Basic US

Recruitment
Recruitment Process

Recruitment Process starts when a client has a job

position and needs to fill that position.

Requirements
Source of requirement: We get requirements from
Business Development teams, Direct Sales teams,
Preferred Vendors.

Types of Requirement
Contract: Contract positions come for a fixed timeframe
or Contract plus extension. Anyone can work on Contract
positions irrespective of their work authorization.
Recruitment Process

Contract to Hire:
CTH Position will be initially for a fixed timeframe and
once that time frame is over the client offers the
Consultant a permanent position. Only US Citizens, Green
Card Holders and GC-EAD holders are eligible for
Fulltime positions. H1B’s are only eligible if the client is
ready to provide sponsorship.

Fulltime/Permanent:
Fulltime positions are direct hire positions. Only US
Citizens, Green Card Holders and GC-EAD holders are
eligible for Fulltime positions. H1B’s are only eligible if
the client is ready to provide sponsorship.
Employment Categories

 Client – A person or organization using the services of

another professional person or company
 Vendor – A person or company offering services
 Candidate - A person or company offering services
 Consultant/Contractor – A person who is on NLB’s
payroll working for NLB’s client
 Salary – Form of periodic payment from an employer to
an employee, which may be specified in an employment
contract
Employment Categories

 Payroll Tax – Taxes imposed on employers or

employees, and are usually calculated as a percentages
of the salaries that employers pay their staff. Payroll
taxes generally fall into two categories; deductions
from an employee’s wages, and taxes paid by the
employer based on the employee’s wages
 Benefits – Perquisites given to a consultant over and
above the regular pay
Tax Terms in US Recruitment

W2
 Consultant is on the direct payroll of the Employer
 Employer is responsible to take care of: Salary/Hourly
rate, Employer/Employee Taxes, Benefits
 20% overhead cost on W2 (Hourly) Employees
 Categories of W2:
W2 Hourly W2 Salaried

Paid on an hourly basis Paid on Monthly/Annual basis

Eligible for overtime Not eligible for overtime

Benefits are paid Benefits are paid and also contributed by

the employer
Tax Terms in US Recruitment

Corp to Corp
Also called as Corp to Corp, Sub-Contracting, Corporation
to Corporation, C2C and CTC.
 NLB Services enters into a Contractual agreement with
a 3rd party company to perform the job. NLB Services
shares the profile of the candidate who is on the
payroll of the 3rd party company. Once the candidate
gets hired for the job he still remains on the payroll of
the 3rd party company and works for the client
through NLB Services.
 Self Inc.- Consultant owns a company which is
registered with the US Government and the consultant
works as an “Independent Contractor” through his own
company.
Tax Terms in US Recruitment

Incorporation/1099
 Generally operates the company as a Sole Proprietor or
single member limited liability company. In this, NLB
Services enters into an agreement with the consultant
who is on the payroll of his own company which is
registered with the US government
 Consultant receives salary from NLB Services for the
work but he himself is responsible to take care of his
payroll tax and benefits. If he doesn’t pay these
taxes, NLB Services is held responsible.
Visas

What Is Visa?

Visa is an entry clearance certificate that is placed in a

travel or passport document, which gives you permission
to enter into the applied country.

Types of Visas:

Visa’s are mainly classified into two major categories

➢ Immigrant Visa
➢ Non immigrant Visa
Visas

Immigrant Visa?

Immigrant Visas are for people who intend to live

permanently in the US.

Types of Immigrant Visas:

GC(Green Card): An official document issued by the US

Government to alliance allowing them to work
permanently in US.
Visas

Non Immigrant Visa?

Non immigrant Visa's are for those people with permanent residence
outside the US but wish to be in the US for a temporary basis- for
tourism, medical treatment, business, temporary work or study.

Types of Non- Immigrant Visa

H1B- Work permit: This is a work permit under the US immigration in

which aliens can enter US for three years if they work in a specialized
field and their employers cannot fill the position locally. The three
years can also be extended to six years. Programmers and other
technicians in the computer field enter the US under this status.
Visas

Non Immigrant Visa?

