Republic of the Philippines

Province of Iloilo
Municipality of San Rafael
BARANGAY SAN FLORENTINO

-oOo-

OFFICE OF THE PUNONG BARANGAY

EXECUTIVE ORDER NO.003

SERIES OF 2019

AN ORDER ORGANIZING THE BARANGAY ANTI-DRUG ABUSE COMMITTEE (BADAC)

WHEREAS, DILG MC Nos. 98-227 date December 2, 1998-226 dated December 21, 1999, 2001-
90 dated July 26, 2001 and 2003-131 dated June 23, 2003, ll pertaining to the creation of the
Anti- Drug Abuse Councils (ADAC) in all Provincial Governors, City Mayors and Punong
Barangays are hereby directed to immediately reactive and strengthen, or cause the creation of,
in case there is still none in their respective ADACs.

NOW, THEREFORE, by virtue of the powers vested in me by law, I , VALENTIN B. SULATORIO ,

Punong Barangay of Barangay San Florentino, San Rafael, Iloilo, do hereby order for the
organization of Barangay Anti- Drug Abuse Council to be composed of the following:

Chairperson :---------------------------------------------------------VALENTIN B. SULATORIO

Vice-Chairperson: Peace and Order Com.------------------- RICHARD G. PACLIBAR
Members:
Barangay Chief Tanod ------------------------------------------ PORFERIO JR. B. SULATORIO
SB Chair of Committee on Women And Family ------------JANELLY D. BEDOY
BSK Chair --------------------------------------------------------- MARJON P. DAILAN
NGO Representative--------------------------------------------- PEDRITO A.GUSTILO
Faith Based Organization---------------------------------------- JESSIE M. RUTA
Public School Representative----------------------------------- CYNTHIA S. BALDEVIESO

The Municipal Chief of police or his representative shall act as adviser of the Anti- Drug Abuse
Council (BADAC).

Functions:
1. Serve as focal point through which various organizations and individuals work together
cooperatively in the planning, implementation and evaluation of programs on drug prevention;
2. Provide for an effective mechanism for the coordination of existing serves and programs
those which might be developed in the immediate future ;
3. Provide a mechanism to obtain funds, volunteer facilities and technical expertise;
4. Conduct information and education campaign on the ill-effect of illegal drugs,
5. Prepare a confidential watch-list of drug users and pushers found in the LGU’ s area of
jurisdiction to be submitted to the PNP Anti-Illegal Drug Task Force for the latter’s validation or
verification leading to the arrest and filling of appropriate charges;
6. Performed other related responsibilities as may be assigned by competent authorities.

Done this 15th day of January, 2019 at Barangay San Florentino San Rafael, Iloilo.

VALENTIN B. SULATORIO
Punong Barangay
 Republic of the Philippines
Province of Iloilo
Municipality of San Rafael
BARANGAY SAN FLORENTINO
-oOo-
OFFICE OF THE PUNONG BARANGAY

EXECUTIVE ORDER NO.014

SERIES OF 2019

AN EXECUTIVE ORDER REACTEVATION THE BARANGAY HEALTH EMERGENCY RESPONSE TEAM

OF BARANGAY SAN FLORENTINO, SAN RAFAEL, ILOILO.

WHEREAS, DILG Unnumbered Memorandum Circular No. 2009-01 dated May 27, 2009 direct all
Local Chief Executive to reactivate Barangay Health Emergency Response Team (BHERT) within
jurisdiction to address the containment, prevention and control of A (H1N1) at Barangay Level.

WHEREAS, The Barangay Health Emergency Response Team shall be headed by an Executive
Officer, appointed by the Punong Barangay, with One (1) Barangay Tanod member and One (1)
Barangay Health Worker a member.

WHEREAS, the BHERT shall perform the following function.

