Human Resources Division

Management Version 1.0

Date: 22 Dec 2008
Job Description Form

Job Title: Administrator - Secretary Job Family: Administrative & clerical support
Job Summary: Provides clerical and administrative support, either as a team or individually. They are
often also responsible for specific projects, as well as co-coordinating and implementing office
procedures.

Primary Duties & Responsibilities

0
1
Deals with telephone and email enquiries.

0
2
Creates and maintains filing systems.

0
3
Keeps diaries and taking appointments for staff.

0 Uses a variety of software packages to produce correspondence and documents, and maintain
4 presentations, spreadsheets and databases.
0 Devises and maintains office systems.
5
0 Arranges travel and accommodation.
6
0 Travels with the team or manager to take notes at meetings, take dictation and provide general
7 assistance with presentations.
0 Arranges meetings, taking minutes and keeping notes.
8
0 Organizes and stores paperwork, documents and computer-based information.
9
1 Liaises with members of staff in other departments or external contacts.
0

11 Orders and maintains stationery and equipment supplies.

1 Uses shorthand and audio tapes or copy typing to produce letters.

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1
3
1
4
1
5
1
6
1
7
1
8
1
9
2
0

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 Human Resources Division
Management Version 1.0
Date: 22 Dec 2008
Job Description Form

Qualification
Education:
High school diploma or equivalent.
Computer skills.
Telephone protocol.

Experience:
2 years.

Competencies
Proficiency Level
Core Competencies Basic Competent Advanced
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2.
3.
4.
5.

Proficiency Level
Functional Competencies Basic Competent Advanced
1.
2.
3.
4.
5.

Proficiency Level
Behavioral Competencies Basic Competent Advanced
1.
2.
3.
4.
5.

Key Performance Measures

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5.
Mhd.Chalabi

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