H4- Spouse of H1b visa holder (not a work visa)

B1/B2- Business/Tourist Visa- Business travelers can enter the US

using this visa.

L1- Intra Company Transfer/ Dependent Visa- L1 is a Non-Immigrant

visa which allows companies operating both in the US and abroad to
transfer certain class of employees from its Foreign Operations to the
US Operations for seven years. (E.g. To IBM USA from IBM India)

L2 – Spouse of L1 visa holder (not a work visa, if they want to work

they can apply for a EAD Card and get a “L2 EAD”)
Visas

Types of Work Visas in the US:

 US Citizen
 Green Card Holders
 H1B
 EADs (Employer Authorization Documents)
 TN – Canadian or Mexican Citizens
Below are some common categories of EADs
 OPT-EAD (Optional Practical Training) Category – C03
 GC-EAD C09
 H4-EAD C26
 L2-EAD A18
Visas

US Citizenship:

A US Citizen is fully authorized to work for any of the organizations

based out of the US. Does not require to show any work
authorization. A person can get US Citizenship either by being born
there or by the Naturalization process.

Green Card Holders:

Also known as Permanent Residence of the US is the immigration
status of a person authorized to live and work in the US permanently.
Visas

H1B:
It is a kind of work visa, which allows the US Employer to employ
foreign workers in special occupation. The maximum extension of this
Visa is 6 years. A Person cannot directly file for H1B visa, it can be
only filed through an employer of the consultant.

EADs:
It stands for Employer Authorization Documents, commonly known as
“Work Permit” is a document issued by the United States Citizenship
and Immigration Services (USCIS) that provides temporary employment
authorization to non-citizens in the US. Some of the categories are
mentioned above.
Recruitment Call Script

1. Call Opening

Introduction
 Hi, Am I speaking with “Name of the candidate”? Hi
“Name of candidate”, my name is “Recruiters name”
and I am calling from NLB services. How are you doing
today?
 In response to the candidate, “I am doing fine. Thank
you for asking.
 If the candidate inquires about NLB services/Client
 NLB services is a renowned US IT staffing firm and
provide services to our clients spread across the US.
Recruitment Call Script

Purpose of the call

 This call is regarding a job opportunity for the position

of “Title of the requirement” that I have with my
client “Name of the client”. I came across your resume
on “Name of job portal” and I am curious to know if
you are currently exploring the market for job
opportunities and whether you are available to join
immediately. So, are you looking for an opportunity?
(If No, ask for reference).
 Seek Permission
 Is this a good time to talk?
Recruitment Call Script

2. Job Details

Location
 “Name of the candidate”, I see that you are currently
based in “Name of the City/State” as per your resume,
is this correct? The location for this job opportunity is
“Location – City/State”.
 In case of a local position: My client is based out of
“Location”, is this within commutable distance for you?
Recruitment Call Script

2. Job Details

 In case of relocation: Would you be fine to relocate

for this job opportunity? Please confirm that you will
be able to take care of the relocation expenses or if
you would require relocation assistance?
 Duration and Employment type
 The duration of the contract is “Duration of the
contract”. Also, I would like to inform you that for
this position the client requires candidates to work on
W2 hourly, with benefits. Would you be fine with
that?
Recruitment Call Script

3. Work Status

 “Name of the candidate” are you currently employed?

 If the answer is in affirmation
 Is this a contract or a permanent position?
 Contract position: Can you please confirm when your
contract is going to get over? If the response is a long
time from the current date; Would it be ok if I call
you after…….weeks/months if I get any good
opportunity regarding the same or similar position? In
the meantime, it would be nice if you could give me
some references or pass the word on.
Recruitment Call Script

3. Work Status

 Is there a possibility of your contract getting

extended?
 Permanent Position: Since you are working on a
permanent position, can you please confirm why you are
looking for a change?
 If the candidate says that he’s no longer employed…
 Can you please confirm when did your last assignment
end?
Recruitment Call Script

3. Work Status

 If the candidate shows absolutely no interest in the

position offered… In the meantime, it would be nice if
you could give me some references or pass the word
on.
 Confirm employment type (W2 – Full-Hourly, Corp-
Corp)
 Please confirm which employment type you are working
on in your current/last project.
Recruitment Call Script