1. with or without the list of arrival from the May or supposed to be given by the Bureau of
Immigration conduct Visit in the home of every arriving from Influence a (H1N1)
affected country.
2. Immediately list down the person (s) the arrival come in contact with prior to his arrival
in his residence.
3. Take temperature daily of the arrival and observe any signs like cough difficulty in
Breathing or shortness of breath.
4. If the symptoms are observed and the arrival becomes a suspect, provide protective
gadgets to the suspect, including the members of the household Immediately isolate
and confine the suspect to a room away from the member of the household prior to his
immediate transport to a DOH- designated Influence A(H1N1) referral center or
hospital. for further examination and treatment.
5. Monitor the case, place the rest of the household also under a 14 day home treatment.
Repeat the process for them. Including contact tracing. If no sign manifest ,declare them
disease free and
6. Report the Punong Barangay on measures or actions taken arrival.

WHEREAS, the persons to be monitored by the BHERT:

1. Arrival from any Influence A (H1N1) affected country or area.
2. Household members direct with in an Influence A (H1N1) case, and
3. Those with fever of more than 38dergess centigrade and other respiratory symptoms
like cough, difficulty in breathing or shortness of breath.

NOW THEREFORE , I,VALENTIN B. SULATORIO , Punong Barangay of Barangay San Florentino,

San Rafael, Iloilo, by virtue of the power vested in me by law do hereby order the creation of
the Barangay Health Emergency Response Team (BHERT) which shall be composed of the
following:

ROMEO B. DARULLO JR. ------------------------ Executive Officer

RENATO DAGO-OC-------------------------------Barangay Tanod
MERIAM A. DAYADAY----------------------------Barangay Health Worker

This Executive Order shall take effect immediately.

 DONE this 30th day of MARCH, 2019 at Barangay San Florentino, San Rafael, Iloilo,
Philippines.

VALENTIN B. SULATORIO
Punong Barangay
 Republic of the Philippines
Province of Iloilo
Municipality of San Rafael
BARANGAY SAN FLORENTINO
-oOo-
OFFICE OF THE PUNONG BARANGAY

EXECUTIVE ORDER NO.010

SERIES OF 2019

AN EXECUTIVE ORDER ORGANIZING THE BARANGAY GENDER AND DEVELOPMENT FOCAL

POINT SYSTEM (BGFPS)

WHEREAS, the 1987 Philippine Constitution recognizes the fundamental equality of

women and men before the law;

WHEREAS, RA 7160, otherwise known as the Local Government Code of 1991, the
General Appropriations Act (GAA), the Magna Carta of Women (MCW) and other international
commitments particularly the Convention on the Elimination of All Forms of Discrimination
Against Women (CEDAW), the Beijing Platform for Action (BPA), and the Millennium
Development Goals (MDGs) pursue women empowerment and equality and adopt gender
mainstreaming as a strategy to promote and fulfill women’s human rights and eliminate gender
discrimination in government systems;

WHEREAS, RA 9710, otherwise known as the Magna Carta of Women (MCW),

recognizes the role of women in nation building and ensures the substantive equality of women
and men in the Local Government Units (LGUs);

WHEREAS, RA 7192, otherwise known as the Women in Development and Nation

Building Act and its IRR provides for the organization of the Barangay Gender and Development
Focal Point System (BGFPS) which shall act as mechanism to ensure the programs and policies
of LGUs are gender-responsive;

WHEREAS, JMC 2013-01, mandates the GAD mainstreaming in the LGU thru the
organization of Barangay Gender and Development Focal Point System (GFPS) and shall serve as
the catalyst for policy inputs, gender-responsive programming and ensure that gender concerns
are addressed as interventions for development;

NOW, THEREFORE, I, VALENTIN B. SULATORIO, Punong Barangay of Barangay San

Florentino, San Rafael Iloilo, by virtue of the power vested in me by law do hereby order the
organization of the Barangay Gender and Development Focal Point System (BGFPS):

SECTION 1. COMPOSITION:

Chairperson: VALENTIN B. SULATORIO, --------------Punong Barangay

Vice-Chairperson: JANELLY D. BEDOY,-------------------Barangay Kagawad Chairperson on

