Assessment Task 3 Instructions

Submit

Complete the following activities:

1. Develop performance management policy and procedures

Conduct research by identifying and reviewing a range of performance management policies and
procedures from other organisations.

Then develop a performance management policy and procedure for Boutique Build Australia that
addresses all of the following:

 Purpose of the policy

 To whom the policy applies
 Number of times a year that a performance review is to occur for each employee.
 Summary of purpose of performance reviews
 Simple step-by-step procedure for organizing and conducting the performance review
meeting.
 Templates used to record performance
 Identifying performance gaps and providing feedback

The policy and procedures must be written in your own words and be clear and concise. As a guide
your policy and procedure should be approximately 2 pages.

Save the document as Performance Management Policy and Procedures.

2. Develop training presentation

Prepare a training session for your managers

.
Prepare for the training session by developing a PowerPoint (or another presentation program)
presentation, including notes within your slides to assist you in conducting the session.

The presentation should address the key points in the new performance management processes that
you developed in the previous activity.

You will also need to research effective communication skills for Managers for use in conducting
performance reviews.

You should prepare a minimum of 8 Power Point slides that include visuals and images to add
interest.

Save the file as Performance Management

3. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.

It should introduce and summarise the contents of the attachments, ask them for their feedback, and
ask for the place, date and time of your training session.

Attach your Performance Management Policy and Procedures and Performance Management
Presentation to the email.
4. Conduct the training session.

Now conduct the training session as per your preparation, provide the opportunity for questions and
feedback.

You will need to demonstrate effective communication skills including:

 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding