Title of the Case: St.

George University
Time Context: January, 2019
Perspective: University President
Central Issue: There's a consistent decrease in enrollment. A number of students are
transferring to other Universities and faculty members are having part-time job to other
institutions.

Statement of Objectives:
1. To increase enrollment
2. To regain loyalty of Faculty members.

Areas of Consideration:
1. Obsolete equipment.
2. There is a higher salary to other institutions
3. There is a low morale among teachers and students.
4. There is a bad quality of leadership in the top and middle administrators that cause
sour relationship among them.

Alternative Courses of Action:

1. Overall improvements in salary, Organizational Structure, and equipment.
2. Decrease tuition fees.

Decision Matrix:
Alternatives

Variables Overall improvements in

salary, Organizational Decrease tuition fees
Structure, and equipment.

Risk 5 3
Cost 2 4
Benefits 5 1
Ease of implementation 2 4
Total 14 (highest 12
Conclusions: Overall improvements in salary, organizational Structure, and equipment
is the best alternative according to the decision matrix.

Recommendations: Overall improvements in salary, organizational structure, and

equipment will help St. George University to go back on track and make it competitive
again. It will increase the faculty members' morale and help them do their job more
effective and efficient.

Hector Q. Ladua, Jr. BSA 4 - A

Action Plan: Efficient collection of loans
Persons
Activities Objectives Division Cost Time
Responsible

Increase the
Faculty to motivate Finance Financial 1
2,500,000
members' them Department Officer month
salary

Internal Internal
Assessment of Audit Auditor/
To replace low 5
Administrative Division/ Human 300,000
quality leaders months
leaders Human resource
Resource head

Purchasing Purchasing
to improve the
Acquire new Department/ Officer/ 6
quality of its 10,000,000
equipment Finance Financial months
service
Department Officer

Gantt Chart 2019

Activities Jan Feb Mar Apr may Jun Jul Aug Sep Oct Nov Dec
Increase the
Faculty x
members' salary
Assessment of
Administrative x x x x x
leaders
Acquire new
x x x x x x
equipment

Hector Q. Ladua, Jr. BSA 4 - A