SHIFA HANANI

NURUL SHIEFFAQ HANANI BINTI MOHD NASIR

NO. 2B, KAMPUNG BAHAGIA MUKIM GUAR KEPAYANG
06700 PENDANG, KEDAH DARUL AMAN
nhanani95@yahoo.com
+6012-2728449
CAREER OBJECTIVE
I am currently looking for a full-time position and would like to utilize my skills and experience as well as my passion in any
industry. Have a high confidence level, enthusiasm, good team player and always persistence, able to adapt swiftly to a
new environment and behave accordingly, love to travel, good interpersonal communication, able to lead a team, self-
advancement towards achieving continuous learning and gain experience for the sake of organization, people and also
nation.
EDUCATION
2014– 2017 Universiti Malaysia Sarawak (UNIMAS) Sarawak
Bachelor of Science (Aquatic Resource Science and Management) (Hons),
CGPA 2.62
2013-2014 Kedah Matriculation College
CGPA:2.63/4.00 | MUET: Band 2
WORKING EXPERIENCE
July – September 2017 March – July 2018
National Hydraulic Research Institute of Malaysia
Intel Technology Sdn. Bhd. Penang, Malaysia
(NAHRIM)-(Internship)
Customer Service Consultant (Purchasing)
Department of Research Centre for Coastal and
 Resolves customer’s enquiries
Oceanography
 Supporting Corporate Services system and application
3. Take and analyse (Bathymetry data, Sieving data and  Supporting Warehouse and B2B systems and
Global Mapper) application
4. Report writing based on the data
 Ensuring no disruptions to the Supply Chain process
5. Involved in field trip to gather data for IFSAR by using
from Customer Order to Shipment and Delivery
Global Mapper for shoreline, offshore, inland, island
1. Experience in handling instrument (Bathymetry  Enabling and supporting Supply Chain Data Exchange
instrument, Acoustic WAVE, Current Profile (AWAC) between Internal Systems, SaaS Providers and External
and Grab sampler and sieving instrument) Trading Partners.
2. Join NAHRIM team in 37th IAHR World Congres in  Using SAP ERP System
PWTC  Diffuses upset customers
September-Disember 2017  Fully documents customer interactions in real-time
Habenaria Grow (Plantation), Kedah, Malaysia  Packing &storage
Plantation Coordinator & Marketing
1. Plantation planning August – currently
o Worker scheduling Teleperformance Malaysia Sdn. Bhd. Penang, Malaysia
o Market research (demand & price setting) Customer Service Advisor , email team
o Forecasting markets opportunities  Resolves customer’s enquiries through phone call
2. Fertilizer component management  Supporting Corporate Services system and application
o Formula modification (Demand based)  Arrange delivery and handling short of stocks
o Finish good storage  Ensuring no disruptions to the Supply Chain process
3. Good management from Customer Order to Shipment and Delivery
o Classification of goods  Handling email as front line of team
o Storage  Diffuses upset customers
o Planning time to pluck  Fully documents customer interactions in real-time
4. Customer oder arrangement
o Booking management
o Delivering goods arrangement
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 UNIVERSITY CURRICULAR ACTIVITY
2014– 2017 Student of Resource Science and Technology Club (PERSAINTEK)
 Team player “Orientation Junior” (2015) (volunteer)
 Protocol Unit “Aquatic Annual Dinner”
2014 – 2015 Persatuan Mahasiswa Anak Kedah (WADAH), UNIMAS
 Vice President (2014-2015)
 Treasurer for “Symposium of WADAH” UNIMAS (2015)
2014 -2016 Others
 Protocol Unit for Youth International Carnival 2015, UNIMAS
 Seminar As-sunnah, Youth Islamic Carnival, UNIMAS
 Protocol Unit for Run for Your Life, Convocation Festival 2015, ConFest20
 Siswa Kembara Pelajar to Gunung Serapi, Kubah National Park (Sponsorship Unit)
LEARNING EXPERIENCE
i. Final year project is on spatial temporal of turtle nesting in Kerteh, collaboration with World Wild Fund For Nature-
Malaysia.
ii. Develop skill on aquatic instrument and methodology so I have no problem to work in the lab.
iii. Develop skill on aquaculture and biotechnology. Thus, I can handle lab instrument and chemical well with instruction.
iv. I can work on the field with high pressure due to my study always have to go on the field trip. I gain knowledge on
physical and biological oceanography, which mean I know how to measure the water quality and erosion in our coastal
area.
v. I also learn how to manage inland fisheries, coral reef ecology, mangrove ecology, and coastal zone. Identification of
aquatic botany and aquatic vertebrates also one of the skill I have learn.
vi.
TECHNICAL SKILLS
i. Knowledgeable in the field of aquatic science and management, coastal zone management, Biological & Physical
Oceanography and Environmental Impact Assessment
ii. Skilled in managing and preserving aquatic resources and aquaculture, water quality, Remote Sensing & GIS, probit
analysis in toxicity test
iii. windows Microsoft Office 2007-2010, Microsoft PowerPoint, Microsoft Excel and Statistical Package for the Statistic
Sciences (SPSS), Global Mapper
iv. Supply Chain Data Exchange from Gateway, through Middleware Systems to SAP ERP System

LANGUAGE PROFICIENCY
Bahasa Melayu : Spoken: Excellent Writing: Excellent
English : Spoken: Good Writing: Good

REFERENCES

Mr. Ahmad Hadi bin Mohamed Rashidi Dr. Aazani Mujahid

Supervisor Officer, Final Year Project Supervisor
Researcher Officer, Faculty of Resource Science & Management,
Pusat Kajian Pantai dan Oseanografi, Universiti Malaysia Sarawak,
Institut Penyelidikan Hidraulik Kebangsaan Malaysia, Contact Number: +6082 582962
Kementerian Sumber Asli dan Alam Sekitar, Email: maazani@frst.unimas.my
Miss Wendy Foo
Contact Number: +603 8947 6444 Senior Recruiter
Faxs: +603 8948 3044 Teleperformance Malaysia Sdn. Bhd.
Mobile phone: +6011 1219 1202 +604 6135806
Email: ahmadhadi@nahrim.gov.my Wendy.Foo@teleperformance.com

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Jln Tun Dr. Awang, 11900 Bayan Lepas, Penang.