4. Work Eligibility

Sponsorship

 Would you require a work permit sponsorship now or in

future to work in the US?
 May I know your work authorization status?
Recruitment Call Script

5. Job Description

“Name of the candidate”, is it possible for you to access

your personal email right now? As I would like to share
the JD with you so that you can have a look while we
discuss about the job opening.
Let me brief you about the requirement, our client is
looking for a “Title of the position” who should have
experience with Technologies like…
Discuss the job requirement with the candidate; ask
Open-Ended questions. Make sure to get the below
details:
Recruitment Call Script

5. Job Description

 Total years of experience

 Relevant years of experience (on given requirement)
 Candidate’s Primary/Core Skills (as per the JD)
 Have you ever worked for this client before? If yes;
was it a Contract or Permanent position?
 Education/Certification details

“Name of the candidate”, I would request you to please

highlight the relevant skills/write more about your
experience which is relevant to the JD and send me the
updated word copy of your resume.
Recruitment Call Script

6. Negotiation

May I know the pay rate you are making in your current
project? May I know the pay rate that you were making
in your last project?
What are you expecting from our job opening?
Negotiate with the candidate to get the confirmation on
the rate.
“Name of the candidate”, do we agree to work with NLB
services at ------“Pay rate + Benefits”?
Recruitment Call Script

7. Commitment

Grilling the candidate on offers and interviews in pipeline

Do you have any pending offers or have you been by any
other company?
Availability for client interview
Would you be available for an in-person round of interview on
a short notice if the client requests for one?
Just for the documentation purpose, can you please confirm
what time-slots will suit you?
Recruitment Call Script

7. Commitment

Offer preferences
If you have an offer from our company along with another
offer, what would be your criteria to choose the appropriate
one?
Availability to start on the project
If everything goes fine and we have the offer; can you
please confirm when will you be able to start working on the
project?
Vacation Plans
Please confirm if you have any vacation plans in the next 2-3
months
Recruitment Call Script

8. Post negotiation confirmations

Background check and Drug test confirmations

I would like to inform you that our client requires a
background and drug test to be completed as part of their
standard process.
References
We would require references of your previous Reporting and
Hiring managers. Would you be able to share it with us if
requested by the client at a later stage?
Recruitment Call Script

8. Post negotiation confirmations

Confirming contact details

“Name of the candidate”, I have your email address as “Email
address of the candidate”. Can we take this as your primary
email address to send you details in future?

The number that I’m calling you on; shall I take this number
as your primary contact number? Do you have an alternate
contact number or email address so that we can get in touch
if we are unable to reach you at your primary contact
information?
Recruitment Call Script

9. Follow up on Documents and Dual Submission

Right to represent email

I will send you one right to represent and rate confirmation
email which would have all the call details that we have
discussed. Please fill in the required details and send it back
to me, then only will I be able to forward your resume to the
Hiring Manager.
Can you please confirm when can I expect a response from
you?
Any other document (If applicable)
Confirm the documents
Recruitment Call Script

9. Follow up on Documents and Dual Submission

Dual Submission
I would also like to advise you not to submit your resume
through any other Staffing Agency for the same opening and
client as it would lead to a “Dual Submission” and your
candidature might get rejected by the client.
Recruitment Call Script

10. Call Closing

Thank you for your time and cooperation “Name of the

candidate”, it was nice talking to you. Please feel free to
get in touch with me on my contact number “--- --- ---
“ or you can reply to my email if you have questions.
You have a great day ahead.
Recruitment Call Script

Voice Message Script

To leave a voice message, here’s a script you might want to use.

Hi “Name of the candidate”, this is “Your Name” calling from NLB

services. I called you regarding an opportunity that could be a good fit
for you “Job Title” position in “Location” and I wanted to check if you
would be interested. If you are available please give me a call on “Your
Number”, I repeat “Your Number” to discuss the job further. I am also
sending you the JD on “Candidate’s email address”, you can also reply on
the same. Looking forward to talk to you soon.

Thank you “Name of the candidate”, you have a good day ahead.
QUESTIONS???
 Practice
What’s next?