Jabbar Ashraf

Cell # +92 313 - 4262 775

Jabbarashraf8@gmail.com
Ferozpur road Lahore, Pakistan

To be best in the field of Human Resources by equipping myself with all the Tools, Knowledge and
Resources of my field, by this I will provide my best services towards my serving Company.

Professional Experience: -

 Italian Mall: 
Manager HR (HOD – HR) January 2023 to Present
Developing and executing human resource strategy in support of the overall business plan and strategic
direction of the organization, specifically in the areas of HR planning, talent management, change
management, organizational and performance management, Training and development, and
compensation Administration. Moreover, I am providing strategic leadership by articulating HR needs
and plans to the executive management team, line managers and represent company in employment
market.

 Galaxy Solutions:
Manager HR November 2020 to January 2023
 Managed and contributed to the Talent Acquisition function and added in its improvement at
wide scale level.
 Actively involved in the development and implementation of KPI system dashboard reporting
of all KPI showing trends of departmental effectiveness and its financial impact on company
bottom-line.
 Conducted compensation benchmark survey exercise throughout IT industry and provided
recommendation on external parity including monetization of variables.
 Conducted Job analysis exercise to analyze worth of job related to internal and external parity
to further stretch study with positioning of job category into relevant job family including
recommendation of management layers related to structural design of organization.
 Established and revised benefit structure including car policy, travel policy bonus and leaves
structure and upgraded and revised minimum wage according to prevailing laws.
 Actively involved in the external audits of international clients and brands including social audits
and successfully advocated.
 Worked with line managers on the design and delivery of appropriate and relevant personal
development plans of staff.
 Designed and delivered OD and change management strategies, processes and interventions
that support the organization ambition to be a high performing organization; to include
initiatives which foster a high performance culture, where valuing learning, continuous
improvement.
  Wilshire Labs (Pvt.) Ltd;
Human Resources Generalist – Commercial April 2016 to October 2020
 Initial point of contact for all staff relates matters and build a very close working relationship
with all staff.
 Provided HR related support in day to day matters including timely hiring, confirmation,
separation and exit interviews.
 Analyzes trends and metrics in partnership with the HR to develop solutions, programs and
policies.
 Provided day-to-day performance management guidance to line management (e.g., coaching,
counseling, career development, disciplinary actions).
 Worked on business unit restructuring, workforce planning and succession planning.
 Conducted training need analysis for business function improvement as well employees
development & participates in evaluation and monitoring of training programs to ensure
success.
 Resolved complex employee relations issues and address grievances.
 Provided HR policy guidance and interpretation.
 Ensure that all HR Initiatives are implemented in Business in true spirit.

 METRO-Habib Cash & Carry Pakistan (Pvt) Ltd;

OD and Learning Support Executive: April 2015 to March 2016

 Provide assistant to the needs assessment for training and staff development to enhance the
effectiveness of employee performance in achieving the goals and objectives of the company.
 Prepare Training plans with trainer and participants.
 Negotiate with external trainers & institutes and execute IN & OUT house trainings
 Negotiate with printing vendors for helping training material.
 Prepare monthly Training activity report.
 Translate training material into required language.
 Update all over Pakistan Training data in specific format
 Make sure the new joiner is oriented with as per company orientation plan
 Draft new joiner induction plan and coordinate with top management for execution
 Identify training execution problems and provide solutions.
 Makes assessments of effectiveness of training in terms of employee accomplishments and
performance.
 Coordinate with all HR personal for administrative tasks.

 Wilshire Labs (Pvt) Ltd;

Human Resource Officer (Recruitment Specialist) May 2014 to March 2015

 Received the approved employee requisition from line manager and check form is it for
replacement or new hiring.
 If that requisition is for new hiring (addition) then seek approval from concerned authority.
 Conduct a job analysis by defining job description and job specification in coordination with
concerned line manager.
 After designing the job Ad, circulate within the company and outside (Newspaper, Rozee.pk, and
Social Media).
  Seek approval from concerned authority for expenses of job advertisement.
 Managed Database of all the applicants in an effective way according to their functions.
 Coordinate with the candidates for arrangement of interviews.
 For non-management position, conduct the initial interview and shortlist the best match with
job profile.
 If position was managerial than schedule interview with head of the department.
 Shortlisted candidates to be forwarded for further interviews and final selection with concerned
department.
 After final recommendation from concerned department negotiate with candidate for salary
(create win-win situation).
 Drafted the offer letter of selected candidate and email or courier to given address.
 Ensures that new joiner fill the joining form & submit a copy of his/her documents.
 Make sure the new joiners were oriented with as per company orientation plan.
 After all the orientation & formalities employees were handed over to concerned department
for department orientation & training.
 To investigate problem, investigate with all concerned stakeholder (fact finding).
 Responsible for exit management of resigned staff.

Pakistan Telecommunication Company Limited

Designation: - Customer Support Executive August 2012 to April 2013

 Online Interact with Customers and Resolved technical problems regarding Broad band Services.
 Send Reports of customer problems to specific Exchange Manager and acknowledge
customers about complain update.
Educational Career: Human Resource

 Masters in Human Resource Management from Institute of Administrative

Sciences, University of the Punjab, Lahore – 2013.
 B.com (IT) from Modern college of commerce, Allama Iqbal Town Lahore - 2011.
 F.S c. (Pre-Engineering) from MAO College Lahore - 2008.
 Metric (Science) from City District Govt. Boys High School Township Lahore - 2006.

Honors, Rewards & Certifications / Diploma in Educational Carrier:-

Successfully completed Business English Program (2 months) from PIM. (Pakistan Institute of
Management Lahore) in 2017.

 Diploma in Labour Law from Punjab University in year of 2015.

 Certificate of Regularity in City District Govt. boys’ high school township Lahore.
 Certificate of basic application of Microsoft office like MS word, MS excel and power point.
 Certificate of athlete and runner up of cricket team in the city District
 Participate as Voluntarily in Management Team of Alumni reunion at Institute of
Administrative Sciences in Punjab University.
Skills:-
 Excellent Communication, Presentation and Interpersonal skills.
 Valuable Team player, leadership skills and ability to work under pressure.
 Conflict Resolution, Negotiation skills and effective planning & organizing skill.