Professional Documents
Culture Documents
4 Context
5 Topic
6 Research 1
10 Opportunities
11 Research 2
15 Findings
16 Existing Packagings
18 Design Brief
19 Ideations
20 Feedback
21 Final Outcome
24 Acknowledgement
25 References
Grass Root Product and Service Design The topic chosen was the service of providing
This Course explored the grass root level innovations that occur both with products and services in the rural areas when common authentically made Jowar Roti to the citizens of
people develop their own solutions to fulfill their various needs. This development typically takes a 3 step approach : Hyderabad. The aim was to study the
1. A solution is created by gestures of the body and often without using any material. eg, drinking water with two folded hands, acting process and service provided by the Women
as containers.
Entrepreneurs in the city of Hyderabad and help them
2. When this need repeats itself often, gesture is turned into a material object, like a water drinking glass. in enhancing their service in the best possible way.
3. When we increase the number of users for this glass and bring in more factors of costs, new market opportunities, new materials,
new life styles, sustainability and so on, we design the glass differently.
In this Course, students were encouraged to stay close to the spirit of ‘jugaad’, a grass root level innovation practice but to also
address the issues of safety, local making, local maintenance etc.
Two sets of young designers emerged. One set looked at product innovations and proposed more formalized and better performing
solutions in Product forms. Second set of designers set out to propose solutions in Service forms.Design Process followed was similar
and had the following broad steps:
A thorough exploration and with personal choice, picking up of an issue (or topic/theme/need/opportunity).
Research into all requirements to address that issue.
Generating a specific Design Brief.
Ideations, Visualisations, blue prints of service solutions to address that Brief.
Preparations of Mock ups, Models, Prototypes to test with user groups.
Checking/Testing with user groups, compiling feedbacks.
Producing the Final outcome either in a Product form or in a Service form after incorporating Feedbacks.
Research 1
Stalls Mostly
Mostly 6pm - 9pm Packaging
on
Jugaad Service Compromised
Service Roads
Opportunities Research 2
After the first phase of research, there were few In this field study, some observations and
opportunities found. detailed information was taken down. This field study
Home Delivery Service Hyderabad. Four different Jowar Roti stalls were
The major opportunites selected out of these were The Jowar Roti service was run by a husband and
Home Delivery Service and A Better Packaging. wife. Here are some pointers explaining their service-
For that, another field study was done. -House within 500m
-Average 50 Rotis/day
The Jowar Roti service was run by a lady The Jowar Roti service was run by a mother and her
single handedly. Here are some pointers son’s wife. Here are some pointers explaining their
-Denies Order if asked after the dough is over. -Son- cab driver
-Packaging used by her is Plastic Pouches -Packaging used by them is Plastic Pouches
Stall 4. Mother- Son As seen from the second research, all the Women
The Jowar Roti service was run by a mother and son. Entrepreneurs had a different family scenario and
Here are some pointers explaining her service- background. The Jowar Roti service was their
-Son Auto-Rickshaw driver Taking insights from the research, it was found that
-Donot denie order if asked after dough is over. Son the home delivery service would be difficult and not
brings dough from home. suitable in all the cases. So, the second opportunity
-Earns more on weekdays of having a new packaging was chosen as all of them
The son had the knowledge that packing the roti in digestion and even for Diabetes patients. Most of
newspaper was injurious to health. So he used a the regular customers consume it just because of its
plastic silver foil and then it is rolled in newspaper. Then why should the packaging be
better among the rest two packagings as it keeps the Plastic Packaging
roti better. But, usage of these When plastic packaging is used to carry hot food, it
materials for packing food is harmful to health. leaches chemicals 55 times faster than normal. These
cell growth.
Design Brief Ideations
To Design a Safe, Better and Sustainable Packaging for the Jowar Rotis. packaging will be reused.
User Feedback Final Outcome
The feedback got from the women was that the potli
was a bit small in width. So, the size of the potli had
to be increased.
here is Telugu.
writeup.
Acknowledgement References
Image reference:
I would like to thank Prof. Jogi Panghaal and Prof.
google.com
Rangaraju for their valuable support and guidance
project.