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  • Letter-For - Good - Service (JEMMIEAN PENA)

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    Jemmiean Pena
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    The letter is a complaint from Arkids Builders Corporation to COCO Interior + Design regarding a delayed and incomplete delivery of materials. The shipment was scheduled for November 9th but was delivered on the 12th without notification, disrupting workflows and inconveniencing customers. Additionally, only 1 1/2 sets of the order were delivered, less than the full order. The letter requests confirmation of delivery of the remaining items by November 30th and clarification on arrangements for returning the incomplete shipment.

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    Letter-For- Good- Service (JEMMIEAN PENA)

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    The letter is a complaint from Arkids Builders Corporation to COCO Interior + Design regarding a delayed and incomplete delivery of materials. The shipment was scheduled for November 9th but was delivered on the 12th without notification, disrupting workflows and inconveniencing customers. Additionally, only 1 1/2 sets of the order were delivered, less than the full order. The letter requests confirmation of delivery of the remaining items by November 30th and clarification on arrangements for returning the incomplete shipment.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    1 views1 page

    Letter-For - Good - Service (JEMMIEAN PENA)

    Uploaded by

    Jemmiean Pena
    The letter is a complaint from Arkids Builders Corporation to COCO Interior + Design regarding a delayed and incomplete delivery of materials. The shipment was scheduled for November 9th but was delivered on the 12th without notification, disrupting workflows and inconveniencing customers. Additionally, only 1 1/2 sets of the order were delivered, less than the full order. The letter requests confirmation of delivery of the remaining items by November 30th and clarification on arrangements for returning the incomplete shipment.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    TOGETHER WE BUILD YOUR DREAMS

    August 31, 2018

    Ar. James Ryan Cadion


    COCO Interior + Design.
    Edsa Corporation Fordham St.Brgy.
    Wack Wack Mandaluyong City
    (02) 6339814/ (877) 218 9489

    Attention: Arch. Vanessa Ungos, Junior Principal Architect

    Dear Ar. Cadion:

    This letter is regarding the claim of material your company has dispatched to us. As our written agreement
    stipulated, the shipment was scheduled for delivery on 9th of November 2018 but was actually delivered on
    12th of November. The delay in delivering the products caused disruption to our workflow and a significant
    amount of inconvenience to our customers. Your team failed to inform us of the delay, not even a quick
    phone call or an email. Lastly, the quality delivered was just a 1 ½ sets, which is less than our order.

    As you are in breach of contract I am entitled to have the remaining item be delivered and I would request
    that you confirm no later than Friday, 30th of November. I also require you to confirm whether you will
    arrange for the item to be collected or that you wish me to return this and that you will reimburse me for the
    cost of returning it and arranging adequate insurance.

    I look forward to hearing from you.

    Yours faithfully,

    JEMMIEAN B. PEÑA
    PRESIDENT, ARKIDS BUILDERS CORPORATIONS
    465 Ayala Alabang Bicutan City
    09154005648/ (02) 600-5368

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