Committee on Women, Children and Family

Members: JANELLY D. BEDOY, -----Barangay Kagawad Chairperson on Committee on

Appropriations
MARJON P. DAILAN, -------SK Chairperson
LALIN L. SULATORIO,------- Barangay Health Worker
LOWELL L. JOLO,------------ Barangay Treasurer
LEDA L. CALDERON, -------Violence Against Women (member) (VAW) Desk Officer
JEAN G. DECLARO, -----------Barangay Nutrition Scholar
PORFERIO B. SUALATORIO, --Tanod Executive Officer
 NIDA A. DARULLO,------------- Day Care Worker
MARILYN S. DAYADAY-----------, Lupong Tagapamayapa Member
MERIAM A. DAYADAY,------------ Women’s organization existing at the barangay
level
LEAH S. PEREZ ---------------------, Barangay Human Rights Action Officer, where
existent
____________________________, Members of the private sector and academe,
as appropriate

SECTION 2. BGFPS GENERAL FUNCTIONS:

1. Lead in mainstreaming GAD perspective in LGU policies, plans and programs. In the process,
they shall ensure the assessment of the gender-responsiveness of systems, structures, policies,
programs, processes, and procedures of the LGU based on the priority needs and concerns of
the constituencies and employees, and the formulation of recommendations including their
implementation;

2. Assist in the formulation of new policies such as the GAD Code in advancing women’s
empowerment and gender equality;

3. Lead in setting-up appropriate systems and mechanisms to ensure the generation,

processing, review, and updating of sex-disaggregated data or GAD database to serve as basis in
performance-based and gender-responsive planning and budgeting;

4. Coordinate efforts of different divisions/offices/units of the LGU and advocate for the
integration of GAD perspectives in all their systems and processes;

5. Spearhead the preparation of the annual and performance-based LGU GAD Plan and Budget
(GPB) in response to the gender issues and or concerns of their locality and in the context of the
LGU mandate; and consolidate the same following the form and procedures prescribed in JMC
2013-01. The GFPS shall likewise be responsible for submitting the consolidated GPBs of the
LGU;

6. Lead in monitoring the effective implementation of the annual GPB, GAD Code, and other
GAD-related PPAs;

7. Lead the preparation of the annual LGU GAD Accomplishment Report (GAD AR) and other
GAD reports that may be required under the MCW and JMC 2013-01;

8. Strengthen linkages with other LGUs, concerned agencies or organizations working on

women’s rights and gender and development to harmonize and synchronize GAD efforts at
various levels of local governance;

9. Promote and actively pursue the participation of women and gender advocates, other civil
society groups and private organizations in the various stages of development planning cycle;
giving attention to the marginalized sectors; and

10. Ensure that all personnel of the LGU including the planning and finance officers are
capacitated on GAD. Along this line, the GFPS will recommend and plan appropriate capacity
development programs on GAD for its employees as part of and implemented under its regular
human resource development program.

This Executive Order shall take effect immediately.

DONE this 30th day of MARCH, 2019 at Barangay San Florentino, San Rafael, Iloilo,
Philippines.
.

VALENTIN B. SULATORIO
Punong Barangay

Republic of the Philippines

Province of Iloilo
Municipality of San Rafael

BARANGAY SAN FLORENTINO

OFFICE OF THE SANGGUNIANG BARANGAY

BARANGAY ORDINANCE NO. 001

Series of 2019

‘’ AN ORDINANCE ENACTING REVISED BARANAGAY OMNIBUS TAX CODE OF BARANGAY SAN

FLORENTINO, SAN RAFAEL, ILOILO’’

Sponsored by: Kagawad Romeo Jr. B. Darullo

Co- Sponsored by: Kgd: Janelly D. Bedoy

WHEREAS, Section 129 of the Local Government Code of 1991 ( R. A.7160) states: POWER TO
CREATE SOURCES OF REVENUE- Each local government shall exercise its power to create its
own sources of revenue and levy taxes, fees and charges subject to the provision herein,
consistent with the basic policy of local autonomy, Such Taxes, fees, and charges shall accrue
exclusively to the local government units;

