Republic of the Philippines

CAVITE STATE UNIVERSITY

Don Severino delas Alas Campus
Indang, Cavite

Dear Respondent,

Good day! We, the 4th year Bachelor of Science in Office Administration, students of
Cavite State University of Indang, Cavite are conducting a research paper with the title of “Impact
of stress management in the performance in the office employees in RCVJ Incorporated”. We
are carrying out a research whose objective is to find out if stress affect the performance of the
employees in the office. Kindly be part of this effort by filling in this questionnaire. Please note
that your cooperation in answering the questions will be highly appreciated. All the information
received will be used for the sole purpose of this research project and will be kept confidential.

Thank you!

The Researchers

Part I. Demographic characteristics of RCVJ Employees

Name:

Age: 18 - 25 26 - 35 36 - 45 46 and above

Gender: Masculine Feminine Lesbian Gay

Bisexual Transgender Queer

Civil status: Single Married Widowed

Educational Attainment: Diploma Bachelor Master PhD

Others:

Position:
Part II.

A. Factors of stress

Direction: Please check the column that indicates your level of agreement for each statement.

5 - Strongly Agree 4 - Minimally Agree 3 - Agree 2 - Disagree 1 - Strongly Disagree

Role Conflict 5 4 3 2 1
Sometimes tasks of my department/ team cannot be
1 performed efficiently due to lack of cooperation from
another department/team.
I felt conflicts in my work performance because of
2
inappropriate instructions given by my superiors.
When I do work related to other department/teams I
3 often experience conflicts with them due to their non -
cooperation.
When I do my works my department/team is
4
influenced to much by other departments/teams
I work with two or more people that act in quite a
5
different way.
Total

Heavy Workload 5 4 3 2 1

1 I have an increased workload in the past year.

I go to work early or stay late outside of my regular

2
working hours in order to keep up with my workload.

Workload negatively affect my family, religious or

3
cultural responsibilities.

4 Workload can affect my health.

Train other employees contributed as one of my
5
workloads.
Total
 Pressure 5 4 3 2 1

1 My job has a lot of responsibilities.

2 I have very little control over my life at work.

3 I find that when I’m under the pressure of a deadline,

I can do some of my most creative work.

4 I actually work better under pressure and I’ve found

that I enjoy working in a challenging environment.

5 I’m the kind of person who stays calm under

pressure, and handle stress easily.
Total

Physical Discomfort 5 4 3 2 1

1 I think my dedication to my work is not

acknowledge.
My work doesn’t offer me opportunities to develop
2
my abilities.
3 I feel tired at the end of my work shifts.

4 I suffer motion sickness during work.

5 My work environment is quiet and pleasant.

Total

Role Ambiguity 5 4 3 2 1

I receive a duty without the resources or materials to

1
adequately carry it out.

2 I am not sure what is expected of me at work.

3 The requirements of my job aren’t always clear.

4 My job duties are clearly defined.

I know what I am required to do for every aspect of

5
my job.

Total
B. Factors to eliminate stress from the job 5 4 3 2 1
environment.
1 Develop healthy response
2 Establish some work-life boundaries for yourself.
3 Take time to recharge
4 Learn how to relax
5 Get some support

Total

C. Impact of stress to the performance of employees. 5 4 3 2 1

1 Decrease organizational performance
2 High error rate and poor quality of work
3 Emotional disorder
4 Depression
5 Irritability

Total

D. Problems encountered by the employee. 5 4 3 2 1

1 Communication problems

2 Low motivation and job satisfaction

3 Finding work-life balance
4 Lack of equipment and facilities
5 Ineffective employee recognition

Total

Thank you!