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US Staffing Training Model..pps
US Staffing Training Model..pps
CONTENTS
Materials Software System, Inc. (MSSI) is Richmond's fastest growing software services firm whose
market is centered in the Mid-West and the East Coast, with expansion efforts underway in major cities
across the US. The Company stands excellent in the "growth market“ of USA, and has established itself
as a result-oriented, quality driven company. Materials Software System had a sustainable growth since
1998.
MSSI is rated to below 1000 among 184000 American companies in US. Currently we have more than
400 employees on our payroll.
Materials Software System Inc. is a recognized source of IT talent, with a strong presence in the JAVA,
C++, Tibco, Broad Vision, ERP and Open Market arenas.
Clients
MSSI Clients
IBM
HP
Detroit Edison
Verizon
SBC
City Corp
BCBS
UPS
Sprint
Hartford
Long Drugs
Home Depot
T-Mobile
Fannie Mae
Charles Schwab
Capitol One
Duke Energy
Wachovia
Bank of America etc.,
Preferred Vendors
TEK Systems
K-force
Strategic Staffing Solutions
Corpus
SCI Group
Covansys
Comsys
ECS
Links Technology Solutions
CODE WORKS
Zenex Partners
SCI
Rapidigm
SETKA
CDI Corp., and many more...
Consultant Category:
Developer: Basically a Programmer who codes and debugs an Application.
Designer / Architect : One who designs the applications.
Database Administrators: A person responsible for the design and management of one or more
databases and for the evaluation, selection and implementation of database management systems.
Network Administrators: A person who manages a communications network within an organization.
Responsibilities include network security, installing new applications, distributing software upgrades,
monitoring daily activity, enforcing licensing agreements, developing a storage management program and
providing for routine backups.
Project Manager : One who manages the Software Project from Analysis stage to the delivery.
Team lead: One who lead the team of software Developers also involved in programming.
System Analyst: Study of the design, specification, feasibility, cost, and implementation of a computer
system for business.
Business Analyst: A person who analyses the operations of a department or functional unit to develop a
general systems solution to the problem. The solution will typically involve a combination of manual and
automated processes. The business analyst can provide insights into an operation for an information
Systems analyst.
QA Testers: One who performs the testing on applications developed by the developer.
ERP Implementations: A software system designed to support and automate the business processes
of medium and large businesses. This may include manufacturing, distribution, personnel, project
management, payroll, and financials.
Operating system
WINDOWS 2000
Windows NT
Windows XP
Windows 2003
Windows Vista
UNIX
SOLARIS
AIX
LINUX
MVS
IBM OS/2
OS/400
DEC-VAX
Programming Languages and Front End Tools
RDBMS: Relational Database Management System and pronounced as separate letters, a type of
database management system (DBMS) that stores data in the form of related tables. Relational databases
are powerful because they require few assumptions about how data is related or how it will be extracted from
the database. As a result, the same database can be viewed in many different ways.
Languages: PL/SQL, SQL, OMB Scripting and TCL, Perl, C, C++, Java, COBOL Java2, JFC (Swing),
JavaScript, HTML, XML FTP and PL/SQL
Oracle tools: Hotsos Profiler, Warehouse Builder (ETL), Developer 2000, Designer 2000, OEM, WebDb
2.x, Oracle Applications web Server 4.0.8, SQL*Loader, Oracle Names Server, SQL*Forms 2.3/3.0, SQL*
Reportwriter, SQL*Trace, TKPROF, Pro*C, Server Manager/SQL*DBA, ERWIN
Oracle skills
Oracle SKILLS
SQL Server
RDBMS Tools : Oracle, Sybase, MS Sql Server, Informix, DB2, DB2/400, UDB,
Ingres, MySQL, MS-ACCESS, Sybase SQL Any Where.
Internet Technologies
Internet Technologies:
Java, ASP, JSP, Java Script, VB Script, ASP.NET, VB.NET, COM, DCOM, CORBA (Architecture) EJB,
STRUTS, SWING, JAVA BEANS, J++, J2EE
Web Servers : IBM-Web Sphere, BEA-Web Logic, Apache TomCat, MS-IIS
Web Portals : A Web Portal is a public website that attempts to provide its users all the services including
shopping, weather, stock prices, news, horoscopes, search engines, chat groups etc. eg AOL, Yahoo,
MSN, ebay, Google, Rediff etc.
