EVRIM TURKMENLER

90 Harbourside Drive L1N 0H7 Whitby |M: 647 220 5619 | evrim.turkmenler@gmail.com

HIGHLIGHTS OF QUALIFICATIONS

Personal strengths: Good communication skills, self-motivation, passion for learning.

Soft skills: Organized, detail oriented, problem solver, team player, and creative.
Values: Justice, honesty, trustworthiness, accountability, and collaboration.
Bilingual: Turkish and English.

PROFESSIONAL EXPERIENCE

Temporary Information Management Assistance May 2008-August 2008

Crown Forestry Rental Trust, Wellington, New Zealand
 Itemizing and checking Waitangi Tribunal reports.
 Sorting, listing, and packing Waitangi Tribunal letters, memoranda, and directions.
Post Sales Operations Executive June 2005-June 2007
DorukNet (Internet Service Provider), Istanbul, Turkey
 Organized customer orders.
 Ordered hardware and software for the external and internal customers.
 Commissioned the hardware and server configurations with the Networking and
Systems departments.
 Gave information to the customers after the installation.
 Organized the technicians for leased line configurations.
 Prepared weekly and monthly bonus reports for the sales teams.
 Invoiced voice customers at the end of each month.
 Configured or updated tariffs for voice customers.
Customer Relations Specialist August 2004-March 2005
Acibadem Saglik ve Hayat Sigorta (Insurance Company), Istanbul, Turkey
 Post sales support to the customers.
 Provide written and oral information to potential customers.
 Official response to customer complaints and objections.
 Update customer database.
 Weekly and monthly reports for claims.
 Prepared the ‘’Customer Relations Booklet’’ for the new employees.

Evrim Turkmenler 647 220 5619 evrim.turkmenler@gmail.com

Customer Relations May 2003-April 2004
Demir Hayat Life and Health Insurance Company, Istanbul, Turkey
 Post sales support to the customers.
 Provide written and oral information to potential customers.
 Official response to customer complaints and objections.
 Update customer database.
 Weekly and monthly reports for claims.
Sales Executive October 2002-May 2003
Demir Hayat Life and Health Insurance Company, Istanbul, Turkey
 Life and Health Insurance sales.
 Finding new customers.
 Weekly and monthly reports for sales.
Insurance Agency April 2000-October 2002
Hur Sigorta Insurance Company
Administered my own authorized insurance agency (types include home and auto insurance),
Izmir, Turkey

EDUCATION & TRAINING

Office Administration-Executive, Diploma 2019-present

Durham College, Whitby, ON
Records Information Management, Certificate 2019-present
Durham College, Whitby, ON
Master’s Degree in Applied Geology 2002
Dokuz Eylul University, Izmir, Turkey
English Preparation Course-Advanced 1999
Dokuz Eylul University, Izmir, Turkey
Bachelor’s Degree in Geological Engineering 1998
Dokuz Eylul University, Izmir, Turkey

Evrim Turkmenler 647 220 5619 evrim.turkmenler@gmail.com