Professional Documents
Culture Documents
WT
Key Result Area (KRA) (%)
No
Performance Measurement
1 Mutual Respect Policy (MRP) Index 2%
2 Timeliness EOI and Proposal Submission 6%
3 Submission of Proposal to C Suites/TD for approval 6%
4 Bearpalm Submission by 5th of the following month – (T) 4%
5 Late coming to work 2%
20%
Learning &
WT
Key Result Area (KRA) (%)
No
Performance Measurement
1 Training Hours (Inclusive of Lunch Talk hours) 3%
1%
Professional Association talks and participation in professional body
3
committees
1%
3%
1%
7 Poor Quality Work ( External and internal, including within Div) 19%
9 Articles of Interest 2%
10 Participation in Co Activities 2%
70%
Internal Process (20%)
Key Productivity Indicator (KPI) KPI Scorechart (by 31 December 2020 unless sta
Level 1 Level 2
16 hours/staff <12 hrs 12-15 hrs
0 1
- Site visit with Clients
- Liaison with Local
Authorities/Approving Agencies
0 1
- Lunch with Clients (Ext Clients only)
- Participation in any activities to
interact with Ext clients
- Internal Client - attend meeting with
division that is managing a project
( - T o be recorded by immediate superior
through email and compiled by Divisional
Secretary >3 3
- To be discussed with employee during PMS
monthly review)
2 complaints/yr
Max 4 times / yr
>5 5
(Reported by quality team during audits )
2 per year
(Publication or intranet entry to be recorded 0 1
by division secretary )
2 per year
(through attendance / reporting for each 0 1
event)
Participation in at least 1 committee / yr
1
Example:- Taskforce, IT rep, Safety Rep, Fire 0 (Sub committee)
Warden
Within 24 hrs
(Ave 1 per month / 12 times per year .
Recorded only through complaints received > 18 13 to 18
from HOD or PM and to be compiled by
Divisional Secretary)
December 2020 unless stated otherwise)
2 3 >3
2 3 4
1 2 >2
Interview PE PEPC
Masters In Process PHD PHD
2 3 4
2 3 >3
2 3 >3
2 1 0
2 1 0
4 3 <3
2 3 >3
2 3 >3
1 2 >2
12 11 to 6 <6