WHEREAS, Section 152 of R.A. 7160 States: scope of taxing powers- the barangay may levy
taxes, fees, and charges, as provided in this article which shall exclusively accrue to them:

a).Taxes- On stores or retailers with fixed business establishments with gross sales or receipts
of the preceding calendar year of fifty thousand pesos (Ph. 50,000.00) less, in the case at the
rate of one percent (1%) on such gross sales or receipts.

b). Barangay Clearance- No city or municipality may issue any license or permit for any business
or activity unless a clearance is first obtained from the barangay where such business or activity
located or conducted. For such clearance, the Sangguniang barangay may impose a reasonable
fee.

WHEREAS, Section 132 of R. A.7160 conducted that LOCAL TAXING AUTHORITY- the power to
impose a tax, fee, or charge or to generate revenue under this code should be exercised by the
Sanggunian of the local government unit concerned through an appropriate.

WHEREAS, there is a a need for the barangay to raise revenue to augment its operational
expenses and finance its various projects;

THEREFORE, In response to a need, the Sangguniang Barangay hereby adopts and approves
the following rates, which are to be applied uniformly:

BE IT ORDAINED BY THE SNNGUNIANG BARANGAY OF SAN FLORENTINO, SAN RAFAEL , ILOILO,

IN ITS REGULAR SESSION ASSEMBLED:

SECTION 1- TITTLE. This Ordinance shall be known as REVISED BARANGAY OMNIBUS TAX CODE
OF 2019 of San Florentino, San Rafael, Iloilo.

SECTION 2- FUNDAMENTAL PRINCIPLES. The following principles shall govern the exercise of
the taxing and other revenue- raising powers of Barangay San Florentino.

1. Be equitable and based as far as practicable on the taxpayer’s ability to pay;

2. Be levied and collected only for public purposes;
3. Not be contrary to law, public policy, national economic policy, or in restraint of trade;
4. Not be unjust, excessive, oppressive, or confiscatory;
5. The collection of local taxes, fees, charges, and other impositions shall in no case be let
to any private person;
6. The revenue collected pursuant to the provisions of this Ordinance shall insure solely to
the benefit of, and be subject to disposition by the local Government of Brgy. San
Florentino unless otherwise specifically provided herein; and
7. As far as practicable, the Local Government of Barangay San Florentino shall evolve a
progressive system of the taxation.

SECTION 3- SCOPE OF APPLICATION. This ordinance shall apply to all business entities and
inhabitants within the political jurisdiction of Brgy. San Florentino as defined and enumerated
in

SECTION 4- DEFINATION OF TERMS. When used in this Title, the term:

1. Agricultural product- includes the yield of the soil, such as corn, rice, coconut,
sugarcane, root crops, vegetables, fruits, flowers, ornamental plants and their
byproducts, all kind of fish; poultry; and livestock and animal products whether in their
original form or not.
The phrase “whether in their original form or not” refers to the transformation of said
product by the farmer, producer, or owner through application of processes to preserve
 or otherwise to prepare said products for the market such as freezing, drying, salting,
smoking, or stripping.
2. Amusement- is a pleasurable diversion and entertainment. It is synonyms to relaxation,
avocation, pastime or fun;
3. Amusement places- includes theaters, cinemas, concert halls, circuses and other places
of amusement where one seeks admission to entertain oneself by seeing or viewing the
show or performances.
4. Business- means trade or commercial activity regularly engage in as a means of
livelihood or with to profit.
5. Capital Investment- is the capital which a person employs in any undertaking, or which
he contributes to the capital of a partnership, corporation, or any other juridical entity
or association in a particular taxing jurisdiction;
6. Banks and other financial institutions- banks and non-bank financial intermediaries,
lending investors, finance and business companies, pawnshops ,money shops, insurance
companies, stock market. stock brokers and dealers in securities and foreign exchange,
as defined under applicable law, or rules and regulations there under;
7. Contractor- includes person, natural or juridical, not subject to professional tax under
Section 139 of R.A.7160, whose activity consist essentially of the sale of all kinds of
services for a free, regardless of whether or not the performance of the services Calls for
the exercise or use of the physical or mental facilities of such

SECTION 7- VARIOUS BARANGAY CLEARANCES, FEES, PERMITS, FILING FEES, AND OTHER
CHARGES APPLICATIONS.

