SlNo Module Sub Module Entry Type Dept.

Entry Type Dept.s Notes Module Total Sub Module Load Each point load
Load (out of 100% ) Max- 100

1 Appearance 7.14% 10 Per entry

2 Behaviour To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 7.14% 10 Per entry
Supervisor/ Manager
3 Relation with Others/ team work To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 7.14% 10 Per entry
4 Scheduled events/Meetings 7.14% 10 Per entry
Manual
Commitment Penetration of Rules & Regulations - Notification with/without 20.00% 21.43% 33.33 per entry
5 Deduction
Penetration of Rules & Regulations - Warning Letter With/ 35.73% 100 per entry
6 Without Deduction HR/ Personal
7 Attendance - Late Punch upto 5 - 15 minutes if late minutes from 5 to 15 minutes, automatically evaluation points will be deducted 7.14% 1 per entry
System
8 Attendance - Late Punch above 15 minutes if late for more than 15 minutes and no leave request for late (must be submitted earlier). 7.14% 3.33 per entry

1 Job Knowledge Yearly Test Results Manual Customer Support Two exams a year | the percentage of missed marks' average will be taken 10.00% 10% Percentage

1 SSR Delayed to deliver to customer Delayed to deliver to customer for more than 5 days from Finish Date 2.22% 2 per entry
2 Delayed Response for Project Follow-up 4.44% 1.5 per entry
3 Wrong Response for Project Follow-Up Manual BDM 2.22% 1.5 per entry
4 Misuse of Rabie Application / manual changes 2.22% 5 per entry
Visit Comments Manual Supervisor/ Manager/ 2.22% 1 per entry
5 BDM

1 Weekly Visit count 15 - 17 customer visits per week upto 15 - 17 3.00% 1.92 per entry
2 Weekly Visit count 10 - 14 customer visits per week upto 10 - 14 7% 1.92 per entry
3 Weekly Visit count less than 10 customer visits per week less than 10 10% 1.92 per entry
SlNo Module Sub Module Entry Type Dept.s Notes Module Total Sub Module Load Each point load
Load (out of 100% ) Max- 100

1 Appearance 6.14% 10 Per entry

2 Behaviour To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 6.14% 10 Per entry
Manager
3 Relation with Others/ team work To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 6.14% 10 Per entry
4 Scheduled events/Meetings 6.14% 10 Per entry
Manual
Commitment Penetration of Rules & Regulations - Notification with/without 15.00% 21.43% 33.33 per entry
5 Deduction
HR/ Personal
Penetration of Rules & Regulations - Warning Letter With/ 35.73% 100 per entry
6 Without Deduction
7 Attendance - Late Punch upto 5 - 15 minutes if late minutes from 5 to 15 minutes, automatically evaluation points will be deducted 6.14% 1 per entry
System
8 Attendance - Late Punch above 15 minutes if late for more than 15 minutes and no leave request for late (must be submitted earlier). 6.14% 3.33 per entry
9 supervisor not performing his duties repeatedly Manager only 6.00% 6.67 6.666667

1 Job Knowledge Yearly Test Results Manual Customer Support Two exams a year | the percentage of missed marks' average will be taken 5.00% 10% Percentage

1 Enquiry Refused Enquiry refused by CSD, with reason selected as Sales supervisor's side mistakes 4.44% 0.5
2 Enquiry refused for branches - for each 10th entry for sales rep mistakes 4.33% 2
3 Delayed Qtn. Accept - for each 10th entry more than 2 days delayed qtn.s for accepting from the date of submit by csd 2.22% 0.5
4 Delivery Pending Wos up to 10 days -for each 50th entry 2.22% 0.5
5 Delivery Pending Wos up to 20 days -for each 40th entry 4.44% 0.5
6 Delivery Pending Wos up to 45 days - for each 30th entry (Delivery pending up to 10, 20, 30 days, and more than 45 days, and 5 days for urgent W.O from 3.33% 1
the delivery foreman receiving date or EDD which is later. For W.O from same quotation the last
Delivery Pending Wos more than 45 days - for each 20th entry System EDD will be considered just in case all W.O generated withen two days) occured for riyadh branch 4.44% 2
7
8 Delivery Pending for urgent Wos 4.44% 5
9 Hold / Refab. WOs - Sales Rep. Mistake -for each 2nd entry Reason for Hold / Refab.- update by QC 13.00% 5
10 CR Entries - mistake by sales rep. - for each 2nd entry Reason for CR - update by QC 13.00% 5
11 SSR Delayed to deliver to customer Delayed to deliver to customer for more than 5 days from Finish Date 2.22% 2
Project Submitted to listed customer by Marketing - for each
8.00% 10
12 2nd entry No. of projects inserted from sales lead by marketing
13 Delayed Response for Project Follow-up 2.22% 1.5
14 Wrong Response for Project Follow-Up Manual BDM 1.50% 1.5
15 Misuse of Rabie Application / manual changes 2.22% 5
"Delayed Response for Project Follow-up" for each 5th entry 2.22% 1.5
16
17 Work Quality "Wrong Response for Project Follow-Up" for each 5th entry 50.00% 2.22% 1.5
"Misuse of Rabie Application / manual changes" for each 5th
entry 2.22% 1
18
Active (means not closed) projects with no transactions - per Projects with No Enquiry/ Quotation/ Work Order/ SSR/ Visit/ CR/ PF Average of monthly 5.00%
19 10 entries percentages will be taken.
20 Enquiry Verification delayed - more than 1 day 2.22% 0.5
21 Tender Verification delayed - more than 3 days 2.22% 0.25
Work Order Verification delayed if WO submitted before 12.00 PM must verify on the same day beofre 12.00 pm. Otherwise he 2.22% 0.5
22 must verify on next working day before 12.00 PM
System
if WO Delivery is submitted/ resubmitted before 10.45 AM must verify on the same day before
Delivery list verification delayed 10.45 AM. Otherwise hemust verify on next working day before 10.45 AM, (for branches, the time 2.22% 0.5
23 is 12.00 PM)
Refabrication/ Cancellation verification delayed - more than 1
day Starting from Submitted or resubmitted date 2.22% 0.5
24
Review of Refabrication/ Cancellation delayed - more than 1 starting from the day of appearing in refab review page 2.22% 0.5
25 day.
Customer Rejection entry verification delayed - more than 1 Starting from Submitted or resubmitted date 1.50% 0.5
26 day

