ISO 9001 Audit Report for MEFASA Manufacturing

DASH INSPECTORATE INSPECTION DUBAI office Address:
SERVICES Dash inspectorate Inspection

services ,Post Box 45978
DUBAI- UAE 97143258469
AUDIT REPORT Mobile 971-508692438,971-
553548848
URL: www.dashinspectorate.com,
E-mail: dash@dashinspectorate.com,
Audit Details
Lead Auditor: Paula Susín Brabo Date: January 9 - 2015
Type of Audit: Client audit Second part audit

Duration: 1 days
Management System Standard(s): ISO 9001:2008
Company Details
Company Name: MEFASA Total No of Employees: 140 Part Time: 0
Temporary: 30 Contracted: 110 Others: 0
Address: Av de la Playa 2 Contact: Daniel Garcia
23417-San Juan De Nieva (Asturias) Spain
Phone: +34-985-567290
Fax: +34-985-566926
Email: mefasa@mefasa.com
Revision Status of Company’s Documented Management System

Policy Documents: is part of the Integrated System Manual (ISO9001,14001,OHSAS18001) dated Sept.2013
Procedures: there is a total of 26 procedures covering all standard requirements. PGCSM-01 to 26
Work Instructions: there are instructions related with manufacturing and inspection.
Other: records related with internal audits, Mgt review, objectives, legal requirements, licences and inspection plans.
Scope:
MANUFACTURE OF MACHINERY EQUIPMENTS METALLIC; METALLIC STRUCTURES; BOILERS; PRESSURE VESSELS AND
COMPOSITE FOR THE GENERAL INDUSTRY
DIIS/AUDIT/01/2013/REV 0 Page 1 of 10
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DIIS Assessment Team Company Representatives

1. Paula Susín Brabo - Lead Auditor 1. Daniel Garcia (Quality Mgr)
2. Hashem Al Mir (Aramco) 2. Jose M. Bohigas (CEO)
3. Julien Burgué– Beaudrey PMgr 3. José M. Rodriguez (Production Mgr)
4. Oumar Seck (beaudrey Operations Director)
The contents of this report are confidential to the company, as The signature of the company’s representative indicates
named above, and DIIS. As such, distribution to persons not their agreement and understanding of the
under the employ of either party must be agreed by both noncompliance’s and observations found and that are the
parties prior to circulation. The non-compliances and subject of this report.
observations contained within this report are the result of
limited sampling and therefore it cannot be assumed that
others do not exist.
Signed:
(Company)
Date: February 9, Name: Daniel Garcia Date: February 9,

Signed: 2015 2015
(Auditor)
Name: Paula Susín
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553548848
Verification of Closure of Non-Compliances

For previous assessment dated:
Ref No: Objective Evidence Status (open

or closed)
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Summary of Audit Findings – ISO 9001:2008
Check next
No. N/Cs
Checked
this visit
No. Obs
ISO 9001:2008 Requirement Specific Areas to Address Next Visit
visit
4.1 General Requirements  
4.2 Documentation Requirements  x  Design & Development (7.3) is not
included in the scope of certification but it
isn’ exclude.
5.1 Management Commitment  
5.2 Customer Focus  
5.3 Quality Policy  
5.4 Planning  x  Some Q objectives are not quantified
5.5 Responsibility, Authority and Comm.  
5.6 Management Review  x  There is no analysis of results from
customer satisfaction questionnaires
6.1 Provision of Resources 
6.2 Human Resources 
6.3 Infrastructure 
6.4 Work Environment 
7.1 Planning of Product Realisation 
7.2 Customer Related Processes 
7.3 Design and Development 
7.4 Purchasing x There is no clear criteria followed to

downgrade a Non Conformant supplier
7.5 Production and Service Provision 
7.6 Control of Monitoring & Measuring

Equipment
8.1 Measurement, Analysis and Improvement  
8.2 Monitoring and Measurement  x  Although KPI are raised control processes ,
their results are not followed and analyzed .
8.3 Control of Nonconforming Products 