JAVA Related
Web servers: are computers on the internet that host websites, serving pages to viewers upon request.
This service is referred to as web hosting.
Hardware: IBM PC & Compatibles, Sun Sparc and Ultra, HP 9000, HP Alpha,
Operating Systems: Sun Solaris 2.7/2.8, Redhat Linux, HP-UX 11i, HP-Tru64, Windows XP/NT/98/2000,
UNIX, SUN/SOLARIS, Linux
J2EE Technologies- Servlets, JSP, EJB 2.0, JMS, MVC, Struts 1.x, JDBC
WebApplication Server- Apache, Tomcat 5.0 , WebLogic 8.0/6.1,7.0, IBM WebSphere
Tools: Bea WorkShop, WSAD 5.0 IDE, JBuilder 4.5,Web Gain Visual Café 4.5, Emacs, TogetherSoft ,
IBM Visual Age 4.0,Rational clearcase, Rational Rose, ANT,LOG4J and Toad
GUI- Visual Basic 5.0, PowerBuilder5.0, Developer 2000 (Forms 4.5, Reports 2.5) and Dream Weaver
Networking
Network Operating Systems: Windows NT, Windows 2000, 2003 & XP.
Products:
Main Frame: IBM ES/9000, IBM MVS, CICS, COBOL, DB2, IMS-DB/DC, JCL
Middleware : CNet
Testing Tools : Winrunner, LoadRunner, Test Director, Silk Test, QTP, SQA Suite, Rational Suite
(Rational Robot, Rational Clear Quest, Rational ClearCase, Rational Manager, Rational Requisite
Pro, Rational Rose XDE, )
ERP
ERP: There are many different systems in a large company's "back office," including planning,
manufacturing, distribution, shipping, and accounting. Enterprise resource planning (ERP) is a system that
integrates all of these functions into a single system, designed to serve the needs of each different
department within the enterprise.
Categories: Technical (programmers), Functional (with related field exp), Admins, Techno-Functional.
ERP Tools
SAP: FI,CO, BW, MM, PP, SD, HR, BASIS, BW, CRM, SRM, XL, AFS, APO, GMTP, SNP.
Baan
PeopleSoft: Financials, HRMS
Oracle Apps: Financials AP, AR, GL, Manufacturing, HRMS
Siebel
Manufacturing:
Architect/Designer:
Skills: Overall understanding about Data Modeling, Technical Architecture of DWH environment
along with usage of a tool.
Architecture (Physical Layout, Physical Specifications of Environment (Client, Server, Network)
and Logical Specs of DWH design
Tools: Erwin, ETL tool
Developer:
Automotive
Banking and Mortgage Services
Finance
Education
Energy & Utility
Government
Healthcare & Pharma
Insurance
Manufacturing
Sales & Distribution
Non-Profits
Process Industry
Real Estate & Construction
Retail
Telecom
Travel & Transportation
Utility Services
Shipping
Market Rates
Organization Structure
All the Technical Recruiters (TR) will be reporting to the respective Accounts Managers (AM)
All the staff at India office will have a meeting with the CEO, on every Friday at 9 pm IST along
with their status reports ,issues and achievements.
All the TRs will be working with all the AMs. (Eg. AM 1 can give the requirement to either TR A, B
or C. same way TR A can work on requirement from AM 1, 2 and 3).
Currently MSSIPL has 5 Accounts Manager and 8 Technical recruiters working from Hyderabad
and 4 from Chennai, India Office (efforts are on to add more recruiters).
Responsibilities of TR (Technical Recruiter)
These requirements will be provided by the AMs. (AM will be able to know if the TR is available to
work for his/her requirement thru the new Database system “I Business Suite”, which will be in
use, very soon). Till the database implementation the AMs should use E-mail facility
TR’s should be very good negotiators in rates/maintaining company norms and standards and
able to tactically handle vendors and consultants and see that consultants are sure to take up
projects then only should recommend to the AM’s
TR’s prime responsibility would be to collect the compatible resumes based on the requirement
and rate provided by the AM.
