EAN UNIVERSITY

FACULTY OF STUDIES IN VIRTUAL ENVIRONMENTS

BUSINESS ADMINISTRATION

ONLINE MEETING

AUTHOR

ANDREA PATRICIA LEÓN FIERRO

DIRECTOR

MARTHA DEL PILAR MÉNDEZ BAUTISTA

BOGOTÁ, D.C. MAY 9, 2017

 1. ACTIVITY 3

1.1 Formal E-Mail

Dear Mr. Brown

My name is Andrea León; I am contacting you for the following reason, the last week I
received a mail from you in which you shows us his interest in ours promotion lamps.
About this, I would like expressing our appreciation for your interest in our products, for
us is very important have customers like you.

In reply to your request we regret to inform you that in this moment this product is not
currently available, but it is very probable for the next week it will be available again.

If don’t is necessary for you this week, we could deliver it in 2 weeks.

We are waiting for your confirmation.

Best regards.

1.2 Informal E-Mail

Hi Dani,

I received your e-mail, and I'm sorry to tell you that I can’t help you this time because the
last week I lend that book to Ana. I think Ana is going to return me this the next week and
maybe I can give it to you.

Do you think if you call me next week?

Regards
 2. ACTIVITY 4

2.2. Questions and Answers

Situation: A Party

- What did you do?

I went to the party with my friends.
- Where did you go?
I went to the beach.
- Who did you speak to?
I talked to my old friends from high school.
-What did you say to him/ her?
I said I was happy that I was to see her again.
- Who spoke more?
Also, speak Camila and Juan Esteban.
-Whose party home?
The house of the party was camila
- Who invited you?
Camila invited me.
-What happened (next)?
After the party I took a taxi to my home.