8.4 Analysis of Data  
8.5 Improvements  x  There is no root cause analysis of most of
the NCs analysed. There are not subjective
criteria to categorize Nc as mayor,
moderate, minor.
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Customer Complaints:
 
TOTALS 4 2
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Audit Summary
NC, AC, AP. Internal audits
PGCSM-04 NC Process control.
GNCP-1 Process to suppliers NC control.
NC nº 1260, 1273, 1148, 1160
Internal audits are done regularly and the non conformities detected are treated as per indicated in the NC procedure,
together with external audits NCs.
The treatment of the non conformities is not enough. They don’t analyse the root case in most of them, and the graduation
major, moderate, minor has not an objective criteria.
Also there should be a classification of the non conformities in order to analyse them and know where the system can fail
(machine, measurement, storage, etc)
Objectives, KPI:
Quality targets are established but they need to be measure and followed.
Some of the targets are not quantified and its following is just made when time is finished. They need to improve analysis
methodology and report every target they get.
KPI’s established for 2015 are an improvement respect last year. There is new KPI defined for production, but they have
to analyse the results, what to do if it is bad or why it is bad. There is a lack of data analysis in general.
2015 Management review is not available yet. Management review 2014 doesn’t present a good analysis of KPI’s or
quality objectives. It just mention if they are reached or not.
Purchasing. Suppliers
PGCSM-23, 1/10/12 Purchasing general conditions.
PGCSM-18 Purchasing manangement.
Acopio nº 2013011430, 2013011388, 2013002893, 2013012174.
Suppliers: Hierros Juan Manuel, Mecanizaciones industrials San Claudio.
Purchasing traceability. Very good traceability in all the process.
There are no established criteria for evaluating suppliers.
Calibration
Micro 32403039, Patrón cilíndrico 1893E-13, Manómetro NS49, nº 32404007, Pie de rey 32403056, Welding tool 216.
No comments.
Customer satisfaction
They send a test every year but results are not analized.
Conclusions:
The standard is correctly implemented in general. They should improve some points as the analysis of nonconformities or
objectives . It is found that they are working to improve the KPI and analysis of production processes .
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N/c
Ref Clause
or Non-Compliances / Observations Raised
No. No.
Obs
1 8.2.1 NC There is no analysis of the customer satisfaction enquiries
8.2.3 NC Although KPI are raised, their results are not followed and
analyzed. Nor threshold values indicating when the result set
2
is considered acceptable.
There is no root cause analysis of Non Conformities, and there

3 8.5.2 NC
is no evaluation of the efficiency of them. Also there are not
subjective criteria to categorize Nc as mayor, moderate, minor.
4 7.4 NC There is no clear criteria followed to downgrade a Non

Conformant supplier.
5 7.3 Obs Design & Development (7.3) is not included in the scope of
certification even if the company has it among its activities
Some Quality objectives are not quantified.

6 5.4 Obs
Opening Meeting Mandatory Agenda
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Attendees:
MEFASA: Daniel Garcia (Quality Mgr), Francisco Alvarez (Responsible Planning)
ARAMCO: Hashem Al Mir (Inspection Representative)
BEAUDREY: Oumar Seck (Industrial Mgr), Julien Burgué (Project Mgr)
(a) Review the confidentiality agreement

(b) Establish official communication links between the audit team and company
(c) Clarify and confirm or amend the scope for which certification is sought
(d) Overview of the audit stage, plan, objectives, scope and criteria
(e) Explain the significance and reporting of major and minor non-compliances
(f) Invite questions from the company’s representatives.
Notes:
Closing Meeting Mandatory Agenda