Review of Customer Rejection entry delayed - more than 1 day starting from the day of appearing in CR review page 1.50% 0.5
27

1 Customer not visited in a quarter 10% Percentage

2 Quarterly Target not met Percentage of invoiced amount per quarter to quarterly target. 30% Percentage
3 Weekly Visit count 9 customer visits per week is 9 3.00% 1.92 per entry
4 Work Quantity Weekly Visit count 7-9 System customer visits per week upto 7-9 30.00% 7% 1.92 per entry
5 Weekly Visit count less than 7 customer visits per week less than 7 10% 1.92 per entry
6 No. of credit limit increase by finance to submit invoice no. of temporary credit limit increase will be counted 20% 2 per entry
7 Status of Actual Credit and Credit Limit Percentage will be taken in the final evaluation time. 20% Percentage
 Updates on 18/02/2019
* Weekly visit counts for supervisor - need from Sales Manager
total weekly visit is 10.
delivery pending for urgent wos permitted days are 5 - for all
SlNo Module Sub Module Entry Type Dept.s Notes Module Total Sub Module Load Each point load
Load (out of 100% ) Max- 100
1 Appearance 6.14% 10 Per entry
2 Behaviour To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 6.14% 10 Per entry
Manager
3 Relation with Others/ team work To be used by manager/supervisor for internal issues ( not forwarded to HR issues ) 6.14% 10 Per entry
4 Scheduled events/Meetings 6.14% 10 Per entry
Manual
Commitment Penetration of Rules & Regulations - Notification with/without 15.00% 21.43% 33.33 per entry
5 Deduction
HR/ Personal
Penetration of Rules & Regulations - Warning Letter With/ 35.73% 100 per entry
6 Without Deduction
7 Attendance - Late Punch upto 5 - 15 minutes if late minutes from 5 to 15 minutes, automatically evaluation points will be deducted 6.14% 1 per entry
System
8 Attendance - Late Punch above 15 minutes if late for more than 15 minutes and no leave request for late (must be submitted earlier). 6.14% 3.33 per entry
9 supervisor not performing his duties repeatedly Manager only 6.00% 6.67 per entry

1 Job Knowledge Yearly Test Results Manual Customer Support Two exams a year | the percentage of missed marks' average will be taken 5.00% 10% Percentage

