AALIM MUHAMMED SALEGH COLLEGE OF ENGINEERING AALIM MUHAMMED SALEGH COLLEGE OF ENGINEERING

DEPARTMENT OF MECHANICAL ENGINEERING DEPARTMENT OF MECHANICAL ENGINEERING

QUESTION PAPER
UNIT TEST-MODEL
SUB CODE : GE 6757
SUB NAME: TOTAL QUALITY
MANAGEMENT. (TQM)
DATE: 14/10/2019
QUESTION PAPER DATE: 14/10/2019
MAXIMUM MARKS : 50
DURATION : 1.30 Hrs UNIT TEST-MODEL MAXIMUM MARKS : 50
YEAR/SEM/SEC: IV/VII/A, B & SUB CODE : GE 6757 DURATION : 1.30 Hrs
C SUB NAME: TOTAL QUALITY YEAR/SEM/SEC: IV/VII/A, B & C
MANAGEMENT. (TQM)

Part – A (10  2 = 20)

1. How can quality be quantified?
2. What are the benefits of TQM? Part – A (10  2 = 20)
3. What is the 5S? 1. How can quality be quantified?
4. What do you understand by supplier rating?. 2. What are the benefits of TQM?
5. Name some new management tools. 3. What is the 5S?
6. What are the benefits of benchmarking? 4. What do you understand by supplier rating?.
7. How can QFD be deployed? 5. Name some new management tools.
8. What are the objectives of TPM? 6. What are the benefits of benchmarking?
9. What are the general requirements of quality management system? 7. How can QFD be deployed?
10. Draw the documentation pyramid? 8. What are the objectives of TPM?
Part – B (65) 9. What are the general requirements of quality management system?
11. (a).(i).Explain various dimensions of quality. (8) 10. Draw the documentation pyramid?
(ii).What is cost of quality? Explain briefly different Part – B (65)
types of quality costs. (5) 11. (a).(i).Explain various dimensions of quality. (8)
OR (ii).What is cost of quality? Explain briefly different
(b).(i).Discuss the Demming’s philosophy for TQM. (8) types of quality costs. (5)
(ii).Explain the barriers to TQM implementation and solution. (5) OR
12. (a).(i).Write about the system of recognition and reward followed (b).(i).Discuss the Demming’s philosophy for TQM. (8)
in an organization.. (8) (ii).Explain the barriers to TQM implementation and solution. (5)
(ii).What are the suggestions to improve appraisal system? (5) 12. (a).(i).Write about the system of recognition and reward followed
in an organization.. (8)
(ii).What are the suggestions to improve appraisal system? (5)
 OR OR

(b).Discuss the importance of “employees involvement” and (b).Discuss the importance of “employees involvement” and
“motivation” for enhancing quality. (13) “motivation” for enhancing quality. (13)

13. (a).Explain various stages of FMEA with the help of case study. 13. (a).Explain various stages of FMEA with the help of case study.
(13) (13)
OR OR
(b), (i).What is Benchmarking and why do the organizations adopt (b), (i).What is Benchmarking and why do the organizations adopt
this technique? (7) this technique? (7)
(ii).Explain the Benchmarking process. (6) (ii).Explain the Benchmarking process. (6)

14. (a).(i).Explain the seven step plan to establish TPM in an 14. (a).(i).Explain the seven step plan to establish TPM in an
organization in detail. (13) organization in detail. (13)
OR OR
(b) Explain the concepts of Taguchi’s Quality loss function in (b) Explain the concepts of Taguchi’s Quality loss function in
detail.Give an example (13) detail.Give an example (13)

15.(a).(i) Explain the benefits of EMS. (8) 15.(a).(i) Explain the benefits of EMS. (8)

(ii).Discuss quality auditing in detail. (5) (ii).Discuss quality auditing in detail. (5)
OR OR
(b). Discuss the implementation of TQM with a case study from the (b). Discuss the implementation of TQM with a case study from the
Manufacturing Industry. (13) Manufacturing Industry. (13)

Part-C (15) Part-C (15)

16. (a). Explain different approaches towards continuous process 16. (a). Explain different approaches towards continuous process
Improvement. (15) Improvement. (15)
OR OR
(b). Explain the seven traditional quality tools with suitable example. (b). Explain the seven traditional quality tools with suitable example.
(15) (15)