Attendees:
MEFASA: Daniel Garcia (Quality Mgr), Francisco Alvarez (Responsible Planning)
ARAMCO: Hashem Al Mir (Inspection Representative)
BEAUDREY: Oumar Seck (Industrial Mgr), Julien Burgué (Project Mgr)
(a) Thank the company for their hospitality and for their assistance and co-operation.
(b) Overall summary of assessment, non-compliances and observations found during the
audit.
(c) Explain procedure for submitting Corrective Action Plan and Objective Evidence if
Required
(d) Present recommendation for or against certification or its continuance
(e) Explain the continued surveillance audit cycle
(f) Invite questions from the company’s representatives including comments on this report
(g) Leave a photocopy/electronic copy of the DIIS Audit Report with the company.
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Notes:
Photo Evidence
Picture 1: Workshop entrance Picture 2:Drum Screen assembly
Picture 3: Robotized welding area Picture 4: Laser measuring equipment
Picture 5: Penetrating liquids test Picture 6: Welding operations
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Audit Details
Lead Auditor: Paula Susín Date: 11 February 2015
Type of Audit: Quality Management System / Pre-Qualification Audit

– required by China Harbour Engineering Company Limited (Second Floor, Das Towers, Al-bateen Street,
P.O.B. 7548, Abu Dhabi)
Duration: one day

Management System Standard(s): Quality Management System as per ISO 9001:2008
Company Details
Company Name: Irmãos Valente Lda. (IRVA)
Address: Rua Comendador Arlindo Soares de Pinho Contact: Paulo Tavares / Ricardo Marques
1976 – Lordelo
Phone: + 351 256464222
3730-423 Vale de Cambra
Portugal Fax: + 351 256422003
Email: qualidade@irmaosvalente.pt

Policy Documents: Quality Policy (6.4.) in Quality Manual (IRVA.MQ.001.04, 03/03/2014)
Procedures / evidences:
1. Objectives and Programme – “Objectives Measuring and monitoring Matrix, 2014” – 100%
achieved
2. Audits – IRVA.PR.002.01, 01/03/2013; Annual programme (28/01/2015); Last Internal audit Report
(30 and 31/01/2014); TÜV report (21/03/2014); auditors competence conformant
3. QMS Management Review – Last on 02/02/2015
4. Document control / Records – IRVA.SGQ.0313.003.01; IRVA.SGQ.0313.001.01;
IRVA.SGQ.0312.009.00
Work Instructions: NA
Other: NA
Scope: Construction of machinery, equipment, accessories; subassemblies of industrial facilities in

stainless steel, duplex steel, super duplex steel, carbon steel and special steel.
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1. Paula Susín (ISO auditor) IRVA – Paulo Tavares (Quality Manager)
2. Michael Rannacher (Dash Inspector) IRVA – Ricardo Marques (Manufacturing Manager)
2. Hashem Al Mir (Aramco)
3. Julien Burgué– Beaudrey PMgr
4. Oumar Seck (beaudrey Operations Director)
The contents of this report are confidential to the company, The signature of the company’s representative indicates their
as named above, and DIIS. As such, distribution to persons agreement and understanding of the noncompliance’s and
not under the employ of either party must be agreed by both observations found and that are the subject of this report.
parties prior to circulation. The non-compliances and
Signed: Signed:
(Auditor) (Company)
Name: Date:
Name: Paula Susín

Date: 11/2/2015
DUBAI- UAE 97143258469
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For previous assessment dated: NA (Pre-Qualification Audit)
Ref No: Objective Evidence Status

(open or
closed)
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Audit Summary
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Audit Summary
1.0 Audit Scope
Quality Management System Audit / Pre-Qualification audit, required by China Harbour Engineering
Company (CHEC).
2.0 Audit Summary
Auditees: Paulo Tavares, Nuno Pinto, Rui Pedro, Margarida Valente, Francisco Marques
Documentation:
Quality policy 6.4
Quality Manual rev.4, 3/3/2014
Maintenance Management Process
Report Workstation maintenance – daily, weekly, monthly control. In progress

Machine maintenance report: nº 62, 35, 53. Calibration results, calibration certifies, corrective actions.
Maintenance job Sheet is being developed. that collects operations to be performed on each machine by
operator daily, monthly and annually. It is recommended to be done as a table with operations and dates
in order to facilitate the work , and it should be saved in each of the machines.
Non conformities, corrective actions, preventive actions
IRVA.PR.003.02, 19/1/15. Açcoes de mejora.