Enquiry Refused 2.00% 0.5

1 Enquiry refused by CSD, with reason selected as Sales supervisor's side mistakes/ Sales rep mistake
2 Enquiry refused for branches - for each 10th entry for sales rep mistakes 2.00% 0.5
3 Delayed Qtn. Accept more than 2 days delayed qtn.s for accepting from the date of submit by csd 1.50% 0.5
Delayed Qtn. Accept (branch sales rep.s) - for each 10th entry 1.50% 0.5
4
5 Delivery Pending Wos up to 10 days 2.00% 0.25
6 Delivery Pending Wos up to 20 days Delivery pending up to 10, 20, 30 days, and more than 45 days, and 5 days for urgent W.O from the 2.50% 0.5
delivery foreman receiving date or EDD which is later. For W.O from same quotation the last EDD
7 Delivery Pending Wos up to 45 days will be considered just in case all W.O generated withen two days 3.00% 1
8 Delivery Pending Wos more than 45 days 3.50% 2
9 Delivery Pending for urgent Wos for sales rep./ supervisor's work order 4.00% 20
10 Delivery Pending Wos up to 10 days - for each 10th entry 2.00% 0.5
11 Delivery Pending Wos up to 20 days - for each 7th entry (Delivery pending up to 10, 20, 30 days, and more than 45 days, and 5 days for urgent W.O from 2.50% 0.5
System the delivery foreman receiving date or EDD which is later. For W.O from same quotation the last
12 Delivery Pending Wos up to 45 days - for each 7th entry 3.00% 1
EDD will be considered just in case all W.O generated withen two days) occured for their branch
Delivery Pending Wos more than 45 days - for each 3rd entry except for his wo 3.50% 2
13
14 Hold / Refab. WOs - Sales Rep. Mistake Reason for Hold / Refab.- update by QC 8.00% 5
15 CR Entries - mistake by sales rep. Reason for CR - update by QC 8.00% 5
16 Hold / Refab. WOs - Sales Rep. Mistake (branch sales rep.s) Reason for Hold / Refab.- update by QC 8.00% 5
17 CR Entries - mistake by sales rep.(branch sales rep.s) Reason for CR - update by QC 2.00% 5
18 SSR Delayed to deliver to customer Delayed to deliver to customer for more than 5 days from Finish Date 1.50% 2
19 SSR Delayed to deliver to customer - for each 10th entry 1.50% 2
Project Submitted to listed customer by Marketing ( for own 5.00% 10
20 customer) No. of projects inserted from sales lead by marketing
Work Quality Project Submitted to listed customer by Marketing (for 45.00% 5.00% 10
21 branch) - for each 2nd entry No. of projects inserted from sales lead by marketing - for whole branch
22 Delayed Response for Project Follow-up 1.50% 1.5
23 Wrong Response for Project Follow-Up Manual BDM 1.50% 1.5
24 Misuse of Rabie Application / manual changes 2.00% 5
25 "Delayed Response for Project Follow-up" for each 5th entry 1.50% 1.5
26 "Wrong Response for Project Follow-Up" for each 5th entry 1.50% 1.5
"Misuse of Rabie Application / manual changes" for each 5th 2.00% 5
27 entry
Active (means not closed) projects with no transactions - for No Enquiry/ Quotation/ Work Order/ SSR/ Visit/ CR/ PF Average of monthly percentages will be 2.00%
28 each 5th entry taken.
29 Enquiry Verification delayed - more than 1 day 2.00% 0.5
30 Tender Verification delayed - more than 3 days 2.00% 0.25
Work Order Verification delayed if WO submitted before 12.00 PM must verify on the same day beofre 12.00 pm. Otherwise he 2.00% 0.5
31 must verify on next working day before 12.00 PM
System if WO Delivery is submitted/ resubmitted before 10.45 AM must verify on the same day before
Delivery list verification delayed 10.45 AM. Otherwise hemust verify on next working day before 10.45 AM, (for branches, the time 2.00% 0.5
32 is 12.00 PM)
Refabrication/ Cancellation verification delayed - more than 1 Starting from Submitted or resubmitted date 2.00% 0.5
33 day
 Review of Refabrication/ Cancellation delayed - more than 1 starting from the day of appearing in refab review page 2.00% 0.5
34 day.
Customer Rejection entry verification delayed - more than 1 Starting from Submitted or resubmitted date 2.00% 0.5
35 day

Review of Customer Rejection entry delayed - more than 1 day starting from the day of appearing in CR review page 2.00% 0.5
36

1 Customer not visited in a quarter percentage of active customers not visited in each quarter 5% Percentage
2 Quarterly Target not met Percentage of invoiced amount per quarter to quarterly target. 0% Percentage
3 Weekly Visit count 15 - 17 (As Sales Rep - customer visits per week upto 15 - 17 3% 1.92
Work Quantity Weekly Visit count 10 - 14 System for his 6%
4 customers - 11 customer visits per week upto 10 - 14 1.92
5 Weekly Visit count less than 10 required) customer visits per week less than 10 9% 1.92
6 No. of credit limit increase by finance to submit invoice no. of temporary credit limit increase will be counted 4% 2
7 Status of Actual Credit and Credit Limit Percentage will be taken in the final evaluation time. 7% Percentage
35.00%
8 Customer not visited in a quarter Percentage of total banch's active customers not visited in each quarter 7% Percentage
9 Quarterly Target not met Percentage of invoiced amount per quarter to quarterly target. 20% Percentage
(as Supervisor
10 Weekly Visit count 4 - for his sales customer visits per week is 3 7.00% 1.92
11 Weekly Visit count less than 3 System rep's customer visits per week less than 3 10% 1.92
No. of credit limit increase by finance to submit invoice - per customers - 4
each 5 entries required) no. of temporary credit limit increase will be counted 15% 2
12
13 Status of Actual Credit and Credit Limit Percentage will be taken in the final evaluation time. 7% Percentage

7.6923076923 100%