TR’s will be responsible to at least on a given day to identify one good consultant who can join or
prospective to join/ transfer to MSSI his employment and has to be indicated to any AM.
While looking for the right candidate it is important that the resume has all the mandatory skills
mentioned by the AM.
Once the TR picks the match resume, he/she should talk to the candidate about the availability,
location, check the communication skills and legal status.
Responsibilities of TR page 2
If the TR feels that the communication skills are good, he should try to get a technical interview
done by one of the TR or AM who has the technical knowledge of that particular skill.
Finally the TR will talk to the employer of the concerned candidate and negotiate and confirm the
rate, in consultation with AM.
Once a confirmation is received (signed NDA & legal status copy), TR should submit the resume
with contact details to the AM thru the “I Business Suite” Database System/E-mail.
The TR should touch base each of their database consultants on regular basis.
In case TRs come across any good requirements, they should forward it to one of the AMs and
can participate in the discussions. No one to one contacts with any of the present or prospective
clients without the knowledge of AM.
If a TR comes across a potential H1B transfer candidate, the TR can talk to the candidate and try
to get him on board (AMs help can be availed in this regard and also a separate document will be
provided which will be helpful in talking to such candidates).
TRs will not be posting any Ads on the head hunting sites (Dice, Monster etc).
Each month, TRs should make sure that a minimum of 2 of their candidates are placed thru the
AMs. If they fail to achieve this, it will be carried forward to the next month.
Responsibilities of AM (Accounts Manager)
Main responsibility will include placing the consultants on projects. Priority should be given first to
MSSI Hotlist consultant then resumes/consultants supplied by the TR and consultants contacted
by the AMs themselves.
All the client interactions like getting the requirements, negotiating rate, scheduling interviews,
closures etc will be done by the AMs.
Apart from fulfilling the requirements with the existing clients, The AMs will also work on building
relations with prospective companies to make as new clients/vendors.
AMs should also concentrate on making some smaller companies, with good consultants, as our
sub vendors and get holists from them to pass on to TMs/Database Admin.
Marketing the resumes from the database “I Business Suite”. (reverse strategy, for excellent
resumes)
With in AM’s there should be good communications and understanding to ensure that all
allocation is not having any clashes between them and also see that no specific TR’s has
been over loaded with jobs as regard to allocating more requirements or resumes and should
have equal distribution of work among TR’s and should maintain a standard process .
AMs will be working with the Admin department for handling the paper work or any other issue
related with the consultant.
Responsibilities of AM page 2
The AM should touch base each of their placed consultants on regular basis. By
keeping in touch, AM will be in a position to know when the candidate will available
again for marketing and also if they have any requirement at the client place which
can be filled by MSSI or referrals. (when database is in operation need to upload
the details been acquired)
All the AMs will have a target of 2 placements per month; in case of not meeting the
target it will be carried forward to the next month.
Where ever a Drug test or Background check is required, AM should request a copy from the
client and send it to the Admin department for record.
Recruitment Life Cycle (RLC)
RLC Process
Recruiting process starts when the requirement is sent to the Accounts Manager from a direct
Client or Preferred Vendor.
The AM checks the MSSI Hot List for candidates with relevant skills, if a matching resume is
found, it is submitted to the direct client or the preferred vendor. (The hot list is updated regularly
by AMs & TRs by doing H1 Transfers)
If there are no good resumes in the hot list the Requirement is assigned to the Technical Recruiter
(TR).
TR Studies the requirement and searches for the best suitable candidate, either in the search
engines or by contacting the suppliers through a broadcast.
If the Accounts Manager (AM) is satisfied with the resume, the resume is submitted to the end
client or the preferred vendor.
If the requirement is through a preferred vendor, the preferred vendor calls the consultant for
screening. If the consultant is short listed the resume is submitted to the end client.
If the requirement is directly from the end client, the AM submits the resume to the end client.
Interview is scheduled with the end client for the short listed consultant.
If selected, the client sends a purchase order (PO) to the preferred vendor.