IRVA.IT.004.00, 19/1/15 IT registro de ocorrencia.
IRVA.SCQ.0414.005.02 registro de ocorrencia
NC 018/14, 019/14, 020/14
NC action plan.
A good cause analysis is performed and appropriate corrective actions are set . It should be improved
the classification of NC to facilitate analysis and set new targets and indicators.
Objectives. KPI
2014 objectives/KPI record.
It should be improved the definition of objectives and actions to take to achieve them.
Customers satisfaction
Customers’ satisfaction report 21/1/15. A good satisfaction analysis based on the information obtained by
responsibles directly from customer contact is made. The results are positive .
Purchasing and Logistics

IRVA.P006.03, 3/3/14 Purchasing
Pedidos: 8O 2/23/2015, 80 2/25/2015, 80 2/210/14,
Checked: receiving inspection, certificates . It is being developed a new very detailed inspection
procedure where they specify rules, procedures , pictures of how material should or should not be.
.
Human resources
Ficha de funçao: técnico de manutençao, welder, quality manager.
2014 training plan.
Ficha de levantamento de necesidades de formación 2014.
It should be defined who is responsible for evaluating the effectiveness of the training
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Audit Summary
.
3.0 Evaluation and Conclusions
The quality system is young and is continually developing . Strong bases are established
and proposed improvements will mean a major progress in its system analysis.
STRONG POINTS TO ENHACE:

Traceability, team work, motivation, communication.
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Audit Summary
N/c
Ref Clause
No. No.
Obs
1 7.6 Obs. Although it was evidenced for most equipment, there are a few absent
individual maintenance records (e.g. ESAB Nº 53).
2 6.2.2 Obs. It should be defined who is responsible for evaluating the effectiveness of the
training.
3 7.4.1 Obs. The suppliers are only evaluated / classified as capable or not capable.
Suppliers’ classification criteria should be defined more clearly and formally
implemented.
4 8.3 Obs It should be improved the classification of NC to facilitate analysis and set
new targets and indicators.
The quality objectives are established in conformity, but It should be

5 5.4.1 Obs.
improved the definition of objectives and actions to take to achieve them.
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Attendees:
Paula Susín – Auditor
Michael Rannacher (Dash Inspector)
Paulo Tavares – Quality Manager (IRVA)
Ricardo Marques – Manufacturing Manager (IRVA)
Oumar Seck – Operations Director (E. Beaudrey)
Julian Burgué– Project Manager (E. Beaudrey)
Hashem Al Mir (Aramco)

Notes:

Attendees:
Paulo Tavares – Quality Manager (IRVA)
Ricardo Marques – Manufacturing Manager (IRVA)
Hashem Al Mir (Aramco)
(b) Overall summary of assessment, non-compliances and observations found during the audit.
(c) Explain procedure for submitting Corrective Action Plan and Objective Evidence if Required
DUBAI- UAE 97143258469
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Notes:
Photo Evidence
NA
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Audit Details
Lead Auditor: Paula Susín Date: February 10, 2015
Type of Audit: Client audit

Duration: 1 day
Management System Standard(s): ISO 9001:2008
Company Details
Company Name: COMECARAN SA Total No of Employees: 25 Part Time: 0
Temporary: 0 Contracted: 25 Others:0
Address: Carretera Bilbao-Vitoria Km 23,2 Contact: Rubén Atutxa – General Mgr

48140 ARANTZAZU (Bizkaia)
Phone: +34 946736040
SPAIN
Fax: +34 946736122
Email: cmaranzazu@cmaranzazu.com

Policy Documents: Quality Manual, Rev 1 dated March 2013, Quality Policy of April 16, 2013
Procedures: procedures cover all Standard requirements and identified from PG-00 up to PG-18
Work Instructions:
Other: Documents list include some quality records like: inspection, training, customer satisfaction.
Scope: Manufacturing of equipment for siderurgical industry and water treatments

