DATA ANALYSIS AND INTREPRETATION

1.WHAT IS YOUR AGE ?

Age Group Respondents Percentage
Below 20 09 45%
Between 21-40 10 50%
Above 40 01 05%

AGE
41-55
5%

BELOW 20
45%
21-40
50%

INTREPRETATION: From the above table and Pie chart 45% of the respondents are below
the age of 20 , 50% are between 21-40 and 5% are above 40 .
2. WHAT IS YOUR GENDER?
Gender Respondents PERCENTAGE
Male 12 60%
Female 08 40%

GENDER

FEMALE
40%

MALE
60%

INTREPRETATION: From the above table and Pie chart we can find that 60% (i.e 12 )of
the respondents are male and 40% (i.e 08) are female .
3.WERE THE STAFF HELPFUL AND KNOWLEDGEABLE ?

Answer Respondents Percentage

Yes 16 80%
No 04 20%

NO
20%

YES
80%

INTERPRETATION: From the above graph 80% of the respondents felt that the staff were
helpful and knowledgeable and 20% does not agree
4.DID YOU EASILY FIND WHAT YOU NEED?
Answer Respondents Percentage
Yes 15 75%
no 05 25%

NO
25%

YES
75%

INTERPRETATION : From the above table and Pie chart 75% of the respondents found the
merchandise easily and 25% felt difficult
5.DOES THE STORE GIVES CUSTOMER INDIVIDUAL ATTENTION?
Answers Responses Percentage
Strongly agree 05 25%
Agree 13 65%
Neutral 02 10%
Disagree 00 0%
Strongly disagree 00 0%

DIAGREE STRONGLY
0% DISAGREE
0%
NEUTRAL
10% STRONGLY
AGREE
25%

AGREE
65%

INTERPRETATION: From the above table and Pie chart 25% of the respondents Strongly
agree with the statement , 65% Agree , 10% are Neutral and none disagree and strongly
disagree
6.IS THE SHOPPING ENVIRONMENT CLEAN AND ATTRACTIVE
Answers Respones Percentage
Yes 19 95%
No 01 5%

NO
5%

YES
95%

INTERPRETATION : From the above table and Pie chart 95% of the respondents agree
with the statement and 5% doesn’t .
7.DID YOU FIND THE STORE HOURS CONVENIENT
Answers Responses Percentage
Yes 17 85%
No 0 0%
Maybe 03 15%

NO
0% MAYBE
15%

YES
85%

INTERPRETATION : From the above table and Pie chart 85 % of the respondents found
the store hours convenient and 15%
8.DOES THE MERCHANDISE IS TRENDY AND OF LATEST FASHION

Answer Respondents Percentage

Yes 14 70%
No 06 30%

NO
30%

YES
70%

INTERPRETATION : From the above table and Pie chart 70% of the respondents found the
merchandise trendy and latest fashion and 30% are not
9.DOES THE SOLD ITEMS IS OF THE HIGEST QUALITY

Answers Respondents Percentage

Strongly agree 05 25%
Agree 09 45%
Neutral 03 15%
Disagree 03 15%
Strongly disagree 0 0%

STRONGLY
DISAGREE
0%
DISAGREE
15% STRONGLY AGREE
25%
NEUTRAL
15%

AGREE
45%

INTERPRETATION : From the above table and Pie chart 25% strongly agree, 45% Agree ,
15% Disagree and 15% are Neutral with the statement.
10.DOES THE MERCHANDISE SOLD IS VALUE FOR MONEY

Answers Respondents Percentage

Yes 12 60%
No 03 15%
Maybe 05 25%

MAYBE
25%

NO YES
15% 60%

INTERPRETATION: From the above table and Pie chart 60% of the respondents agree
that the sold merchandise are value for money and 15% not and 25% are neutral.
11.DID YOU SAVE TIME SHOPPING AT THE STORE
Answers Respondents Percentage
Yes 15 75%
No 05 25%

NO
25%

YES
75%

INTERPRETATION : From the above table and Pie chart 75% of the respondents saved
their time shopping at the store and 25% are not .
12.DOES THE STORE WILLINGLY HANDLES RETURNS AND
EXCHANGES
Answers Respondents Percentage
Strongly agree 12 60%
Agree 04 20%
Neutral 04 20%
Disagree 0 0%
Strongly disagree 0 0%

STRONGLY
DISAGREE
DISAGREE
0%
0%

NEUTRAL
20%

AGREE STRONGLY AGREE

20% 60%

INTERPRETATION : From the above table and Pie chart 60% Strongly agree, 20% Agree
and 20% are Neutral with the statement
13.IS THE STORE HAVE GOOD PARKING FACILITY
Answers Respondents Percentage
Yes 12 60%
No 08 40%

RATING ON SCALE

NO
40%

YES
60%

INTERPRETATION : From the above table and Pie chart 60% of the respondents felt that
the parking facility is good and 40% felt not .
14.HOW LIKELY ARE YOU TO RECOMMEND THIS STORE TO OTHERS
Answers Respondents Percentage
Most likely 12 60%
Somewhat likely 05 25%
Not likely 02 10%
Not even a chance 01 5%

Not even a chance

Not Likely

Somewhat Likely

Very Likely

0% 10% 20% 30% 40% 50% 60% 70%

INTERPRETATION : From the above table and Bar diagram 60% of the respondents are
most likely and 25% are somewhat likely to recommend the store to others and 10% not
likely and 5% not even a chance to recommend.
What do you like the most about the store

Trendy fashions
Quality
Quality of clothing
New collection of dress and quality
Neatness and quality
Value for money
T shirts
Customer service , quality in products
Good customer service
The way it showcases the fashions
Quality of product