SHULTZ STEEL COMPANY QUALITY STATEMENT Go

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SHULTZ STEEL's “TONS OF QUALITY”
We will produce the highest quality parts, without deviations, on time, with
minimal cost.
We will all participate in meeting our quality objectives, continually improve,
and
Exceed our customers’ expectations with “Tons of Quality” and service.
At Shultz Steel, our policy is not just words, but how we operate and “Tons of Quality” is more
than just our original company slogan, it is a commitment by our team to ensure that the
forgings we produce meet or exceed customer expectations for quality, delivery, and cost.
Shultz Steel is dedicated to the continual improvement of processes to achieve these
results. Shultz Steel is always working to be the "BEST" in the industry, and our vision to
attain this goal requires that we:

• Be the world's most responsive forging supplier;

• Enhance and improve all products, processes and services;

• Support social-environmental improvements; and,

• Train and educate all employees.

Industry has depended on Shultz Steel quality products for many critical applications in
aircraft, submarines, tanks, missiles, space shuttle main engines, gas turbine engines,
nuclear reactors, launch vehicles and in the International Space Station. Shultz Steel
maintains a quality system that is certified to ISO 9001:2000 and AS 9100B requirements.

Shultz Steel uses the latest technologies to support our commitment to quality. Our 40,000-
ton, all-forged, press is the largest forging press installed in the United States in over 50
years. Shultz is the pioneering forging company in the use of computer modeling to design
forging dies and processes. Our fully equipped CAD stations allow us to work with
dimensionless drawings to design forging shapes and build forging dies. Our integrated
manufacturing system uses electronic data to control machining and inspections, and
provides us with the capability to send data electronically to our customers.

However, all this high technology would be of little value if not for the skill and dedication of
the people at Shultz Steel. Shultz is committed to develop its employees through training and
by providing them with the tools that they need to do the job. With a committed team, the
right equipment, and a responsive organization, Shultz Steel Company ensures "Tons of
Quality" and Service.

Vision & Mission

Infosys' Vision:

"To be a globally respected corporation that provides best-of-breed business

solutions, leveraging technology, delivered by best-in-class people."

Infosys' Mission Statement :

"To achieve our objectives in an environment of fairness, honesty, and courtesy

towards our clients, employees, vendors and society at large."

The values that drive us: C-LIFE

Customer Delight: A commitment to surpassing our customer expectations.

Leadership by Example: A commitment to set standards in our business and

transactions and be an exemplar for the industry and our own teams.

Integrity and Transparency: A commitment to be ethical, sincere and open in our

dealings.

Fairness: A commitment to be objective and transaction-oriented, thereby earning

trust and respect.

Pursuit of Excellence: A commitment to strive relentlessly, to constantly improve

ourselves, our teams, our services and products so as to become the best.

Quality
Quality is ensured across all our processes, interfaces and outputs — in management,
core and support processes. It helps us deliver long-term excellence, and ultimately,
predictability of returns, through the Global Delivery Model (GDM), to all
stakeholders.
We improve "Execution Excellence" through continuous productivity improvement.
We have continuously benchmarked our processes against world-class standards and
models such as ISO 9001-TickIT, SEI-CMM / CMMI, ISO 20000, ISO 27000, AS
9100, TL 9000 and ISO 14001.
Regular and rigorous assessments are conducted by reputed external assessors. Our
process performance has emerged as better than that of our peers. Infosys has
embarked on several strategic improvement initiatives:
• Baldrige-based assessment of units for business excellence
• Organization-wide reuse and tools initiatives for productivity improvement
• Patent application filed for PROSO, our project scheduling model
• Program management framework to enable execution of large deals

• Proactive risk assessment model and approach to mitigate execution risks

• eSCM Level 4 certification of Infosys BPO by the IT Services Qualification
Center (ITSqc) at Carnegie Mellon University
• Internal quality certification to equip our team members with required skill
sets quickly