Jonathan Noel Corpuz

Blanco

Business Virtual
Assistant

Profile

To support the agreed IT service provision by ensuring the accessibility and

availability of the IT-organization and by performing various supporting
activities. And also provided good customer service to all clients/customers.

Work Skills

➢ Schedule home service repairs and leads Technical Center logistics team

➢ Handles incidents reported by the Internet consumers.

➢ Application Support (How to’s questions)

➢ Assign tickets to the correct support team if not supported and Setup
Corporate emails and Install Mobile Corporate Software

➢ Handles General Billings and Account upgrades

➢ Data CleanUp and Account Verification

MAIN SKILLS

➢ Able to multitask if needed

➢ Data Encoder

➢ Supports Windows Operating system or Windows applications such

as Excel, Word Outlook

➢ Mobile Support

CERTIFICATION

➢ Tesda : Radio and T.V Electronics

➢ Tesda : Refrigeration and Air-con Technician

➢ Tesda: Car Aircon Technician

➢ Eperformax: Global Communications Training Certified