BARANGAY CLEARANCES/ CERTIFICATION

 Clearances- for employment, postal identification, certification of residency and other
similar personal purposes P50.00
 Clearances- for travel permit of animals P100.00
 Request of Public Records in Katarungan Pambarangay and Sangguniang Barangay per
doc. P50.00
 Republic of the Philippines
Province of Iloilo
Municipality of San Rafael
BARANGAY SAN FLORENTINO
-oOo-

OFFICE OF THE PUNONG BARANGAY

EXECUTIVE ORDER NO. 009

SERIES OF 2019

TO: LEAH S. PEREZ

Barangay Secretary

FROM: VALENTIN B. SULATORIO

Punong Barangay

SUBJECT: DESIGNATION AS BARANGAY HUMAN RIGHTS ACTION OFFICER OF BARANGAY

SAN FLORENTINO, SAN RAFAEL,ILOILO

DATE: FEBRUARY 15, 2019.

In exigency of public service, you are hereby designated as Barangay Human Rights
Action Officer of Barangay San Florentino, San Rafael, Iloilo.
You are hereby directed to perform the duties and responsibilities of the BHRAO as
mandated by law. This order shall take effect until such time that the Barangay Assembly shall
select the BHRAO by plurality of votes during the assembly.

Please be guided accordingly.

VALENTIN B. SULATORIO
Punong Barangay
 SO ORDERED:

CC: Office of the MLGOO

SAN RAFAEL, ILOILO

Republic of the Philippines

Province of Iloilo
Municipality of San Rafael

BARANGAY SAN FLORENTINO

OFFICE OF THE SANGGUNIANG BARANGAY

EXECUTIVE ORDER NO. 011

Series of 2019

AN EXECUTIVE ORDER CREATING A BARANGAY PHYSICAL FITNESS AND SPORTS

DEVELOPMENT COUNCIL AND REORGANIZING ITS COMPOSITION

WHEREAS, Executive order No. 63 mandates the creation of Physical Sports

Development Councils at all levels including the Barangays;

NOW THEREFORE, I, VALENTIN B. SULATORIO, Punong Barangay of Barangay San

Florentino, by virtue of the powers vested in me, do hereby order and direct the following:

SECTION 1. Reorganizing of the Barangay Physical Fitness and Sports Development

Council

The Barangay Physical Fitness and Sports Development Council of Barangay Florentino, San
Rafal,Iloilo is hereby reorganized with the following composition, to wit;

Chairman: VALENTIN B. SUALTORIO Punong Barangay

Member: MARJON P. DAILAN SK Chairman
MILA JACA School Principal/Head teacher
JASON B. GANZON Kagawad/Sports Coordinator
______________________ Purok President
JESSIE M. RUTA NGO Representative
JOSE D.PACLIBAR NGO Representative

SECTION 2. Functions of the Barangay Physical Fitness and Sports Development

Council

The Barangay Physical Fitness and Sports Development Councils shall be responsible for
the following functions:
1. Meet at least once a month to plan and formulate a blueprint for a short, medium
and long term for sect oral spots based on the National policy program of “Sports of
all” including a well synchronized year round calendar of sports activities and
competition culminating in a national” Palarong Pambansa ”;
2. Conduct Local “Sports submits” in consultation with other public and private entities
concerned to identify and prioritize sports programs and activities in their respective
areas of concern and to monitor, review, and validate their program;
3. Oversee and ensure the implementation of the Physical Fitness and sports program
and activities in their respective areas of concern; i.e. DepEd for physical education
and school sports, DILG and LGU’s for community –based sports, DND for military
sports, DOLE for labor sports, POC and NSAs for elite sports for international
competitions, and GAB for professional sports;
4. Disseminate proper information on the national policy and program, including their
local programs to encourage the active participation of their constituents on
physical fitness and sports activities;
5. Assist in the identification, recruitment, and training of gifted and talented athletes
from their areas to ensure wide base for the selection of national athletes who will
represent the country in international sports competitions; Submit a quarterly
report to the chairman of the National PFSDC and furnish a copy of the same to the
Philippines Sports Commission; and
6. Perform other functions deemed necessary to promote and implement the National
Policy and Program.