1. Paula Susín - Lead Auditor 1. Ruben Atutxa (General and Technical Mgr)
2. Michael Rannacher (Dash Inspector) 2. Jose A Berrojalbiz (Quality Mgr)
3. Julien Burgué– Beaudrey PMgr
4. Oumar Seck -Beaudrey Operations Director
5. Hashem Al Mir (Aramco)
The contents of this report are confidential to the company, The signature of the company’s representative indicates their
as named above, and DIIS. As such, distribution to persons agreement and understanding of the noncompliance’s and
not under the employ of either party must be agreed by both observations found and that are the subject of this report.
parties prior to circulation. The non-compliances and
DUBAI- UAE 97143258469
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Signed: Signed:
(Auditor) (Company)
Name: Paula Susín Name: Ruben Atutxa Date: Feb. 10, 2015
Date: Feb. 10, 2015
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553548848

For previous assessment dated: Non Applicable
Ref No: Objective Evidence Status

(open or
closed)
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Summary of Audit Findings – ISO 9001:2008
Check next
No. N/Cs
Checked
Specific Areas to Address Next
No. Obs
this visit
ISO 9001:2008 Requirement
Visit
visit
4.1 General Requirements 
4.2 Documentation Requirements 
5.1 Management Commitment 
5.2 Customer Focus 
5.3 Quality Policy 
5.4 Planning 
5.5 Responsibility, Authority and Comm. 
5.6 Management Review  x Process performance analysis and
objectives should be improved
6.1 Provision of Resources 
6.2 Human Resources 
6.3 Infrastructure 
6.4 Work Environment 
7.1 Planning of Product Realisation 
7.2 Customer Related Processes 
7.3 Design and Development 
7.4 Purchasing 
7.5 Production and Service Provision 
7.6 Control of Monitoring & Measuring

Equipment
8.1 Measurement, Analysis and Improvement 
8.2 Monitoring and Measurement 
8.3 Control of Nonconforming Products  x Root cause analysis and classification
should be improved
8.4 Analysis of Data 
8.5 Improvements 
Customer Complaints:
TOTALS 2
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Audit Summary
General Comments or Concerns and details of any temporary sites:
No temporary sites, just the workshop where the project is developed.
Management review. KPI. Objectives. Quality policy April 2013. Internal audits. Treatment of NC. AC. AP.
Revised: 2013 Management review report and 2014 draft report
PG-06, april 2013. NC control
20015-NC-0045, order 4794
2014-NC-0030, order 5451
2014-NC-0284, 2014-NC0257
Action plan in order to decrease number of NC, 2014
2015 objectives are not established yet. 2014 objectives are closed and they evidence an improvement in NC
treatment.
Comecaran will implement new KPI for 2015 to improve monitoring and measurement of processes and
facilitate the approach of new targets.
They should pay attention to monitoring KPI and objectives and establishing corrective action if they are not
reached.
The treatment of NC can be improved. Root cause analysis should be deeper (not just “human mistake”). It’s
recommended a more detailed classification in order to facilitate the former analysis.
Internal audits are done regularly. Audit report February 15. No NC.
Human resources. Training.

Training plan 2015.
Job descriptions
Qualifications.
No comments.
Process control. Purchasing. Suppliers control. Calibration
For order OF5456: Hoja de ruta, plan nºE113732C, pedido 27593, PPI
OF 5908 Registro de autocontrol/selfcontrol record, mainly used for dimensional control.
OF 5812 Hoja de ruta, plan E102756B, PPI.
Calibration: CC-02-039, AC-02-037, AC-02-056. Calibration plan, Calibration certificates.
Suppliers reevaluation.
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Audit Summary
The system is properly implemented . The nonconformities control process, establishing corrective actions and
traceability throughout the process are good . It should be improved the study of the non conformity root cause,
objectives program and KPI.
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N/c
Ref Clause
No. No.
Obs
2 5.6 Obs Process performance analysis and objectives should be improved
Root cause analysis and classification should be improved
3 8.3 Obs
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Attendees:
Ruben Atutxa (General and Technical Mgr)
Jose A Berrojalbiz (Quality Mgr)
Julian Burgué– Project M

