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Indira School of Business Studies

Pune
Batch: 2018-2020
Performance Evaluation – Performance Feedback (SIP)
PERFORMANCE FEEDBACK FOR:
Candidate Name : Position Title:
Date of Joining:

EVALUATION (Please Tick)

Interpersonal and Communication Skills: The individual’s behavioral Client/Customer Service: The ability to serve the customer/client in a
characteristics toward clients, customers, and peers. Listens well, makes competent manner. Has a clear understanding of how to utilize the
contributions, and keeps others informed. resources properly and realistically to accomplish tasks.

1. Outstanding skills for this job. 1. Very competent; understands and uses proper resources.
2. Very desirable skills for this job. 2. Competent and usually uses proper resources.
3. Skills satisfactory for this job. 3. Understands resources, but does not always use them.
4. Skills questionable for this job. 4. Limited knowledge of available resources/sometimes demanding.
5. Skills unsatisfactory for this job. 5. Does not understand or utilize proper resources.

Courtesy: The polite attention an individual gives other people. Responsiveness: Responds to tasks or requests in a cooperative and
timely manner.
1. Inspiring to others in being courteous and very pleasant.
2. Always very polite and willing to help. 1. Extremely cooperative; completes all tasks/requests in a timely
3. Agreeable and pleasant. manner.
4. Sometimes tactless, argumentative. 2. Cooperative and usually completes tasks/requests on time.
5. Blunt; discourteous; antagonistic. 3. Accommodates tasks/requests as best he/she can.
4. Gets to tasks/requests at his/her own convenience.
5. Uncooperative; continuously delays completion of tasks/requests.

Problem Solving: The ability to work independently and to make good Teamwork: Willingness to help others, to resolve problems
judgment/decisions with amount of information available. quickly, and get along with co-workers; maintaining a
positive, supportive work environment; promoting a “can do”
1. Exceptionally keen and alert when solving problems. attitude to achieving goals.
2. Usually quick to solve problems.
3. Solves problems with little help from others. 1. Exceptional team player—always goes the extra mile.
4. Requires help with solving problems. 2. Outstanding team player—always willing to help.
5. Slow to “catch on.” 3. Is a good team player.
4. Uncooperative; prefers working alone.
5. Cannot / will not work in a team environment.

Comments: (accolades and/or areas for improvement)

FEEDBACK PROVIDED BY:


Name: ________________________________________________________________________________________________________

Organization: ________________________________________________________________________________________________________

Designation ________________________________________________________________________________________________________

Contact No.: ________________________________________________________________________________________________________

___________________________________________ ________________________ ________________________________


Signature Date Company Stamp

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