SECTION 3. Repealing Clause

All prior issuances in the organization and functions of the Barangay Physical
Fitness and sports Development Council herewith shall be deemed superseded or
modified or repealed by his order.

SECTION 4. Effectively

The amendment and reorganization of the Barangay Physical Fitness and Sports
Development Council as herein provided shall effect immediately.

DONE this 15th day of March ,2019 at Barangay San Florentino, San Rafael,
Philippines.

VALENTIN B. SULATORIO
Punong Barangay

Republic of the Philippines

 Province of Iloilo
Municipality of Municipality
BARANGAY SAN FLORENTINO
-oOo-
OFFICE OF THE PUNONG BARANGAY

Executive Order No.012

Series of 2019

“AN EXECUTIVE ORDER REORGINIZING THE BARANGAY COUNCIL FOR THE PROTECTION OF
CHILDREN”

WHEREAS, President decree No. 603 (Child Youth Welfare Code) states that “Every
Barangay council shall encourage the organization of the Local Council for the Protection of
children (LCPC) and shall coordinate with the Council for the Welfare of Children (CWC)in
drawing and implementing plans for the promotion of child and youth welfare”,.

WHEREAS, there is a need to reorganize the Local Council for the Protection of Children
to ensure synchronization of policies, programs and projects for children;

WHERAS, the Department of the Interior and Local Government (DILG) issued MC No.
2002-121 that provided revised guidelines on the organization and strengthening of the Local
Council for the Protection of Children (LCPC) incorporating thereat Early Childhood Care and
Development (ECCD) coordinating Committees at all local levels;

NOW, THEREFORE, I, VALENTIN B. SULATORIO, Punong Barangay of Barangay San

Florentino, San Rafael, Iloilo, by virtue of the powers vested on me by law do hereby order:

SECTION 1. The Barangay Council for the Protection of Children (BCPC) is hereby
organized to be composed of the following:

Chairman: Valentin B. Sulatorio Punong Barangay

Vice-Chairman: Marjon P. Dailan SK Chairman
Members: Nida A. Darullo Day Care Worker
Evy Dayaday PTA President
Chairman, Barangay/Pastoral Council
Pastor Jessie M. Ruta CSO/NGO Representative
Luna P. Amihan School Principal Head Teacher/Rep.
Jean Declaro Midwife/ BHW/ BNS
President Pupil Government

SECTION 2. The Executive Committee shall have the following powers and functions:
1. Foster the education of every child in the Barangay;
2. Encourage proper performance of duties of parents;
3. Protect and assist abandoned and maltreated children;
4. Take steps to prevent juvenile delinquency and assist parents of children with
behavioral problems;
5. Adopt measures for the health of children;
6. Promote opening and maintenance of playgrounds and day care centers and other
services necessary for child and youth welfare;
7. Coordinate the activities of organizations devoted to the welfare of children and
secure their cooperation;
8. Promote wholesome entertainment in the community, especially in movie houses;
9. Assist parents whenever necessary in securing the expert guidance counseling from
the proper governmental or private welfare agency; and
10. Protect working children from abuse and exploitation.
 SECTION 3. Secretariat support shall be lodged with the Barangay secretary who shall be
responsible for the documentation of proceedings or meeting and preparation of reports and
other necessary documents as needed by the council.

