Guidelines for QQ

Chinese and
International Version
ACADSOC Process Training Department
Here in ACADSOC we have two types of QQ that we use in teaching.
The Chinese Version and the International Version.
note: Please check the instructions of the HR who conducted your
interview they will give your logins for the ACADSOC System as
well as for your QQ logins.

QQ Chinese QQ International
 How to download QQ

1.
Login to the Acadsoc system click Training Kit – Process and Rules
- QQ
2.

• Click the link to download QQ for Windows and MAC OS.

• Make sure to download QQ International, it will be your back up tool [for Windows users only]
 Installing QQ Chinese

Make sure to uncheck these other programs

After downloading QQ Chinese please run the
application
of QQ, then click the blue button to continue
installing QQ.
 Installing QQ International

After downloading QQ International

please run the application and choose
your language.

Do not forget to check the License Agreement box

and click next
 Installing QQ International

QQ will offer an anti virus so its an option for you if you want Save which drive do you want to save your QQ application
to download it. then click install.
 HOW TO LOG IN?

Please log in to QQ Chinese/International Version

using the QQ Number and password provided by your
HR or your Tutor Manager.

You can click the “Remember Password” “记住密

码”box for that the next time you open your QQ your
users will automatically load.
 EDITING YOUR PROFILE

Editing your profile is very easy just simply click your

profile photo and you will see the Edit Profile button.
To change your profile picture click the Change Icon
button below your default photo. (Please use the Tree
Logo of ACADSOC)

It is very important to edit your information in your QQ

account it will help you to gain more students, plus do
not forget to change your location. Please follow what
is stated in your Training Kit
 Editing Profile using QQ Chinese

Click this button to edit your

personal details.

Click your Profile Photo

Click this button to change your

Profile Picture, make sure to use
the Acadsoc Tree logo.
Gender: 男 – male; 女 - female

Remember to use your Acadsoc name.

Birthday

Click this button once you are done

editing your profile.
 Editing Profile using QQ International

Click your Profile Picture

Click Edit Profile button to

Click Change Icon to change your start editing your profile
profile picture
Once you are done click Save to save
your profile details.

Your nickname will show in your QQ

application so make sure you will use your
Acadsoc name.

Please choose New York or London for this

one.
QQ Interface

QQ Chinese Version
Chat History

You can see here all the recent

conversations with your students, as well
as the latest students you added.

To open the chatbox you just have to

double click the name or profile photo of
your student.
Contacts and Groups

The first button you will The second button

see will be your contact will be the groups.
lists in here you will see all
the students you added
either they are online or
offline.

These are the folders You are not allow to

where you can add your create a group or
students. add a group with
your students.
My Apps

There are additional features of QQ

Chinese, please do not click any of these
since they are irrelevant to your classes.
QQ Interface

QQ International
My Apps

Similar with QQ Chinese, these applications are

irrelevant to your classes, so please do not click any of
these.
Contacts

You can see here all your contacts in QQ, please

make sure to check which folder you added your
student.
Groups/Discussion

You are not allow to create a

group or add a group with
your students.
Chat History

You can see here all the latest student you added in QQ
as well, and also the recent conversations with your
students.
Adding of Students

QQ International and Chinese Version

Adding of student is very easy all you need to
do is to copy the QQ number of your student
[inside the student’s page] and click the search
contact bar.
 QQ INTERNATIONAL

The other way for you to

add the student is by
clicking the find friends
button.
Please choose People You
May Know and paste the
number of your student in
the search bar click search
and wait for the result. Click
the “+” sign to add your
student.
For QQ Chinese
• please click the human with a plus [+] sign which is located on the lower part of
your QQ Chinese
• Then paste the QQ number of your student in the search bar
• Then click the blue button to search
TYPES OF QQ PROFILE
PUBLIC TYPE of QQ

Once you add the student’s QQ and you see the “Display Name”
and “Category” it means that your student’s QQ is a public one.
NEED TO CONFIRM FRIEND REQUEST