Rate Negotiation is one of the most important tasks for the TR. Following are the Hourly
billing rate margins should be maintained while working with different categories of
consultants.
Corp – to – Corp : Billing is done to the supplier with a minimum $5-6/Hr margin
W2 Percentage Basis(70/30): 70 % of the billing rate which we get from the Preferred
Vendor/Client is paid to the consultant and no benefits are paid.
W2 Salary Basis : A fixed amount of salary is paid based on the billing rate with benefits.
1099 Basis : Hourly rate is paid to the consultant and the taxes will be paid by the consultant
VISA: A visa allows you to travel to the United States as far as the port of entry (airport or land border
crossing) and ask the immigration officer to allow you to enter the country. Only the immigration officer has
the authority to permit you to enter the United States. He or she decides how long you can stay for any
particular visit. Immigration matters are the responsibility of the U.S. Department of Homeland Security.
Immigrant visas are for people who intend to live permanently in the U.S. Nonimmigrant visas are for people
with permanent residence outside the U.S. but who wish to be in the U.S. on a temporary basis – for tourism,
medical treatment, business, temporary work or study.
Consultant : may be a software developer, analyst, tester, project manager, architect, database
administrator, network administrator or a person experienced in functional area, performing the related tasks
at the client location.
Client: Client may be a MNC, Fortune 500 or any mid size/small company in need of a technical/functional
consultant who can work on a temporary (corp-to-corp) basis.
Preferred Vendor: Usually the client has network of vendors who have signed agreement to supply the
temporary workers based on the requirement, this kind of vendors are known as Preferred Vendors. Eg: TEK
systems, Strategic Staffing Solutions and Comsys etc...
Sub Vendor : Sub Vendor is the company who helps the Preferred Vendor in getting the resources. Sub
vendors are suppliers to the preferred vendors.
NDA (Non Disclosure Agreement)
Resume Screening:
Experience: Check total IT experience of the Consultant and experience related to different skill
sets as per the requirement. A good Resume will have maximum number of well known US
clients.
US Experience : Should have minimum of 2 years experience in USA. Only onsite experience
with US clients should be counted as US experience, offshore projects related to US clients
should be excluded.
Skills : Should have a minimum 90% of the required skills. Make sure that the required skills are
used in the current project. Check the right combination of different skills used. Example, in a fake
resume a consultant might use Java with MS IIS web server.
Dates: Matching start and end dates reflecting the continuity of the projects.
Domain experience: Check if the consultant has the required domain experience. Example, if
the end client is a Bank, check if the consultant is having any banking domain experience.
Education: Check the educational qualification related to the requirement.
References: Check for the authentic references. Preferably from Americans (should be of tech
leads or project managers).
How to Identify the Right Candidate ?
Availability: The consultant should be available for a project immediately or before the start date.
Relocation issues: The consultant should be willing to relocate to the required project location.
Check communication skills: The consultant should have excellent communication skills.
Technical Screening: Brief Technical Screening is mandatory. To start with questions related to
the different projects he/she worked on should be asked. Technical screening on the required
skills can be done by the provided questionnaires.
Comfort level: Check if the consultant will be comfortable working with the current requirement.
Note :
In addition personal contacts with the vendor’s AMs and TRs should be maintained.
Follow ups for the requirements as well as for submissions should be done.
Work Authorization in US
OPT/CPT: It’s a 1 year temporary work visa given to foreign students after graduation
L1/L2 VISA : L1 Visa type applies for those type consultants who will work for short time (3
months - 6 months+) in US branch of the company.
GREEN CARD: Green card holder can work for any employer (Client) in US independently.
TN Permit : Canadian & Mexican citizens who are authorized to work in US.
Contract – Corp to Corp : Contract between the employer and the Vendor or employer and end
client.
Contract – Independent (1099) : Contract between a Consultant (GC or Citizen) and Preferred
Vendor or End Client, Consultant takes care of the Tax.
Contract – W2 : Contract between a Consultant and Preferred Vendor or End Client, Employer
takes care of the Tax.
Contract to Hire – Corp to Corp : Contract between the employer and the Preferred Vendor or
employer and end client where the consultant becomes a W2 Employee of the Client after a given
period of time.