Notes:

Attendees:

(b) Overall summary of assessment, non-compliances and observations found during the audit.
(c) Explain procedure for submitting Corrective Action Plan and Objective Evidence if Required
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Notes:
Photo Evidence
Picture 1: company’s entrance Picture 2:Drum shaft execution
Picture 3: mechanisation area Picture 4: mechanized parts
Picture 5: welding operation Picture 6: trasability marking

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DASH INSPECTORATE INSPECTION DUBAI office Address:

SERVICES Dash inspectorate Inspection

Type of Audit: Client audit Second part audit

Revision Status of Company’s Documented Management System

Procedures: there is a total of 26 procedures covering all standard requirements. PGCSM-01 to 26

DIIS Assessment Team Company Representatives

Date: February 9, Name: Daniel Garcia Date: February 9,

Name: Paula Susín

Verification of Closure of Non-Compliances

Ref No: Objective Evidence Status (open

Summary of Audit Findings – ISO 9001:2008

8.3 Control of Nonconforming Products 

1 8.2.1 NC There is no analysis of the customer satisfaction enquiries

There is no root cause analysis of Non Conformities, and there

4 7.4 NC There is no clear criteria followed to downgrade a Non

Some Quality objectives are not quantified.

Opening Meeting Mandatory Agenda

ARAMCO: Hashem Al Mir (Inspection Representative)

BEAUDREY: Oumar Seck (Industrial Mgr), Julien Burgué (Project Mgr)

(a) Review the confidentiality agreement

Closing Meeting Mandatory Agenda

MEFASA: Daniel Garcia (Quality Mgr), Francisco Alvarez (Responsible Planning)

ARAMCO: Hashem Al Mir (Inspection Representative)

BEAUDREY: Oumar Seck (Industrial Mgr), Julien Burgué (Project Mgr)

Picture 1: Workshop entrance Picture 2:Drum Screen assembly

Picture 3: Robotized welding area Picture 4: Laser measuring equipment

Picture 5: Penetrating liquids test Picture 6: Welding operations

Type of Audit: Quality Management System / Pre-Qualification Audit

Duration: one day

Revision Status of Company’s Documented Management System

Scope: Construction of machinery, equipment, accessories; subassemblies of industrial facilities in

DIIS Assessment Team Company Representatives

Name: Paula Susín

Verification of Closure of Non-Compliances

Ref No: Objective Evidence Status

2.0 Audit Summary

Maintenance Management Process

Report Workstation maintenance – daily, weekly, monthly control. In progress

Non conformities, corrective actions, preventive actions

IRVA.PR.003.02, 19/1/15. Açcoes de mejora.

Purchasing and Logistics

3.0 Evaluation and Conclusions

STRONG POINTS TO ENHACE:

The quality objectives are established in conformity, but It should be

Opening Meeting Mandatory Agenda

(a) Review the confidentiality agreement

Closing Meeting Mandatory Agenda

(e) Explain the continued surveillance audit cycle

Type of Audit: Client audit

Address: Carretera Bilbao-Vitoria Km 23,2 Contact: Rubén Atutxa – General Mgr

Revision Status of Company’s Documented Management System

Scope: Manufacturing of equipment for siderurgical industry and water treatments

DIIS Assessment Team Company Representatives

Date: Feb. 10, 2015

Verification of Closure of Non-Compliances

Ref No: Objective Evidence Status

Summary of Audit Findings – ISO 9001:2008

No temporary sites, just the workshop where the project is developed.

Human resources. Training.

2 5.6 Obs Process performance analysis and objectives should be improved

Root cause analysis and classification should be improved

Opening Meeting Mandatory Agenda