This is the most common type of QQ you need to send an

invitation to your student before adding your student. Please wait
for the student to accept your friend request.
You cannot call your student if he/she didn’t accept your friend
request, so you need to add the student again.
 PRIVATE QQ

Incorrect answer

For this kind of QQ you must answer the question first before you can add the student.
If you don’t know the answer to the question you can ask the help of our on duty CS Staff/Customer
Service Staff, tell them that your student’s QQ is a private QQ and you don’t know the answer to the
question. Customer Service will call your student and they will give you the answer.
CHATBOX
HOW TO OPEN THE CHATBOX

Opening the chatbox for QQ International and

Chinese version is very easy you just have to
click the “Chats” button in your QQ interface.
If you cant find your contacts there just simply
go to your “Contacts” folder and search the
name of your student.

To open the chatbox just DOUBLE CLICK the

name of the student.
 Difference of QQ International and Chinese
Version

QQ International QQ Chinese
 QQ International
Chatbox

Webcam/Camera Button : to call the student via video call

(please remember that all classes here in ACADSOC are
video classes)

Microphone Button : to call the student via audio call

(incase student request to call them via audio call).
Send Files/Folder : to send different files to your student
(pdf, word, pictures, mp3 etc.).

Remote Access : Sharing Screen (Option 1)

Student will share screen

You will share screen

 QQ Chinese More
Audio Call
Chatbox function

Camera Button – please click this Video Call

button to call the student via video call

Phone Button – use this to

call the student via audio call

Send pictures
Insert Emoji
Send files

Snipping Nudge
tool
Additional Functions you can
see once you click the […] in Presentation Call
QQ Chinese Version. • Share Screen
• Use White Board

Remote Access

White board

you can draw anything on the More Functions button

whiteboard and the students
can view your drawing instantly
from the other side.
 • Request Remote Access
- You will ask your student to share
his/her screen with you
• Remote Access
-You will share your screen with your
student

Remote Access
QQ Chinese and QQ International
Tutor’s Window Student’s Window
-please wait for your -if you will use Remote
student to accept the Access please inform your
remote access invitation student to click “Accept”

For QQ Chinese,
Remote access is for
QQ Chinese – QQ
Chinese only.
Sharing Screen
QQ Chinese and International Version
 QQ Chinese Version
Sharing screen via video call

1.Call the student via video call

2.Click the 5thbutton (…) which is the
more function
3.You will see there start screen sharing
icon which is similar to QQ International
Icon (however sharing of screen will only
compatible for QQ Chinese to QQ
Chinese only)
 QQ INTERNATIONAL
VERSION

1.Call the student via video call

2.Click the 5thbutton below
3.Click start to share your screen
Frequently Asked Questions
QQ Chinese and QQ International
Question: I already logged in to my QQ
however when I minimized it I cannot see it
anywhere on my screen, when I tried to open
another QQ it will give an information “This id
is already signed in” what should I do?
Please remember that you can only use
QQ once.
Solution: if you cannot find your QQ all you
need to do is click your show hidden icon.

Once you click the show

hidden icon you will see a
penguin icon. Click that
penguin icon and your QQ will
restore on your desktop
screen.
Question: When I tried to log in to my
QQ this will pop up what should I do?

When this appear once you

click sign in to your QQ it
means that your QQ users are
no longer available (your QQ
account is already expired)
Solution: contact immediately
your Process Training or you
can message your Tutor
Manager/Direct Supervisor
and ask for another QQ user.
 Question: My student said
that my voice is like a
monster/robot at his/her
end, what should I do?

QQ International : Check your settings

1.Click the Main Menu and you will see the gear icon
which is the settings.
2. Click Audio and Video; then Click Audio Settings.
3. Make sure that you choose the microphone that
you’re currently using for the audio in and out. (Built
in or Plugged in)

If same error occurs

1.Reinstall the program
2.Switch to QQ Chinese Version
Question: How about video? How can I
check if my camera is working?

QQ International : Check your settings

1.Click the Main Menu and you will see the gear icon
which is the settings.
2. Click Audio and Video; then Click Video Settings.
3. Select the camera that you are using either in your
laptop or PC then click OK