Contract to Hire – Independent : Contract between the Independent Consultant and the
Preferred Vendor or end client where the consultant becomes a W2 Employee of the Client after
a given period of time.
Using Telephone
There are 1-16 lines present in the Phone. 1-5 Lines are reserved for Virginia Office.
Line 4 is allotted for interview calls.
Individual line is identified with individual Number.
How to do Paging :
To page from USA to India press Hold button and press Line 18.
To page from India to USA press Hold button and press Line 17.
Note :
If a line is on hold any extension can access to lift the phone.
Using Telephone
Note :
If a line is on hold any extension can access to lift the phone.
How to make a Phone Call ?
While talking on the phone, voice should be loud & clear with neutral accent.
Greeting should be very friendly eg: Hey ! How are you doing today.
While receiving a call say good morning/afternoon/evening Materials Software System, this is Aj
here.
Click on Sign In
Search Engines page 3
Click on Sign In
Search Engines page 4
i-Business Suite, an integrated family of business applications that provide all our
business information in one place. i-Business Suite offers you to manage our entire
business operations and track our resources globally everything in a single, integrated
and powerful solution. Additionally, i-Business Suite enables us to make better, faster
decisions through real-time business intelligence reports. Prevents multiple recruiters
working on the same requirement. Reduces the time spent on different Search Engines.
i-Business Suite combines the features and functionality of the following modules into
one powerful and affordable solution.
Customer Relationship Management
Contact Management
Applicant Tracking
Requirement/Job Management
E-mail Management
Sales Force Automation
Business Intelligence Reports
Features
Functionalities are suitable for various industries such as Contract and/or Permanent Staffing IT, Medical,
Healthcare, Engineering, Pharmaceutical, etc.
Simple User Interface. With few clicks user is accessible to all relevant inter-related data in each step of the
process.
Tracks all of your activities, whether it is a Sales Calls, Interview, Capturing Feedback, Phone Call, etc.
Using our seamless E-mail integration with Recruiters and Sales person can access their corporate E-mails from
this tool.
Extensive real-time Management Information System (MIS) reporting enables you to track the business operations
and make better, faster decisions.
Value Proposition
i-Business Suite is specifically aimed at helping organizations with their business operations needs. It
is positioned to be a low-cost, high-value added solution for the businesses that want to minimize
costs while increasing efficiency throughout the organization. i-Business Suite includes the "most-
critical" business operation features from similar applications, but at an extremely affordable cost.
Useful Information for H1 Transfer
Employee Benefits:
1.Does MSSI provide medical insurance for employees and their immediate family?
MSSI provides medical insurance only for the Employees, their families are not covered. *We
provide the medical insurance on a cost sharing basis (Eg. 50/50), this ratio should be negotiated
with the consultant, based on the salary we offer and the rate we can get.
2. Life Insurance
Covered by the company’s Corporate Umbrella Coverage.
3. Direct Deposit
At this point, MSSI is not offering Direct Deposit. (but can do a bank to bank wire transfer in case
of emergency)
4. Paid Vacations
10 paid vacation, (if we are offering paid vacation, need to make sure the cost is added while
negotiating the Salary)
5. Paid Holidays
All National holidays only.
6. Long Term Disability Insurance
Covered by the company’s Corporate Umbrella Coverage.
7. Worker Compensation
Covered by the company’s Corporate Umbrella Coverage.
8. Overtime
Overtime (extra bill hours) are paid on a regular billing rate basis (no 1 ½ rate).
9. Technical Training
Can be provided, if required.
FAQs page 3
2. I-140 : This stage requires a 3-9 months based on the priority date.
Other Offices :
Arkansas, Florida, Nebraska, California, Texas, Tennessee
INDIA Offices :
Hyderabad :
Suite 408, 4th Floor & Suite 1602, 16th Floor,
Babukhan Estate,
Basheerbagh,
Hyderabad - 500 001.
Andhra Pradesh, India.
Phone :091-40-23298044
Chennai :
MHV Pinnacle, 2nd floor,
27, Govindu Street, (off G.N.Chetty Road)
T.Nagar, Chennai-600 017
Phone: 091-44-55622907
The End