leadership School in 2012

∎ Graduated from Aviation Mechanic School in 2009
∎ Graduated from Basic and Infantry School in 2004