Chai Jun Yipp

junyipp.c@gmail.com  +60 103709885  Cheras, Kuala Lumpur

WORK EXPERIENCE
Citicars PLT Apr. 2016 – Jan. 2017
Automotive Service Advisor Cyberjaya, Selangor
 Assign work orders based on knowledge of specialty skills possessed by each technician accordingly to promote
the highest level of shop productivity.
 Work with the management team to react to customer service issues and customer complaints.
 Under the direction of Management, executes promotions, sales tactics, spiffs and sales incentives.
 Provide accurate estimates for all the services or repairs recommended.
o Liaise with spare parts suppliers for parts and materials.
 Meet or exceed sales quotas set by management.
o Achieved over RM100,000 sales in a month.
 Establish customers method of payment.

Apex Fitness Feb. 2017 – Jan. 2018

Gym Receptionist (Part-time) Cyberjaya, Selangor
 Provide back-up supervision of the gym and independently manage the establishment whenever
manager/owner is not present
 Administer and process payments made by the members, providing them with up to date copies of receipts
and/or transactions made by them
 Re-organize, and maintain the cleanliness of the gym, equipment, restrooms, etc.

EDUCATION
Universiti Tenaga Nasional Feb 2017 - Currently
Diploma, Mechanical Engineering Putrajaya, Selangor
 Cumulative GPA: 3.58/4.0
 Placed 1st Runner Up for Final Year Project Awards
 Active member of the “Vocalist Club” and was once involved in a performance during convocation ceremony.

SKILLS, INTERESTS & LANGUAGES

 Skills: Knowledge of basic car functions, characteristics and operation; Shopify domain setup, Facebook ads
account setup; PowerPoint; Excel; AutoCAD; Creo;
 Interests: Meeting new people; strength sports; rap music; singing; Reddit; Breaking Bad
 Languages: English(fluent), Malay(fluent), Cantonese(native), Mandarin(fluent)