SECTION 4. Regular and special meeting shall be conducted at least once in every two
(2) months. Such meeting shall discuss or tackle program implementation strategies, issues and
problems on children that should be given utmost attention or solution and monitoring of
children’s P/P/A’s that are being implemented in the barangay.

SECTION 5. All prior issuances in the organization and functions of the barangay council
for the Protection of children herewith shall be deemed superseded or modified or repealed by
this order.

SECTION 6. This order shall take effect immediately.

DONE, This 15th day of MARCH, 2019 at Barangay San Florentino, San Rafael, Iloilo,
Philippines.

VALENTIN B. SULATORIO
Punong Barangay

Republic of the Philippines

Province of Iloilo
Municipality of San Rafael

BARANGAY SAN FLORENTINO

OFFICE OF THE PUNONG BARANGAY

EXECUTIVE ORDER NO. 013

Series of 2019

“AN EXECUTIVE ORDER CREATING A BARANGAY COMPLAINTS AND SUGGESTION HOTLINE”

WHEREAS, Article II Section 27 of the Constitution provides that the State shall maintain
honesty and integrity in the public service and shall take positive and effective measure against
graft and corruption;

WHEREAS, Republic Act (RA) No. 9485, otherwise known as the Anti-Red Tape Act of
2007, provides that the State shall take appropriate measures to promote transparency in each
agency with regard to the manner of transacting with the public, with the objective of reducing
red tape and expediting transactions on government;
 WHEREAS, Administrative Order (AO) No. 241 (s. 2008), enjoined all agencies to
establish a public hotline to effectively receive feedback and monitor customer satisfaction in
conformity with RA No. 9485;

WHEREAS, Section 2 of AO 241 mandated agencies to interconnect their current and

future public assistance systems with government-wide citizen’s helpline once the same is
established;

WHEREAS, there is a need to institutionalize a public complaints hotline involving all

agencies of government, and build on existing public feedback mechanisms for the realization
of the Government’s policy to eradicate red tape and corruption;

NOW THEREFORE I, VALENTIN B. SULATORIO, Punong Barangay of Barangay San

Florentino, San Rafael, Iloilo, by virtue of the powers vested in me by the law, do hereby order:

SECTION 1. Institutionalization of the Barangay Complaints and Suggestion Hotline.

The hotline number “ 09101256986 ” is hereby institutionalized as the Barangay Complaints
and Suggestion Hotline.

SECTION 2. Minimum Operating Standards. The Barangay Complaints and Suggestion

Hotline shall have the following minimum operating standards:

a. Communication Channels. In addition to the “ 09106092450 ” telephone or cellphone

hotline, other communication channels may include:

 Short Message Service (SMS) or Text Access;

 Barangay Electronic Mail or E-mail (If available);
 Barangay Website or Webpage (If available);
 Social Media (If any);
 As well as any other emerging communication medium;

b. Operating Hours. The Barangay Complaints and Suggestion Hotline shall operate,
through any of its communication channels, twenty four (24) hours a day, seven (7) days
a week, from Mondays to Sundays, excluding national holidays and work suspensions;

c. Process Flow. A citizen’s concern received through any of the communication

channels shall immediately be referred, directly or indirectly to the concerned barangay
official/s . As much as the circumstances permit, the complainant shall be given advice
or feedback on the status of the concern until its resolution;

d. Period to Take Action. A citizen’s concern lodged through any of the communication
channels shall have a concrete and specific action within seventy-two (72) hours from
receipt of the concern by the proper barangay official/s concerned;

e. Advocacy. The Barangay Complaints and Suggestion Hotline shall be announced on

the Barangay Assembly Day immediately after the creation of such hotline and posted in
conspicuous places in the barangay. Announcement of the Barangay Complaints and
Suggestion Hotline shall be made every Barangay Assembly Day thereafter.

SECTION 3. Effectivity. This executive order shall take effect immediately.

DONE this 15th day of APRIL, 2019 at Barangay San Florentino, San Rafael, Iloilo,
Philippines.

VALENTIN B. SULATORIO
Punong Barangay